- GovCIO (Raleigh, NC)
- **Overview** GovCIO is currently hiring for a Customer Service Technical Support .This position is fully remote. **Responsibilities** + Receives, ... Submit a referral to this job (https://careers-govcio.icims.com/jobs/5410/help-desk- technical - support /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5410_ **Category** _Administrative Services/… more
- FranklinCovey (Raleigh, NC)
- …that they are leveraging our tools to achieve maximum success. This role combines customer service , technical support , and account management, ensuring ... or greater + 3+ years of experience in a customer success, technical support , or...+ Client-centric approach with a passion for delivering exceptional service and support . + Experience facilitating training… more
- Confluent (Raleigh, NC)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Raleigh, NC)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Lenovo (Morrisville, NC)
- …you to apply for this exciting opportunity as a Premier Technical Support Specialist within our Solutions and Service Group at Lenovo! In compliance ... Premier Technical Support Specialist - Bilingual (English/French)...Manage case workload and backlog to ensure compliance with Customer Service Level Agreements (SLAs) **Basic Requirements:**… more
- Mitsubishi Chemical Group (Raleigh, NC)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Fujifilm (Raleigh, NC)
- **Overview** **Job Title:** **Specialist II, National Technical Support - MRI** **Job purpose** This position is intended to provide technical assistance, ... all HCUS MRI products. This is the second-level national technical support engineer position in the company....planning documentation, and Installations procedures and processes. + Diagnose service issues remotely by working with customer … more
- Siemens Energy (Raleigh, NC)
- …to mitigate them while maintaining cost efficiency for the customer . + Technical Expertise and Sales Support : + Collaborate with internal teams (engineering, ... + Conduct site visits as necessary to discuss maintenance plans and provide post- service support . + Process Improvement: + Identify opportunities for process… more
- Red Hat (Raleigh, NC)
- …join us remotely in North America. In this role, you will deliver an outstanding customer support experience by providing technical support and ... Global Support Services team is adding a Technical Support Engineer with a background in...and effectively with customers that have various levels of technical expertise + First-rate customer service… more
- Verint Systems, Inc. (Raleigh, NC)
- …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... installations and training. + Works with higher level technical support employees to assist with problem...and analytical skills. + Proven record for delivering exceptional customer service . + Works effectively and supports… more
- Siemens Energy (Raleigh, NC)
- A Snapshot of Your Day Technical Site Support , (TSS), is a working field service consultant responsible for maintaining quality standards of Siemens Energy ... that could jeopardize the warranty * The TSS provides technical support and proper installation sequence of...Bring * Must possess 8+ years of combined field service technical assembly, maintenance and repair of… more
- CVS Health (Raleigh, NC)
- …8-4:30pm for the first 6 weeks) Preferred Qualifications: + 2+ years of desktop support experience. + Excellent Customer Service skills. + Strong Analytical ... Summary** The IT Service Center Technician provides technical phone support for CVS Health employees,... requests as necessary. Accountable for consistently delivering excellent customer service , while striving to exceed standard… more
- Rocket Software (Raleigh, NC)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- Fujifilm (Raleigh, NC)
- …including troubleshooting customer use of Fujifilm products. + Provide "expert" support to Fujifilm service providers and vendors to ensure delivery of ... and systems, use of products, the requirements of the customer and Fujifilm to support the account...works closely with the product management, software development, and technical service teams to develop, test, and… more
- Trellix (Raleigh, NC)
- … support experience in large enterprise space with solid understanding of technical support processes, customer management/handling skills & ability to ... upgrade and ensure necessary action to maintain availability and customer satisfaction. + Run regular service status...under pressure. + Experience in providing account based focused technical support is desirable + The ideal… more
- Red Hat (Raleigh, NC)
- …* Collaborate with internal engineering, development, product management, and technical support teams to resolve issues * Manage customer cases and maintain ... and a member of the Red Hat engineering and technical support teams. As a Technical...proactively identify and prevent issues * Gain understanding of customer technical infrastructures and environments, hardware, and… more
- Encore (Cary, NC)
- … Supervisor leads floor operations with a focus on customer service , staff leadership and development. The Technical Supervisor directly leads the ... technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location...is secure from theft and/or damage when in use. Customer Service * Provides excellent service… more
- Concentrix (Raleigh, NC)
- …Dynamics 365 Marketing to drive our marketing automation strategy and optimize customer engagement through technology. As a Technical Architect, you will ... Job Title: D365 Marketing Automation Technical Architect Job Description We're Concentrix. A new...leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will… more
- Highmark Health (Raleigh, NC)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more
- Deloitte (Raleigh, NC)
- Vlocity CPQ / Salesforce Industries CPQ Technical Lead (Specialist Senior) Customer & Marketing is creating a new model for a new age-we're an agency and a ... on June 28, 2024. Work you'll do As a Technical Lead you will be responsible for leading a...unit testing and code reviews + Provide Salesforce Application Support for Defect Fixes and Configuration support … more