- Confluent (Raleigh, NC)
- …Sales, Product, Services , Support and Training teams to drive technical success . + Identify customer technical objections and develop strategies to address ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act...streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You… more
- ndustrial (Raleigh, NC)
- …ensuring that our solutions and services help them meet their goals. The Customer Success Director will build and manage relationships with an array of ... customers, serving as their primary point of contact and advocate within Ndustrial + Coordinate all aspects of the...services with their needs + Monitor and measure customer success metrics, such as customer… more
- Trellix (Raleigh, NC)
- **_Job Title:_** Senior Customer Success Manager **About** **Trellix:** **Trellix, the trusted CISO ally, is redefining the future of cybersecurity and soulful ... to join us in soulful work. More at https://www.trellix.com/ . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving customer … more
- Norstella (Raleigh, NC)
- …organization. Promote a "can do" culture and positive environment, advise other Customer Success Managers on account engagement strategy, answer questions, and ... Customer Experience remains high. + Contribute your Client Success expertise to cross-functional initiatives and cover other areas... Customer focused & experience of being a customer advocate within the organization. + Commercial… more
- EBSCO Information Services (Raleigh, NC)
- …delivering customer education and optimization opportunities for EBSCO products, services , and enhancements targeted to the medical and corporate markets, but ... embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and...will be welcomed as a member of the US Customer Training Services team, a team of… more
- Verint Systems, Inc. (Raleigh, NC)
- …work experience + 3-5 years of client management experience + 3-5 years of Customer Success /Engagement experience at SaaS or technology company + Experience in ... to improve the behavioral intelligence of their sales and service agents. The Senior Customer Enablement Manager...and weekends on occasion + Experience working in a Customer Success /Engagement environment, preferably software or contact… more
- Nutanix (Raleigh, NC)
- …team which values collaboration, technical credibility, and the opportunity to drive customer success through innovative solutions using Nutanix technology, all ... customer business needs. + Create and document tailored Customer Success Plans that align with customers'...to help customers achieve operational efficiency. + Collect and advocate customer feedback to influence future product… more
- Dodge Construction Network (Raleigh, NC)
- … customer analytics and regular review of their accounts + Act as a customer advocate within the organization, ensuring that customer feedback, concerns, ... Customer Engagement Manager Location: Remote, United States, United...training and support to customers on using products or services effectively, utilizing methods such as product demonstrations, training… more
- Deloitte (Raleigh, NC)
- Solution Architect: ServiceNow HR Service Delivery Role Overview: As a ServiceNow HRSD Solution Architect , you will play a critical role in implementing and ... optimizing Human Resource Service Delivery (HRSD) solutions, with a particular focus on...Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop solutions that solve complex… more
- Confluent (Raleigh, NC)
- …Us. **About the Role:** We are looking for a Solutions Architect to join our Customer Success team. As a Solutions Architect (SA), you will play a crucial ... Spark, Hadoop, Storm, relational and NoSQL databases. You will develop and advocate best practices, gather and validate critical product feedback, and help customers… more
- Red Hat (Raleigh, NC)
- …of customer technical infrastructures, hardware, and offerings and serve as a customer advocate within Red Hat * Collaborate with the engineering, research ... **About The Job** Red Hat's Technical Services team is looking for an enterprise-level engineer...the Red Hat OpenShift Container Platform. At Red Hat, customer support includes far more than just "break-fix" solutions.… more
- Nelnet (Raleigh, NC)
- …Insight: Leverage direct experience in higher education (student financials or treasury services ) to deeply understand client challenges and advocate for ... Nelnet Business Services (NBS), a division of Nelnet, Inc., provides...families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships,… more
- Robert Half Technology (Raleigh, NC)
- …and understanding during escalations, and coordinating with internal teams to ensure customer success . Other duties as needed Requirements For immediate ... customer satisfaction, and implement internal changes * Experience working as a service provider delivering technology services * Knowledge of IT services… more
- Broadcom (Raleigh, NC)
- …accountable for identifying and directly addressing all business and technical issues impacting customer success . + You will engage resources across the entire ... you fascinated by Application Load Balancing and multi-cloud application service ? + Are you always looking for better and...adoption of VMware solutions within your accounts. + Managing customer engagement milestones + Customer Advocate… more
- Lionbridge Technologies (Raleigh, NC)
- …AI leader. The role will have accountability for new opportunities, on-boarding and customer relationships for AI services and offerings. The AI Program Director ... hiring, and will focus on lowering costs related to Customer solutions and services . Collaboration with multi-location,...global teams to execute on defined solutions across all service offerings. + Communicate directly with the customer… more
- Wabtec Corporation (Raleigh, NC)
- …be working with?** The Inside Account Manager is responsible for driving ongoing customer success and growth for Wabtec Shortline Rail customers. This ... **How will you make a difference?** The role combines elements of customer success management and strategic account executive responsibilities, with an… more
- Deloitte (Raleigh, NC)
- …research across multiple methodologies, driving actionable insights that shape product development and customer success + Minimum of 1 year of experience leading ... all levels of the organization. + Proficient in using research insights to advocate for a customer -focused and product-driven mindset. + Adept at conducting… more
- Lenovo (Morrisville, NC)
- …team members, coordinate the development of a solutions design that aligns with customer objectives. + Advocate for Lenovo AI solutions to customers and ... bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled,… more
- Cardinal Health (Raleigh, NC)
- …a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of ... success . We're continuously integrating advanced and emerging technologies to...Manager supports patient access to therapy through patient support services in accordance with the program business rules and… more
- Lionbridge Technologies (Raleigh, NC)
- …solutions and services with the support of product specialists. + Advocate for clients, ensuring a customer -centric approach throughout the sales process. ... des revenus en acquerant de nouveaux clients et en elargissant notre gamme de services de jeux. Ce role exige une personne motivee qui s'epanouit en etablissant des… more