- Sallie Mae (New Castle, DE)
- …rates, and drive collector compliance with regulations. **What** **You'll** **Do** + Lead and motivate a team of collection professionals, providing guidance, ... + Creates and maintains a high-quality work environment so team members are motivated to perform at their highest...lead coverage for all employees and provides customer call assistance rotating on Friday and Saturdays as needed.… more
- Intermountain Health (Dover, DE)
- **Job Description:** Job Essentials Our employees, whom we call 'caregivers', take pride in and live our mission of Helping People Live the Healthiest Lives ... provide safe, quality, and individualized care and services. Our Category Leader position is responsible for 'quarterbacking' their assigned Service Lines' supply… more
- General Motors (Dover, DE)
- …People Analytics CoE is seeking a People Analytics Solution Leader to lead our technical solutions team responsible for HR data engineering, data ... a great team that puts innovation and curiosity at the center of everything we do. **Responsibilities** **Strategic Leadership, Data Engineering & Data… more
- Lumen (Dover, DE)
- …excellent customer service skills * The desire to work in a complex 24x7 call center . * Demonstrated proficiency with trouble ticketing application as well as ... internal tools * The ability to work off hours/on call and during holidays * Expertise Mentoring/Training/Coaching team...JNCIP-SEC, NSE4/5 * 5 + year of technical customer call center experience. * Associate degree in… more
- Highmark Health (Dover, DE)
- …US Citizen (due to contractual/access requirements) Highmark seeks a highly motivated Lead IT Infrastructure Engineer/ Lead Mainframe Platform Engineer to lead ... and champion best practices within a geographically dispersed data center environment. Experience with automation (IBM Systems Automation), diagnostic tools,… more
- Carrington (Dover, DE)
- …experience with SDLC concepts, methodologies, and techniques. + A strong working knowledge with Call Center and SMS integrations with Microsoft CRM + A strong ... **Come join our amazing team and work from home !** Responsible for...+ Operate as Carrington's CRM technical expert, architect, and lead administrator for all CRM applications. + Provide CRM… more
- Fresenius Medical Center (Dover, DE)
- …to ensure clinical competence and the ability for licensed staff to assume Team Leader responsibilities + Responsible for overseeing performance of all licensed ... FMS patient care and administrative policies as the clinical leader , has the authority to make daily decisions to...leading a cooperative effort among members of a project team . + Interacts with internal departments and external customers;… more
- Fresenius Medical Center (Smyrna, DE)
- …record, makes adjustments or modifications to treatment plan as indicated and notifies Team Leader , Charge Nurse, Supervisor or Physician as needed. + Assesses, ... described above. **SUPERVISION:** Assigned oversight of Patient Care Technicians/LPNs/LVNs/RNs as a Team Leader or designated Nurse in Charge, after meeting all… more
- Ford Motor Company (Dover, DE)
- …of purchased services + Supervisory experience of Ford and Agency personnel desired + Call Center / Customer Affairs experience is valued + Passion for ... ** The California Reacquired Vehicles (RAV) Escalation Manager is the Ford lead for our California buyback review/approval operations for Ford and Lincoln… more
- Cardinal Health (Dover, DE)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . **Qualifications:** + High school diploma, GED or ... experience, preferred + 2-4 years experience in high volume call center preferred where communication and active...to address customer's concerns + Consults with Supervisor or Team Lead on complex and unusual problems… more
- Citigroup (New Castle, DE)
- …knowledge of Consumer Operations processes, including: + Revolving and Installment Products + Call Center + Collections + Loss Mitigation + Recovery + Bankruptcy ... US Businesses and Functions + Other ORM Executive Leadership Team (s) - Foundational Programs or Policy Teams + USPB...influence business actions based on insights and learnings + Lead the creation and development of risk and control… more
- GAF (Dover, DE)
- …market leader in commercial roofing. Under this roof, we are assembling a winning team that puts the customer at the center of every decision and doesn't ... for our planet and our communities. Becoming the market leader only happens when everyone feels they have the...And under this roof, we protect what matters most. ** Team Summary** At GAF, we are at the forefront… more
- Intermountain Health (Dover, DE)
- …within hours of where you'll call home. Becoming a part of the Intermountain team means gaining a family and finding a place to plant your roots. Benefits are ... toward achievement of shared goals and full-scale integration. + Lead and develop direct reports and models an environment...locally, regionally, and at the system level as a leader in medication management policies and processes in assigned… more
- Ford Motor Company (Dover, DE)
- …hunter and a passion for revenue generation. As part of the sales team , you will be accountable for consultative engagements with prospective clients and working ... within the team to deliver solutions matching their needs. + Generate...new clients with support from the Ford Pro Business Center . + Participate in salesperson training centered around value-based… more
- Evolent (Dover, DE)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Role** The Chief Clinical Officer (CCO) is a key leader in the Clinical Services organization reporting directly to...directly to the Chief Medical Officer. The CCO will lead the Clinical Operations team and work… more
- Hilton (Dover, DE)
- …about the rest of our benefits \(https://jobs\.hilton\.com/us/en/benefits\) At Hilton, we believe every Team Member is a leader \. We are committed to offering ... leaders to make smarter decisions\. This role offers opportunities to mentor team members and contribute to large\-scale projects that enhance data integrity and… more
- Ford Motor Company (Dover, DE)
- …achievement of objectives with assigned dealers. + Maintain communication with the Business Center originations team to ensure a consistent purchase policy that ... initiatives across all Company brands. + Assist the Business Center Dealer Credit team in obtaining and...new teams and new skills? Will you be a leader , a changemaker, a technical expert, a culture builder… more
- Verint Systems, Inc. (Dover, DE)
- …Requirements:** + Experience working both independently and within a team as a team member and team leader + Voice of Customer/CX experience with ... to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all...multiple types of visitor touchpoints (website, call center , physical store, etc.) + Experience… more
- TTEC (Dover, DE)
- …of your team What You Bring to the Role . Minimum 1 year call center or equivalent work experience . Continuously promote a performance-driven culture and ... brand? In this role, you'll support and motivate your team to make sure they're on track to meet...customer escalation while ensuring quality customer experience on every call . You're an instrumental part in creating and maintaining… more
- Hilton (Dover, DE)
- …an in\-house Commercial Services team that propels Hilton's sales, revenue management, call center , and analytics functions\! **What will I be doing?** As ... no direct managerial responsibilities, you will be expected to lead cross\-functionally and work with the Marketing and Sales...to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally… more