- CARMAX (Raleigh, NC)
- …service levels, staffing, etc.) + Manage projects and tasks assigned to your team As a Customer Experience Center Manager at CarMax, you will lead a dynamic ... Your leadership will drive your team to deliver an iconic customer experience through executing our Professional Selling Principals and working together with… more
- Michaels (Dunn, NC)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DUNN, NC Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- DXC Technology (Raleigh, NC)
- …** Manager , Project Management** is a strategic and operational leader within the Customer Experience Voice of the Customer (VoC) team. This individual ... with strategic goals and customer -focused outcomes. Partner with the Customer Experience Senior Director to prepare teams for leadership reviews and key… more
- Wilson Language Training (Raleigh, NC)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... training is growing and is looking to hire a Customer Success Manager (CSM) to join our...health score, expansion opportunities identified, and CNPS + Analyze customer data to improve customer experience… more
- Fujifilm (Raleigh, NC)
- …adoption and addressing any customer issues, to ensure ongoing positive customer experience + Support Territory Manager counterpart by maintaining ... Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience . After the sale, this role owns client relationships… more
- Wolters Kluwer (Raleigh, NC)
- …Ideally, this person will live in the eastern time zone area._** The ** Customer Success Manager , Lippincott Solutions** is responsible for driving the ... Business, Marketing or related discipline preferred or equivalent experience . **Required Experience : 2+ years of sales support or customer success … more
- Under Armour, Inc. (Raleigh, NC)
- …and other areas across the business on opportunities to drive improved customer experience and efficiency, delivering on the organization's vision, mission, ... Quality Assurance Manager - Customer Service **Quality Assurance Manager...accurate manner. * Developing forward looking strategies to improve customer experience , CSR experience , and… more
- Ford Motor Company (Raleigh, NC)
- …of movement to everyone. Are you passionate about creating a seamless, personalized customer experience across multiple touchpoints? Do you have the drive to ... innovators, creators, and technicians and searching for a Product Manager , Customer Identity who will help to...apply your expertise in identity management, data integration, and customer experience to solve one of the… more
- Eaton Corporation (Raleigh, NC)
- Eaton's Electrical Sector is seeking a Customer Success Manager (CSM) to support our expanding portfolio of Brightlayer Solutions. This position can be based in ... an accredited institution required * Minimum eight (8) years' experience in customer success/account management roles for... in the enterprise and/or cloud software space. * Manager of people experience . **Position Success Criteria:**… more
- Rocket Software (Raleigh, NC)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Manager , Customer Solutions Engineering brings creativity, curiosity, and passion ... the goals and objectives of their product team in Customer Solutions Engineering are being met. The Manager...position + 5+ years Project Management, Consulting, or management experience ; customer facing experience is… more
- Trellix (Raleigh, NC)
- **_Job Title:_** Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The company's ... architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for...escalate as needed. **About You:** + 5+ years of customer engagement and account management experience in… more
- Verint Systems, Inc. (Raleigh, NC)
- …core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX ... at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a... experience + Minimum of 7-10 years of experience in a customer -facing role focused on… more
- Lucid Software (Raleigh, NC)
- …needs are addressed promptly. + Lead cross-functional initiatives to enhance the customer experience , resulting in higher satisfaction and loyalty. + Collaborate ... maximum value from our solutions. As trusted advisors, each Customer Success Manager (CSM) works closely with...with strong academic performance + At least 2 years experience in CX, Consulting, or similar customer … more
- Lumen (Raleigh, NC)
- …* Meet learning, development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a positive outlook and lead ... Meet learning, development, and personal growth objectives to provide a superior customer experience . * Ability to maintain a positive outlook and lead teams… more
- Lenovo (Morrisville, NC)
- Senior Manager , Security Advocacy, Customer /Partner Engagement **General Information** Req # WD00076712 Career area: Information Technology Country/Region: ... information technology, or cybersecurity disciplines + 10+ years comprehensive experience in Product Security, Supply Chain Risk Management, Cybersecurity/Information… more
- Public Storage (Raleigh, NC)
- …** Experience :** Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or ... at multiple locations; spending time both inside and outside + We assess customer storage needs and make suggestions, including selling packing and moving supplies +… more
- J&J Family of Companies (Raleigh, NC)
- Johnson & Johnson is recruiting for a field-based Site Activation CAR-T Senior Manager , Cell Therapy Experience Lead to support the United States. This is a ... Johnson, we all belong. The Site Activation CAR-T Senior Manager , Cell Therapy Experience reports into the...to shape and deliver a team comprised of field-based customer facing Cell Therapy Experience Leads (CTELs)… more
- Lenovo (Morrisville, NC)
- Web Experience Manager **General Information** Req # WD00076296 Career area: Marketing Country/Region: United States of America State: North Carolina City: ... looking for a highly motivated, results-driven and data-driven global digital marketing manager with a proven track record of driving global digital marketing from… more
- Carrington (Raleigh, NC)
- …tools to identify and resolve issues that impact customer and employee experience + Assist Manager with hiring and development of employees + Analyze ... leadership and guidance to staff, communicating areas of opportunity, coaching and development to Manager + Train and develop employees to use real-time tracking… more
- Walgreens (Raleigh, NC)
- …technicians. Makes decisions regarding performance management including discipline and termination. ** Customer Experience ** + Engages customers and patients by ... manner and answers non-clinical questions to ensure a positive customer experience . Models and shares customer...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more