- US Bank (Minneapolis, MN)
- …our communities, and each other. **Job Description** Monitors and evaluates the quality of work as measured against timeliness, accuracy and productivity standards. ... Documents quality issues, performance measures and quality improvements for management review. Provides information to assist in giving feedback to employees and… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …WFM Developer will collaborate with the workstream leads to build the Quality Management, Workforce Management and Reporting systems per the defined designs. ... Additionally, the developer will manage code and component testing, participate in progress stand-up meetings and provide input on build methodology expertise. + Coordinates with content developers and graphics designers to ensure that needs are technically… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work ... and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure… more
- Xcel Energy (Minneapolis, MN)
- …overall experience, qualifications, and interview results.** **Position Summary - Environmental Analyst II** **Salary Range $58,700 - $78,300 plus 6% Annual ... regulations, licenses, codes, rules, and policies. Ensures data validation and quality prior to analysis. + Implements monitoring programs. Performs in-depth… more
- Medtronic (Minneapolis, MN)
- …connected, compassionate world. **A Day in the Life** As a Principal IT Business Analyst - Automation & AI you will support Robotic Process Automation. This position ... assigned. Stakeholder & Executive Engagement + Serve as the primary Point of contact between business leadership, process owners, and the RPA Team. + Lead executive… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Business Analyst & Information Liaison** **Job Class: Project Specialist** **Agency: Corrections Dept** + **Job ID** : 90637 + **Location** : St. ... : Department of Corrections + **Division/Unit** : Project Management Center of Excellence + **Work Shift/Work Hours** : Day...essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of… more
- Evolent (St. Paul, MN)
- …for the mission. Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support** is a highly motivated person with excellent communication and ... various departments within Evolent. This person will provide high quality operational, technical, and systems support to preserve customer...internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to… more
- Zoom (St. Paul, MN)
- …for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom ... and schedules. About the Team The Tax Technology Senior Analyst will play a critical role in supporting the...for use in reporting. + Responsible for maintaining data quality and consistency with internal partners through effective reconciliation… more
- Humana (St. Paul, MN)
- …sales interactions annually, Humana understands that while great products are important, it's the quality of our service that truly defines us. We know that when our ... is uniquely positioned to put those customers at the center of everything it does. The Product Owner 2...by the deadline. Serves as the Agile team's primary contact for information, work prioritization, and decision-making. Understands department,… more