- University of Rochester (Rochester, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500059 Ambassador and Guest Services Work Shift: UR - Night (United States of America) Range: ... front line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment determines when situations warrant… more
- University of Rochester (Rochester, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500059 Ambassador and Guest Services Work Shift: Range: UR URCB 203 H Compensation Range: ... line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment, determines when situations...- - Respectfully and empathetically explain rationale when a guest is not allowed to visit- - - -… more
- University of Rochester (Rochester, NY)
- …Regular Time Type: Part time Scheduled Weekly Hours: 30 Department: 500059 Ambassador and Guest Services Work Shift: UR - Day (United States of America) Range: ... for visitation guidelines, restrictions and procedures for Outpatient, Inpatient and Service Related areas Screen all persons without UR identification for symptoms… more
- University of Rochester (Rochester, NY)
- …Regular Time Type: Part time Scheduled Weekly Hours: 40 Department: 500059 Ambassador and Guest Services Work Shift: UR - Day (United States of America) Range: ... Prior Authorizatons: - Prior authorization functionality required for testing and services ordered by referred to specialist includes, preparing and providing… more
- University of Rochester (Rochester, NY)
- …+ High School diploma or equivalent required + 2 years of customer service experience required; + or equivalent combination of education and experience required. + ... Ability to communicate effectively with a diverse population and work through interactions where barriers to communication are present required. + Ability to handle highly stressful and emotional situations professionally and respectfully required. + Strong… more