- University of Rochester (Rochester, NY)
- … service in all interactions. - Acts as an on-call resource for the Service Desk . - Keeps abreast of current desktop and LAN technologies through continuing ... required - Equivalent combination of education and experience required - Previous Service Desk or Call Center Experience preferred - Experience working… more
- University of Rochester (Rochester, NY)
- … service in all interactions. + Acts as an on-call resource for the Service Desk . + Keeps abreast of current desktop and LAN technologies through continuing ... required + Equivalent combination of education and experience required + Previous Service Desk or Call Center Experience preferred + Experience working… more
- University of Rochester (Rochester, NY)
- …needed. + Assesses, interprets and analyzes customer technical problems received via Service Desk services, directly from customer interaction or other ... Assists with reporting on agent and team metrics. May provide on-call support . Provides second level server systems administration and email administration triage… more
- Conifer Realty LLC (Rochester, NY)
- SERVICE SUPPORT TECHNICIAN -...Management in the ITSM tool (Freshservice) to include the service desk specific product catalog, vendors, and ... information technology systems. We are seeking a qualified IT service support technician to assist...+ Ensure accurate inventorying of all assets under the service desk 's responsibility throughout the asset lifecycle.… more
- University of Rochester (Rochester, NY)
- …is coordinated through the patient phone line and community referrals. Provides customer service and clerical support . Works closely with other OAS staff, ... revenue cycle systems. Assures patient satisfaction with information processing and reception service . Requires accuracy in order to generate a billable service … more