- MetLife (Cary, NC)
- …month for office meetings Key Responsibilities * Executes the strategic Workforce Management business plan for all GCSO call centers, across four key ... oversees incident management processes and procedures * Works closely with call center vendor partners, providing similar WFM support that we provide to our… more
- Rocket Software (Raleigh, NC)
- …solutions in support of our customer needs and business objectives. The Product Management Director collaborates with stakeholders across a variety of functions ... successful development of the entire product line. The Product Management Director ensures that the product and...to continually drive inclusivity, diversity and equity in our workforce . \#LI-SD1 \#LI-Remote The base salary range for this… more
- Sunrise Senior Living (Raleigh, NC)
- …me, that's a big breath of fresh air."_** **_- Sunrise Leader_** The Executive Director is responsible for overall leadership, management , and success of their ... These responsibilities include but are not limited to financial management , hiring, supervising, training, team member relations and recognition, communication,… more
- Ford Motor Company (Raleigh, NC)
- …on" relationship with customers and continuously improving our user experience. Product Management is part of the Integrated Services organization and works cross ... product and services strategies related to consent, privacy, and identity. **Stakeholder management :** Manage concerns and report status to Ford executives and key… more
- Hilton (Raleigh, NC)
- …Hilton Reservations and Customer Care \(HRCC\) team, you will report to the Director Customer Excellence\. You will utilize several process and project management ... for multiple initiatives and business\-as\-usual activities, requiring use of process management tools, data collection, and analysis to enable new process rollouts,… more
- Fresenius Medical Center (Garner, NC)
- …plans for all direct reports to maintain an engaged and productive workforce ; partnering with Human Resources on employee matters. + Technically proficient in ... for unexcused and missed treatments in collaboration with the Director . + Plans, coordinates and acts as the liaison...the liaison for patient care as per the disease management agreement, including initial and ongoing validation of member… more
- Cengage Group (Raleigh, NC)
- …product lines. The AM will work collaboratively with the ed2go Business Development, Workforce , and Marketing teams (and other internal partners as needed), as well ... pertaining to programs, products, & account development. + Keep the Product Management and Marketing teams updated regarding identified market needs and trends. +… more
- Evolent (Raleigh, NC)
- …The CCO will lead the Clinical Operations team and work with medical director leadership to ensure consistent and efficient adjudication of clinical decisions. The ... the CCO will also have dotted line oversight over field medical director (FMD) operational responsibilities, provide strategic input into medical policy and advise… more
- Takeda Pharmaceuticals (Raleigh, NC)
- …facilitation of therapy for their patients. You will report to the Regional Business Director , LSD. **How you will contribute:** + You will be responsible for all ... sales goals through executing brand strategies. + The RBM call points will primarily focus on target physicians seeing...consistent track record of success. + Demonstrate strategic territory management successes + Work within a complex sales model… more
- TTEC (Raleigh, NC)
- …coaching? Looking for an opportunity to learn more about the industry, gain direct management experience, and work closely with an iconic brand? In this role, you'll ... customer escalation while ensuring quality customer experience on every call . You're an instrumental part in creating and maintaining...job well done. You'll report to the Service Delivery Director . We're looking for a leader to Act as… more
- Baylor Scott & White Health (Raleigh, NC)
- …response in cross-functional environment and drive incident resolution + Actively call and lead security incident bridges and coordinate internal incident response ... process improvement. + Partner with cyber threat intelligence, the vulnerability management team, and technology remediation groups to deliver shared outcomes that… more
- Insight Global (Raleigh, NC)
- …Medicaid provider agreements and review data for deficiencies Keep the customer relationship management (CRM) tool up to date Ensure accuracy of records in CRM and ... a day to day basis on HIEs value-added services Call screening for the NC HIEA main telephone line...duties as assigned by Business Relations Manager or Executive Director We are a company committed to creating diverse… more
- Truist (Raleigh, NC)
- …technologies in a Multi-Target Metro Global Mirror configuration * Brocade FICON ( Director ) and IP Replication switches * IBM z/OS software experience with OPS/MVS. ... availability after-hours and on weekends (as needed) and participate in 24/7 on- call rotation. **ESSENTIAL DUTIES AND RESPONSIBILITIES** Following is a summary of… more