- WM (Windsor, CT)
- …Location: 1 Griffin Rd N, Windsor, CT 06095** **1+ years of call center and/or Customer Service experience** **Problem Solving and Behavioral Skills are ... This role involves working closely with a team of customer service representatives to achieve call center goals and enhance the customer experience,… more
- M&T Bank (Vernon, CT)
- …school diploma or equivalent (GED) and a minimum of 1 year's proven retail sales, call center , customer service , or telesales experience Strong verbal ... customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer… more
- MetLife (Bloomfield, CT)
- … Customer Care Supervisor ensures that the service team offers a customer -centric experience on every call that is consistent with GCS values and ... continuity, etc. * Supervise and lead a team of customer care associates who engage in providing service...a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and… more
- The Cigna Group (Bloomfield, CT)
- …Product Management for Call Routing and IVR, you'll drive innovation in customer engagement platforms, making it easier for millions to access care. Join us to ... difference. **Responsibilities** + Champion human-centered design by creating IVR and call routing experiences that are simple, accessible and personalized. + Align… more
- Eversource Energy (Windsor, CT)
- …and First Contact Resolution\. + Monitors inbound call volumes, individual and center performance and quality metrics, and customer feedback to ensure all ... years of related customer service experience or five \(5\) years customer contact center experience with at least two \(2\) years of supervisory… more
- Otis Elevator Company (Bloomfield, CT)
- …NSP - BLOOMFIELD, CT 212 WEST NEWBERRY RD, BLOOMFIELD, CT, 06002 USA OTISLINE(R) Otis' customer care call center has an opening on **split-shift,** for a ... customer service representative. The **working hours** for this role is...Candidate must be able to work well in a call center and team environment and understand… more
- Utilities Service, LLC (Springfield, MA)
- …displays and load control devices, Grid One performs meter reading, customer call center operations, field service work, joint use attachment surveys, ... safe operation of a company vehicle, equipment, and tools. + Commitment to customer service and responding to the needs of internal and external customers in a… more
- Robert Half Office Team (Springfield, MA)
- …supporting special projects as needed. Requirements * Proven experience in customer service , preferably in a call center environment. * Proficiency in ... Description We are looking for a dedicated Customer Service Representative to join our client's team in Springfield, Massachusetts. In this Contract to permanent… more
- Sedgwick (Springfield, MA)
- …license is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & ... one of the most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric vehicle… more
- Sedgwick (Springfield, MA)
- …license is required **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & ... to AI-transferred calls with particular attention to compliance and call documentation, ensuring accurate recordkeeping and disclosures. + Collaborates...Knowledge** + Strong customer service skills with empathetic communication and… more
- University of Massachusetts Amherst (Amherst, MA)
- …programs instituted by administration for all classified employees with regard to customer service and employee performance requirements. Directs the development ... Time Location: UMass Amherst Department:Meal Plan Office Union:PSU Categories: Food Service /Hospitality, PSU A About UMass Amherst The flagship of the Commonwealth,… more
- Baystate Health (Palmer, MA)
- …+ Prior administrative experience strongly preferred + 1-2 years' experience in customer service (healthcare setting preferred) + Ability to multitask + ... in Palmer, MA. Rooted in a rich tradition of service and accountability to the people of Palmer, MA...so much more! Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and… more
- Baystate Health (Springfield, MA)
- …in need. **QUALIFICATIONS:** + HS Diploma/GED + 1-2 years experience in customer service (healthcare setting preferred) + Medical administrative experience ... & annual company contribution increase based on years of service + Free money coach advice from a certified...so much more! Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and… more
- Otis Elevator Company (Bloomfield, CT)
- …and dynamic Supply Chain Business Partner Manager to bolster the efforts at the Otis Service Center in North America. In this pivotal role, you will be ... are essential; this position requires someone with a strong " customer centric" and " service oriented" mindset, that...people - passengers, customers, and colleagues - at the center of everything we do. We are guided by… more
- Otis Elevator Company (Bloomfield, CT)
- …of Otis and non-Otis systems. The primary location of this position is the Otis Service Center in Bloomfield, CT. Remote locations within the United States will ... billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service ...people - passengers, customers, and colleagues - at the center of everything we do. We are guided by… more
- Baystate Health (Palmer, MA)
- …+ Prior administrative experience strongly preferred + 1-2 years' experience in customer service (healthcare setting preferred) + Ability to multitask + ... in Palmer, MA. Rooted in a rich tradition of service and accountability to the people of Palmer, MA...so much more! Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and… more
- Baystate Health (Springfield, MA)
- …and priorities independently and in a team environment. Must have strong customer service skills and must have excellent communication skills both ... systems. Requires excellent organizational, interpersonal, communications/writing, project management, and customer service skills in serving multiple demands… more
- Baystate Health (Westfield, MA)
- …+ Prior administrative experience strongly preferred + 1-2 years' experience in customer service (healthcare setting preferred) + Ability to work rotating ... & annual company contribution increase based on years of service + Free money coach advice from a certified...so much more! Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and… more
- State of Massachusetts (Monson, MA)
- …published on the Commonwealth's website. For help logging into/resetting your MassCareers profile, call the Employment Service Center at *_617-979-8500_* for ... concerning the information in this requisition please contact the Human Resources' Customer Service Line at 1-800- 510-4122 Ext. #4 ALL EMPLOYEES ARE PAID ON… more
- Otis Elevator Company (Bloomfield, CT)
- …We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize ... reimbursement program. + Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to...people - passengers, customers, and colleagues - at the center of everything we do. We are guided by… more