- Zoom (Raleigh, NC)
- Head of Customer Experience Operations What You Can Expect The Head of CX Operations is a senior leadership role, responsible for defining and ... retention, renewals, expansion, and long-term value realization. About the Team The Customer Experience Operations team partners across Sales, Customer … more
- Grant Thornton (Raleigh, NC)
- We are seeking an experienced and strategic leader to serve as the Head of Global Product - Tax. This new role will drive the execution of Grant Thornton's product ... of innovative, AI-enabled solutions that enhance our professional tax services globally. The Head of Global Product - Tax will lead distributed teams across multiple… more
- RELX INC (Raleigh, NC)
- …(eg, HR, Finance) and external data sources and tools. About the Role The Head of Technical Product Management manages a team of Technical Product Managers (TPMs): ... they are a customer -facing role responsible for gathering functional requirements, designing data...data engineers and software developers to build integrations. The Head of Technical Product Management role is key to… more
- Truist (Raleigh, NC)
- …AI Centers of Excellence. 4. Experience delivering GenAI applications for customer engagement, operations , or risk functions in complex organizations. 5. ... shift (United States of America) **Please review the following job description:** The Head of AI Enablement is a senior technology leader responsible for designing… more
- Wolters Kluwer (Raleigh, NC)
- …Overview** CCH Tagetik is seeking a dynamic and entrepreneurial **Vice President** **,** ** Head of North America** to drive growth, lead the sales strategy, and ... that demands strategic vision, operational execution, and relentless focus on sales, customer success and market expansion. **This role can be based Remote, with… more
- Truist (Raleigh, NC)
- …with business and operations teams to ensure monitoring capabilities support customer experience , regulatory reporting, and incident management. Serve as the ... (United States of America) **Please review the following job description:** The Head of Observability and Monitoring will lead the strategy, architecture, and… more
- RELX INC (Raleigh, NC)
- …transformation to scale innovation from concept to impact. Requirements + Have proven experience in customer operations , strategy, product management, or ... with RELX Responsible AI Principles (https://stories.relx.com/responsible-ai-principles/index.html).About the RoleThe Global Customer Operations (GCO) Strategy & Experimentation Leader… more
- Lowe's (Garner, NC)
- …Experience supporting front-end or back-end operations in a retail environment + Experience in customer service role + Experience in a leadership role ... + Identifies any barriers to operational processes or the customer experience and communicates those barriers and...administrative area (eg, Garden, Pro, and Front register areas, Customer Service and Returns Desks, Head Cashier… more
- Oracle (Raleigh, NC)
- …**Required Skills and Education** + BS degree in Business, Supply Chain Management, Operations , or a related field. + Relevant experience or interest in ... active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle...to transform the world for the better. Get a head start on your civilian career today. About the… more
- Amazon (Garner, NC)
- …plan. * Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations . * Will set and clarify ... and reaching both below the waist and above the head * Walking in the FC and around area...Operations or related field and MBA preferred * Experience with a contingent workforce during peak seasons *… more
- Brink's (Raleigh, NC)
- …Qualifications + Bachelor's degree + Project management experience + 7 years' experience in logistics , transportation, or related operations + 10 years' ... in a strategic capacity. Will also be tasked to head up cross function projects within the area of...5 0% of the time Preferred Qualifications: + Past experience leading a Transportation Operations team of… more
- Oracle (Raleigh, NC)
- …communications for team leads * Build proactive, positive relationships with peers, managers, Customer Success team members EDUCATION & EXPERIENCE : BS degree or ... active service or active-duty Military Spouse new to corporate experience preferred Veterans and Military Spouses belong at Oracle...to transform the world for the better. Get a head start on your civilian career today. About the… more
- Chiesi (Cary, NC)
- …with patient marketing, omnichannel/digital marketing, patient advocacy, customer experience , US medical affairs, commercial operations , market access, and ... is an international research-focused biopharmaceutical group with 90 years' experience , operating in 31 countries. More than 7,000 employees...high degree of autonomy. This position reports to the head of US AIR marketing and will have direct… more
- Cengage Group (Raleigh, NC)
- …for sales growth and goal achievement. At the direction of the VP - Head of Institutional Sales, the Sales Leader builds and develops high performing sales regions ... and retention. The Sales Leader executes programs designed by the VP - Head of Adoption Institutional Sales in recruiting and hiring, talent development, and… more
- Vontier (Raleigh, NC)
- …Are you dedicated to collaborating with a cross functional team to provide a first-class customer experience ? If so, come join the Gasboy Field Engineer Team as ... industrial fueling industry. **About the Opportunity** Reporting to the customer operations manager, the Gasboy Field Engineer...will play a critical role in continuously improving the customer experience . As a key member of… more
- Truist (Raleigh, NC)
- …America) **Please review the following job description:** Teammate reports to the head of enterprise architecture for technology infrastructure. They will focus on ... consumed enterprise-wide with a focus across the breadth of technical operations elements of technical infrastructure required to accelerate hybrid cloud… more
- Vontier (Raleigh, NC)
- …benefit. + Ability to interact at all levels in distributor and end customer /prospect organizations from c-suite to operations staff to successfully navigate and ... Responsibilities)** At Gasboy - Powered by Vontier, we are customer obsessed. That means we are driven to deliver...our sales strategy with distribution partners. We continue to experience growth and are looking for a talented and… more
- Vontier (Raleigh, NC)
- …to lead the ATG and Red Jacket portfolio product by actively driving customer satisfaction through superior support and resolution. The individual will work closely ... functionality based on field experiences, with a heavy focus on new product and new customer problem solving and adoption. They will need to be a strong customer … more
- Wolters Kluwer (Raleigh, NC)
- …will have a critical role driving innovation in AI-powered customer -facing products, ensuring that solutions are production-ready, scalable, cost-optimized, and ... for quality, safety, and performance. Partnering closely with the Head of the AI Platform Team, this role will...of AI solutions, and collaborate with engineering, product, and operations to ensure measurable business impact. The person in… more
- Ford Motor Company (Raleigh, NC)
- …goals and dealer needs. + Work with the head of Digital Retail Experience and Dealer Operations to design and implement a plan for dealer adoption, ... for the chance to leverage advanced technology to redefine the digital retail and customer experience and improve people's lives, this is the opportunity for… more