• Eisai, Inc (Nutley, NJ)
    …and oversees a combination of both on-shore & and off-shore VIP Support , Service Desk , Help Desk , Field Support , Audio/Visual Support , Print, ... implement vendor partners and device procurement.Builds and maintains a network of help desk knowledge management objects, holding respective teams accountable… more
    HireLifeScience (06/28/24)
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  • Engage Partners, Inc. (Queens, NY)
    …and post implementation support ; interact with clinical staff and vendors. Provide help desk support ; providing daily assistance with application issues ... - 5:30PM Job Summary: The incumbent will out various duties in support of Administrative/Clinical systems and end-users, including perform analysis of workflow,… more
    JobGet (09/15/24)
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  • Daiichi Sankyo, Inc. (Bernards, NJ)
    …on projects as needed- Security, Protocol and Reception- Partner with Security to support coverage for Reception at the front desk , including the greeting ... and a robust pipeline of promising new medicines to help people. In addition to a strong portfolio of...the spot issues assigning appropriate tasks to facilities coordinators- Support Amenities and Events requests as needed, including monitoring… more
    HireLifeScience (09/14/24)
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  • Daiichi Sankyo, Inc. (Bernards, NJ)
    …and internal solutions, performance issues. Monitor production and non-production environments. Monitor help desk incident and problem tickets and ensure closure ... and a robust pipeline of promising new medicines to help people. Under the Group's 2025 Vision to become...IT teams and is responsible for the ongoing production support of Commercial and R&D IT systems and applications.… more
    HireLifeScience (09/14/24)
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  • IT Help Desk Support

    ABC Imaging (Carlstadt, NJ)
    …and Shanghai. One Stop Solution. We are currently seeking a proactive and experienced IT Help Desk Support Specialist who can become an integral member of ... our team. Responsibilities include: + Level 2 technical support with Apple Mac's and Windows based computers and servers + Install operating systems, migrations,… more
    ABC Imaging (09/11/24)
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  • IT Help Desk Support

    Restaurant Depot (Whitestone, NY)
    …Duties & Responsibilities (includes but, not limited to the following) * Provide service desk and technical support to users * Receive and respond to incoming ... Position Summary Support and maintain computer systems, desktops, and peripherals....software failures * Conduct research on computer products in support of PC procurement and development efforts. Requirements *… more
    Restaurant Depot (07/30/24)
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  • Service Desk Analyst

    TEKsystems (New York, NY)
    …One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk ... e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer service… more
    TEKsystems (09/12/24)
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  • Service Desk Analyst - Day Shift

    TEKsystems (New York, NY)
    …One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk ... e-mail message queues and automated triggered request queues. Aside from this, the Help Desk Support Analyst will provide support and customer service… more
    TEKsystems (09/10/24)
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  • Help Desk Support

    ManpowerGroup (New York, NY)
    …repairs with vendors as appropriate. Serve as a resource to junior technical support staff in the maintenance and repair of equipment. + Perform skilled maintenance ... address the most complex and/or warranty-eligible problems. + Provide technical support to faculty, administrators and students, providing orientations, training and… more
    ManpowerGroup (06/19/24)
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  • Senior Analyst, Service Desk Operations

    City of New York (New York, NY)
    …completion or the overall success of critical initiatives. Note: This is not a Help Desk /Desktop support position. Please see the below listed ... Senior Analysts assume increased responsibilities and may train and provide ongoing support to other Analysts. All MOCS Analysts are expected to deliver timely… more
    City of New York (08/25/24)
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  • Analyst, Service Desk Operations

    City of New York (New York, NY)
    Job Description Note: This is not a Help Desk /Desktop support position The Mayor's Office of Contract Services (MOCS) is a New York City oversight and ... best practices related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central service and support team, responding to… more
    City of New York (07/21/24)
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  • Service Desk Engineer

    Insight Global (New York, NY)
    …Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - 1-3 years of Help Desk and/or Desktop Support experience ideally ... Job Description A company in Phoenix, AZ is looking for a Service Desk Engineer to. This is a technology concierge position, and you will be receiving tickets from… more
    Insight Global (07/17/24)
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  • Help Desk Analyst - Academic…

    The Mount Sinai Health System (New York, NY)
    …Monday - Friday. Shift: 9am - 5pm** Reporting to the Manager of the Academic IT Support Center, the Help Desk Analyst provides technical support to ... + 2 years **strongly preferred** in a help desk position or other technical support role, supporting Windows and Mac operating systems, Microsoft Office… more
    The Mount Sinai Health System (08/17/24)
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  • IT Help Desk Technician

    Railroad Construction Co Inc (Paterson, NJ)
    …improvements on procedures Requirements and skills + Proven experience as a help desk technician or other technical support role + Tech savvy with working ... work alongside professional individuals from multifaceted disciplines . IT Help Desk Technician Responsibilities + Serve as...+ Direct unresolved issues to the next level of support personnel + Provide accurate information on IT products… more
    Railroad Construction Co Inc (07/03/24)
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  • Chatbot Support Analyst

    TEKsystems (New York, NY)
    …One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk ... incidents and requested action items. In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report… more
    TEKsystems (09/12/24)
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  • Helpdesk Support Tech

    Insight Global (New York, NY)
    …Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Requirements: Current help desk support role working remotely ... client to provide tier 1 and tier 2 remote support for internal employees. Must have experience troubleshooting macs,...MT Mon to Friday. Day to day will include: - Support trouble shooting technology related issues for remote and… more
    Insight Global (09/12/24)
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  • Help Desk Consultant

    City of New York (New York, NY)
    …located at the Bureau of Early Intervention's central LIC office, the Help Desk Consultant will provide case resolution support to staff and providers. The ... and oversight of programs, policies, services, and environments that support physical and socio-emotional health, and promote primary and...Help Desk Consultant will become proficient in the use of… more
    City of New York (09/07/24)
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  • Service Desk Specialist

    Mercy University (Dobbs Ferry, NY)
    …by customers. + Escalate requests or problems that cannot be handled by Help Desk staff to Tier II Technical Support . + Recognize that multiple calls related ... represent an incident and escalate the problem to both Tier II Technical Support and the Help Desk Manager. + Participate in project teams or lead project… more
    Mercy University (09/06/24)
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  • IT Service Delivery Manager

    Royal Communications Consultants Inc (Scarsdale, NY)
    …require. Preferably someone who moved up the ranks in various technical roles, starting with help desk , desktop support engineer, and desktop support ... Hybrid Seeking an IT Manager with experience in growing a Technical Support and Service Desk team (not an Operations Team). You will be responsible for… more
    Royal Communications Consultants Inc (08/29/24)
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  • Computer Support Analyst 2

    MTA (New York, NY)
    …critical business functions and customer facing services. + Provide first and second level help desk / desktop support for all IT related technical ... Computer Support Analyst 2 Job ID: 8791 Business Unit:...Date Posted: Sep 10, 2024 Description Job Title: Computer Support Analyst Level 2 (TCU Represented) Salary: Level 2:… more
    MTA (09/11/24)
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