- Cognizant (Atlanta, GA)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
- CAI (Atlanta, GA)
- …for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both English and Italian ... Bilingual (Italian/English) Service Desk Analyst **Req...an efficient and accurate manner. This position will provide Service Desk support to our… more
- GovCIO (Atlanta, GA)
- **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be ... USD $60,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7342/ support - desk - analyst --%28financial-systems%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7342_… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …requirements, policies, procedures and expectations to resolve incidents, meet customer needs and support other Service Desk (SD) staff. + Creates Major ... to Knowledge Base (KB) content. + Provides data to support SD staff coaching opportunities. + Reviews knowledge articles...High school diploma and three years of relevant IT service desk experience, OR an equivalent combination… more
- Robert Half Technology (Roswell, GA)
- Description We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role ... and maintain software applications across various platforms. * Deliver excellent customer service by responding promptly to help desk inquiries. * Document… more
- BAE Systems (Atlanta, GA)
- …that enable our customers to achieve their missions. As a **Principal Tier 2 Remote Support Analyst ** , you'll play a critical role in providing exceptional IT ... and customer satisfaction. As a Principal Tier 2 Remote Support Analyst , you'll provide Tier 2 analysis...Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards… more
- TEKsystems (Sandy Springs, GA)
- …, Support , Customer service , Active directory, Windows, Help desk support , Vpn, Troubleshooting, helpdesk troubleshooting Top Skills Details Help ... desk ,Phone support , Support ,Customer service ,Active directory,Windows,Help desk support ,Vpn,Troubleshooting Additional Skills & Qualifications… more
- Insight Global (Atlanta, GA)
- … Support technical projects and service operations, collaborating with the Service Desk , NOC, and other teams to implement business initiatives. * ... Global is seeking a proactive and technically skilled Desktop Analyst to provide comprehensive end-user support and...troubleshooting and problem analysis * Previous experience in customer service role/client facing role * Tech Support … more
- Fiserv (Alpharetta, GA)
- …on a global scale, come make a difference at Fiserv. **Job Title** Production Support Analyst **About your role:** You will be a technology professional, adding ... lifecycle stages. You will not only work on production support activities like incidents, change, problem management but also...incidents, change and problem management and ticketing tools like Service Now, Remedy, CA Service Desk… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …day-to-day administration and ongoing technical support . + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure ... The Tier 2 Technical Support Operations Analyst will be responsible...problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge… more
- Xerox (Atlanta, GA)
- …navigate service workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent ... service every time they connect with us.** **The Enterprise Helpdesk Analyst delivers advanced client support by resolving complex technical issues,… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …troubleshoot and resolve technical issues. + Communicates and collaborates with the Service Desk to streamline troubleshooting issues, and provides assistance in ... level agreement expectations are met. + Utilizes incident and service request software to manage and track support...training and experience. ADDITIONAL JOB DETAILS: + The Educational Analyst II works to ensure rigorous and engaging course… more
- Teradata (Atlanta, GA)
- …data across the enterprise. **What You'll Do** We are seeking a Senior Financial Analyst to support product costing and pricing strategy for our SaaS offerings. ... pricing and go-to-market decisions. + Develop frameworks for allocating support and service costs across products and...+ Partner with Product Pricing, Product Management, and Deal Desk teams to develop and evaluate pricing recommendations. +… more
- Public Consulting Group (Atlanta, GA)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... The agent will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed within… more
- Motion Recruitment Partners (East Point, GA)
- …with SLAs for response and resolution times + Communicate effectively with the service desk and technical support coordinators regarding incident status ... in the education sector is seeking a skilled Technical Support Analyst for a long-term contract engagement....maintenance and on-site network-related repairs in coordination with the service desk + Maintain accurate network documentation,… more
- Quality Technology Services, LLC (Suwanee, GA)
- …+ One or more years of IT experience in a customer-focused role (Helpdesk, Application or Service Desk support ). Two or more years preferred. + One or more ... Have:** As an **Operations Support Center Network Analyst (Technical Customer Service Rep or TCSR**...IT experience in a customer-focused role (Helpdesk, Application or Service Desk support ). Two or… more
- Safran (Atlanta, GA)
- …du poste** **Domaine metier** Programme / Relations Clients **Metier / Emploi** Support et services client - Front office **Intitule du poste** AOG Specialist ... AOG request is eligible and submit it to AOG Desk Management for decision. * Enter customer orders (new...line with contractual requirements and manage claims with management support . * Coordinate request between the different BUs, CIW,… more