- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Manager ** **Job Details** **Job Location** Chicago, IL **Remote Type** Fully Remote **Position Type** Full Time **Education Level** 4 Year ... **Description** **STATEMENT OF PURPOSE:** Manages and directs all aspects of in/outbound call center operations. Implements and reviews policies and procedures.… more
- ATI Physical Therapy (Downers Grove, IL)
- …track training and educational programs for new hire and existing front-line call center representatives of ATI's Access Management (Patient Intake) department. ... & Maintain Training Resources * Development of appropriate training resources for call center agents to facilitate the adoption of new processes or systems. *… more
- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Team Lead (Bilingual English/Spanish)** **Job Details** **Job Location** Chicago, IL **Remote Type** Hybrid **Position Type** Full Time **Education ... - Clerical **Job Description** **STATEMENT OF PURPOSE** **:** The Call Center Team Lead position is responsible...call handling, and provide regular feedback to their manager on improving customer service as the subject matter… more
- TEKsystems (Chicago, IL)
- …& Certifications Preferred: *CCNA Certification *CCNP Collaboration Certification Skills Telephony, contact center , voice, ucce, cisco call manager , genesys, ... calabrio, Cisco voice, Ivr Top Skills Details Telephony, contact center , voice, ucce, cisco call manager , genesys, calabrio, Cisco voice Additional Skills &… more
- The Chicago Lighthouse (Chicago, IL)
- ** Call Center Supervisor** **Job Details** **Job Location** Chicago, IL **Remote Type** Fully Remote **Position Type** Full Time **Education Level** 2 Year ... Category** Management **Job Description** **STATEMENT OF PURPOSE** **:** The Call Center Supervisor is responsible for direct...+ Resource for questions, issues, or concerns; + Inform manager of performance issues or needs; + Assist with… more
- ABM Industries (Chicago, IL)
- …concern * Relay customer concerns and/or information to shift lead or Operations Manager as necessary * Is quick and responsive to provide excellent customer service ... when required * Immediately report accidents, incidents or safety concerns to Operations Manager or Shift Lead * Communicate professionally at all times with guests,… more
- CoreSite (Chicago, IL)
- …site uptime, compliance audits, team training, and facility financials. The Data Center Manager will assist the Market Director in developing financial ... Description As a leader in CoreSite's Operations team, the Manager - Data Center Operations is responsible...normal business hours, including weekends, late nights, holidays, and on- call support + Ability to lift up to 50… more
- CoreSite (Chicago, IL)
- …site uptime, compliance audits, team training, and facility financials. The Senior Data Center Manager will assist the Market Director in developing financial ... As a leader in CoreSite's Operations team, the Senior Manager - Data Center Operations is responsible...normal business hours, including weekends, late nights, holidays, and on- call support + Ability to lift up to 50… more
- PNC (Franklin Park, IL)
- …and have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's retail Branch organization, you will be based ... service and operational aspects of a Branch & Business Center branch. Builds a high performing team through the...has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected… more
- Amazon (Chicago, IL)
- …team of data technicians with varying skills - Provide weekly report to the data center manager - Maintain the on- call schedule coordinating absence and ... and the drive and vision to take Amazon.com Data Center Operations to the next level. The successful candidate...include: - Prioritize and assign trouble tickets to data center technicians and operators - Routinely review ticket queue… more
- Fresenius Medical Center (Chicago, IL)
- …is required. + Must be available as a full-time employee and provide on- call coverage when necessary. + Demonstrated leadership competencies and skills for the ... of maximum quality care to all patients. + Must complete Clinical Manager training modules and ongoing developmental programs within the specified time line.… more
- CoreSite (Chicago, IL)
- …customer uptime in the most cost-effective way by working very closely with the Data Center Manager . Technicians must ensure that data center problems are ... of junior staff. + Work with the site Data Center Manager to track and complete an...normal business hours, including weekends, late nights, holidays, and on- call support + Ability to lift up to 50… more
- American Airlines (Chicago, IL)
- …to Control Center and departmental leadership **Gate Coordinator (ie, Gate Manager ) and Future Planner** * Create gating plan to optimize connections and ... + The role is a part of the Control Center team within our ORD Operations group. **What you'll...no jet bridge drivers) to the tower customer service manager (TCSM), gate manager (GMS), business partners,… more
- Rush University Medical Center (Chicago, IL)
- **Job Description** **Location:** Chicago, IL **Hospital:** RUSH University Medical Center **Department:** Cardiac Catheterization Lab **Work Type:** Full Time ... Radiologic Technologist will be willing and able to be on- call in a primary or secondary role 24 hours...live within thirty minutes travel time from Rush Medical Center . The Cardiac Cath Radiologic Technologist is considered to… more
- Rush University Medical Center (Chicago, IL)
- **Job Description** Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: Rush Alzheimers Dis ... Proficient in Microsoft Word, Excel and PowerPoint. **Responsibilities:** * Facilitate on- call autopsy procedure, including scheduling on- call staff, monitoring… more
- Rush University Medical Center (Chicago, IL)
- …Corporate West Drive, Suite 201, Lisle, IL 60532 Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: RUMC OP Infusion Ctr ... projections based on financial and management objectives. 4. Coordinates with the Manager - HDM Operations to ensure economic purchase of sufficient inventory of… more
- Little City Foundation (Schaumburg, IL)
- …in compliance with HIPAA.9. The case manager participates in rotating Case Manager On- Call responsibilities, including after hours and weekend on- call ... Case Manager | Adult Residential Services Job Details Level Experienced Job Location Countryside Center - Schaumburg, IL Remote Type N/A Position Type Full Time… more
- Rush University Medical Center (Chicago, IL)
- …Hold" period. 13. 90% of Customer Service phone are remedied at the time the call is received. 14. Supervisor/ Manager reviews work queue of accounts and various ... **Job Description** Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: Patient Access-Pre-Visit… more
- IQVIA (Chicago, IL)
- …**Primary Responsibilities:** + Oversee the performance of the various "clusters" within the call center . + Work closely with the Program Director and the ... medical breakthroughs in the real world. The Associate Program Manager is responsible for the daily operational effectiveness of...performance. + Plan, review and optimize workflows within the call center . + Ensure employee training and… more
- Rush University Medical Center (Oak Park, IL)
- …Under the direct supervisor of the Cardiac Cath /interventional Radiology Nurse Manager and in accordance with established policies and procedures, assists in ... of personal. * Ability to maintain confidential information. * Ability to take call on rotation (include weekdays, weekends and Holidays, arrival time for STEM! in… more