- HealthEdge Software Inc (Santa Fe, NM)
- **Overview** ** Director , Product Management ** **Position Overview:** We are seeking a highly skilled and experienced Senior Manager of Product ... designer, several engineers, and QE. We have divided our product teams into Value Streams (ie, Claims, Billing...to deliver exceptional value for their stakeholders. As a Director , Product Management , you will… more
- Cardinal Health (Santa Fe, NM)
- …a strong service culture by balancing the needs of day-to-day IT needs, product management , service optimization, automation to optimize the ongoing IT Ops ... the technology strategy in partnership with solution, operations team and leadership and product management teams. + Leverage industry and market expertise to… more
- Lumen (Santa Fe, NM)
- …activation, test and turn-up, customer access group, technical customer account management , disconnects and billing activities. **The Main Responsibilities** + ... have a medium to large revenue scope or have moderate to high complex product needs. Manages any interactions from the customer order through billing to… more
- Lumen (Santa Fe, NM)
- …upsell opportunities and other requests with little to no input or assistance from management or peers. + Completes all required training activity in a timely manner ... without additional follow up + Escalation Management as part of individual base of accounts or...for accounts that require higher touch/complexity level (ie, accounts billing >10K will be scaled toward Customer Success Advocate… more
- Lumen (Santa Fe, NM)
- …performance reporting, budgeting/forecasting, training, customer care, operations, program management plans, change management plans, resource plans, ... quality assurance plans and risk management plans. **The Main Responsibilities** + Direct liaison between...the ground level with the integration of services and billing from Lumen's portfolio of voice, data, hosting, cloud… more
- Merck (Santa Fe, NM)
- …additional features and service offerings. + Ensure appropriate & timely warranty product replacements. + Resolve billing issues and appropriately related to ... Description** Job Summary This position reports to the Associate Director of Direct & Professional in Customer Care for...teams including but not limited to Marketing, Sales, Account Management , E-commerce, PV, BSC, and IT support. Primary Duties… more
- Lumen (Santa Fe, NM)
- …reporting. **The Main Responsibilities** + Liaison with Financial Planning & Analysis, Billing , and Revenue Accounting teams to ensure the accuracy and completeness ... + Assist team with special projects and ad-hoc reporting as requested + Run product variance reports for monthly analysis during General Ledger close. + Other duties… more