- Aequor (New York, NY)
- …an improved and consistent user experience while ensuring operational excellence. The CX Communications and Training Manager will collaborate with the CX ... 32408 - Please do not resubmit previously actioned candidates CX Communications and Training Manager We are...this role will drive stakeholder engagement and awareness on CX &E team capabilities and Customer Centricity mindset… more
- Percepta (Mahwah, NJ)
- …HR functionality, employment laws, procedures, and policy interpretation preferred*Previous operations experience required, preferably in a CX / Customer ... required*Good knowledge of contact center operations and back-office administration*Previous experience in handling high visibility, escalated customer … more
- CVS Health (New York, NY)
- …working together in a supportive, collaborative and agile environment. **Position Summary** The Manager of Retail Customer Experience will have primary ... responsibility for the day-to-day operations of CVS Health's Retail customer experience reporting, providing actionable insights that deliver business results,… more
- MetLife (New York, NY)
- …modern, agile marketing organization that nurtures, develops, and attracts top talent. The Role: The Customer Experience ( CX ) Manager will be the key ... value for customers against marketing priorities and vision. The CX manager will bring an outcomes- and...A systems thinker with a broader understanding of the customer experience ecosystem to utilize websites, search… more
- Warner Bros. Discovery (New York, NY)
- …in AI/ML & Automation Initiatives, you will be critical in shaping our customer experience strategy. Your primary focus will be to identify, leverage, ... you can thrive. **Your New Role** As the Product Manager for CX Data & Insights, specializing...Bachelor's degree in a relevant field or equivalent work experience in customer experience and… more
- Amazon (New York, NY)
- …business success with advertisers - Manage prioritization and trade-offs among customer experience , monetization, technical and operational lift, and competing ... positions us well for the long-term. As a Senior Manager , Product Management - Tech, Ad CX ,..., design, and technology required to deliver an advertising experience that is customer -obsessed, non-intrusive and engaging.… more
- ManpowerGroup (New York, NY)
- …that drive stakeholder engagement and enhance our Customer Centricity mindset. ** CX Communications and Training Manager ** **100% Remote (Must work EST ... professional with a passion for communications and training? We are seeking an experienced CX Communications and Training Manager to join our team and lead… more
- Amazon (New York, NY)
- …Define the vision and strategy for high impact products that will enhance the customer experience and drive business success with advertisers * Use creativity, ... mobile and TV platforms worldwide. As a Sr. Product Manager - Tech, you will lead the charge in...experience and technology required to deliver an advertising experience that is customer -obsessed, non-intrusive and engaging.… more
- Amazon (New York, NY)
- …and key member of the Mechatronics and Sustainable Packaging, Customer Experience (MSP CX ) organization. As a Sr. Manager , TPM, you will be the MSP CX ... MSP CX * Develop the Capacity Planning Program roadmap across the MSP CX Organization that can proactively scale to customer demand in the coming years.… more
- Amazon (Edison, NJ)
- …and achieving ramp up targets. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more
- Zoom (New York, NY)
- …expect We are seeking a talented Channel Account Manager with a deep specialized experience in Customer Experience (CCaaS). You will have experience ... CX Channel Account Manager , ANZ What...CX practice to help their customers transform their customer experiences. You will partner with broader Zoom Channel… more
- Amazon (New York, NY)
- Description The AWS Marketing Customer Experience team is seeking a highly skilled Senior Technical Program Manager who will own the full program ... delivery. About the team We are dedicated to raising the bar of customer experience through accelerated delivery of consistent, responsive, convenient and… more
- Amazon (New York, NY)
- Description The Search Customer Experience team is responsible for worldwide customer facing search features on desktops, tablets, and mobile devices. We ... thoughtfully design the shopper experience from the moment a customer clicks...the company to deliver step-change improvements to the Search CX . You will manage projects with cross-org dependencies, understand… more
- SAP (New York, NY)
- …Relevant consulting or project implementation experience in software solutions. SAP Customer Experience ( CX ) knowledge of e-commerce, sales, customer ... early in their careers.** **Who youll become** The Specialist Customer Success Manager (S-CSM) works directly with... Success board area and give you the professional experience to be ready to serve our customers. We… more
- Qualtrics (New York, NY)
- …industry verticals + Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among ... customers **Things You'll Do** + Serve as the long-term customer relationship manager and product expert to... customer challenges coupled with a commitment to customer experience and satisfaction + We love… more
- Amazon (New York, NY)
- …a motivated, entrepreneurial, high-judgement and customer obsessed Principal Technical Product Manager to evolve the shopping experience on Amazon. In this ... through smart tradeoffs or inventing around constraints * Redefine the advertising customer experience across pages within Amazon Stores * Set clear,… more
- REMOVERY LLC (New York, NY)
- …years' business experience with focus on developing relationships, customer experience , business development, marketing and communications environments, and ... teams and developing strong talent + History of creating cultures of exceptional customer experience and operational excellence through the execution of goals… more
- Citigroup (New York, NY)
- …and advises on client and colleague impact to decisions being made. + Works with Customer Experience LoB Leads & Strategy Design Leads to identify and highlight ... decision makers confidence to move forward. + Works with CX and business teams to articulate and advocate for...to maintain these standards **Qualifications:** + 4+ Years of Experience in Customer Experience , Design,… more
- PNC (Hackensack, NJ)
- …needed to be successful in this position. **Preferred Skills** Accountability, Banking, Consulting, Customer Experience ( CX ), Customer Loyalty, Decision ... contribute to the company's success. As a Senior Branch Manager within PNC's Retail Branch organization, you will be...help them achieve financial well being. Creates a differentiated customer experience , making banking easy in an… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- …sales funnel performance (velocity and yield) and to enhance the customer experience post-purchase aligned to our Global CX strategy. + Partner with Sales ... **Job Description Summary** The Senior Marketing Manager , BD Vacutainer portfolio is responsible for driving...profitable growth of the BD Vacutainer portfolio driving the customer upgrade strategy to best in technology for improved… more
