- Amazon (Chicago, IL)
- …and recommend new approaches, policies, and procedures for continuous improvement. * Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
- CIBC (Chicago, IL)
- …Hours** 40 **Skills** Business Effectiveness, Business Processes, Communication, Critical Thinking, Customer Experience ( CX ), Leadership, Long Term Planning, ... department, you'll work with an agile and innovative team. Sr . Analyst, Change Initiatives Risk Assessment, you'll facilitate the...are** + **You have a minimum of 6** years experience in Financial Services and Risk Management + **You… more
- Amazon (Chicago, IL)
- …mechanical, controls, robotics and automation. The role must ensure a good customer experience for operations and maintenance stakeholders and work well ... achieve Amazon's Climate Pledge goals. We are seeking a Sr . Continuous Improvement Engineer to join the WW Continuous...analytics, Root Cause Analysis (RCA) and Voice of the Customer (VOC). Once ideas have been generated, the role… more
- ServiceNow, Inc. (Chicago, IL)
- …solution win + Experience as an AE, or in alternative sales/ customer service role + Understanding of business sales processes + Traver required: 30-50% _Not ... everyone. The Solution Sales Executive will oversee market success of ServiceNow' Customer Workflow products. These products are built on our market leading Service… more
- PNC (Clarendon Hills, IL)
- …position. **Preferred Skills** Accountability, Banking, Business-To-Business (B2B) Sales, Client Counseling, Customer Experience ( CX ), Customer Loyalty, ... that help them achieve financial well being. Creates a differentiated customer experience , making banking easy in an omni channel environment. Leads and… more
- PNC (Chicago, IL)
- …Business Decisions, Client Counseling, Client Relationship Building, Competitive Advantages, Customer Experience ( CX ), Personal Initiative, Relationship ... serve. We are all united in delivering the best experience for our customers. We work together each day...to the company's success. As a Client Solution Specialist Senior within PNC's Real Estate organization, you will be… more
- CIBC (Chicago, IL)
- …40 **Skills** Business Banking, Business Development, Business Opportunities, Client Service, Customer Experience ( CX ), Lending, Portfolio Management At ... more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) JOB PURPOSE The Senior BDO's (Managing Director) primary purpose is to be externally… more
- CIBC (Chicago, IL)
- …Type** Regular **Weekly Hours** 40 **Skills** Business Development, Client Service, Customer Experience ( CX ), Lending, Portfolio Management, Preparation ... time; help remediate payment past dues + Ensure all customer financial reporting / covenants are collected on time...Mentor and provide situational training support to Associates and Sr . Associates Risk Management + Support the GPM by… more
- Rush University Medical Center (Chicago, IL)
- …the latest market trend and industrial landscape to discover opportunities to improve customer experience and reduce operating costs. + Build and maintain ... more at our Rush benefits page . **Summary:** The Senior Unified Contact Center (UCCE) Engineer will collaborate with...supporting Calabrio suite of products. + 10 years relevant experience supporting Genesys CX cloud or similar… more
- Amazon (Chicago, IL)
- …launching Associate/Employee-facing tools, features, enhancements, etc. Preferred Qualifications - Experience in influencing senior leadership through data ... Amazon Fresh In-Store Product team is looking for a Sr Product Manager for Associate Tools. This role will...- Experience working across functional teams and senior stakeholders Amazon is committed to a diverse and… more
- Deloitte (Chicago, IL)
- …technology who wants to work in a collaborative environment? As an experienced Customer Communications Technology Sr . Genesys Engineer you will have the ability ... to Houston, TX. Relocation assistance is available. Preferred + Genesys Cloud CX /Contact Center domain experience + Strong communication, influence, and… more
- Walgreens (Chicago, IL)
- …results, and synthesize quantitative data to drive business results and improve the customer experience . This position will help translate customer funnel ... in reporting, tools and analytics associated with the Walgreens.com customer funnel. The Sr . Analyst will analyze...in economics, supply chain, finance, marketing, or business. + Experience working in Digital CX or Product… more
- Qualtrics (Chicago, IL)
- …industry verticals + Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among ... 4-10 (dependent on role we're hiring for) years of experience in a management consulting, CX , CS... customer challenges coupled with a commitment to customer experience and satisfaction + We love… more
- Siemens (Chicago, IL)
- …improving buildings; it's about creating perfect places that improve people's lives. ** Senior Field Service Engineers or Senior Electrical Services Specialists** ... Party EPMS, initial testing, operation, troubleshooting and modification of customer equipment and systems including MV/LV switchgear, transformers, metering, power… more
- Cisco (Chicago, IL)
- … driving successful customer adoption and delivery of projects. * Experience developing and maintaining strong senior level relationships * Experience ... work onsite/hybrid in Illinois. What You'll Do As a Customer Experience Manager, you will play a...Customer Technical and Operational Leaders and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support, … more
- Broadcom (Lisle, IL)
- …their desired business outcomes. Engineers are expected to deliver a superior customer experience by exhibiting our core principles of empathy, expertise, ... Leverage experience and research existing knowledge resources to evaluate customer 's environment and historical use of Broadcom products to proactively prepare… more