- Touro University (New York, NY)
- Overview The Touro Helpdesk agent will answer and assist with requests from faculty, staff, and students from across the Touro University System. The Touro ... Helpdesk manages incidents and requests for all Institutional areas: Finance, Information Technology, Student Services, and Human Resources. This position is not a… more
- Insight Global (New York, NY)
- …. Skills and Requirements - 2+ years experience as a Level 1 helpdesk associate - Experience using ticketing systems to troubleshoot hardware and software issues ... in Office 365 - Access control experience with GPO or AD Groups -Experience using MS Teams and other platforms ex. Slack, Zoom, etc. -Recent hands-on experience supporting dial-in conference rooms to connect virtual users -experience working through windows 11… more
- City of New York (New York, NY)
- …communities. The Department of Youth and Community Development is seeking to hire a Helpdesk Analyst in the Agency Payment Unit (APU). Under the guidance of the ... Deputy Director of APU, the Analyst will be responsible for reviewing and routing incidents submitted via DYCD ServiceNow for all financial inquires. The analyst will provide technical assistance (TA) to Health and Human Service Providers for matters relating… more
- Langan Engineering, Environmental, Surveying and Landscape… (Parsippany, NJ)
- …knowledge to make impactful contributions. Job Summary Langan is seeking a Helpdesk Technician to join its collaborative Design Technologies team in Parsippany, NJ. ... This individual will serve a key function in providing support to a multidisciplinary employee base of technical experts for AutoCAD, Civil 3D and other engineering technologies. In this role, you will have the opportunity to serve as the initial point of… more
- Research Foundation CUNY (New York, NY)
- …but not limited to: configuration, user access, content maintenance, helpdesk support and reporting. This position requires strong management, troubleshooting ... Update Learn Upon user and admin guides, as needed Helpdesk + Support team members, learners and instructors with...+ Identify issues which cause the highest volume of helpdesk tickets, or the most challenging, and work with… more
- TEKsystems (New York, NY)
- …as train them on the various clinical/business applications. MUST HAVES: + Prior remote helpdesk experience in a high call volume enviroment + A college degree + ... for submission to problem management process Skills: Service Desk, Help Desk, Helpdesk , windows 7, windows 10, active directory, ticketing system, password reset,… more
- New York State Civil Service (New York, NY)
- …on specific job duties and consistent with ESD policy.*BASIC FUNCTION: IT Helpdesk Manager position is an essential employee post requiring a hands-on technical ... to assist the Director in optimizing the day-to-day operations of the IT helpdesk while overseeing and managing staff performance. This role requires a team player… more
- Mitsubishi Chemical Group (Jersey City, NJ)
- …of backup retention, versioning and policy management. + Takes cases through the Helpdesk ticketing system. Handles escalated level 2 and 3 cases, but also handles ... Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems, + Mobile device management including IOS and… more
- City of New York (New York, NY)
- …FISA-OPA Citywide Systems Integrity (CWSI) Unit by opening a OPA HR Payroll Helpdesk Remedy ticket. Remedy tickets require full details of the issue being reported ... to FISA FISA-OPA Citywide Systems Integrity (CWSI) Unit by opening a Helpdesk Remedy ticket immediately to disable system access. - Notify FISA FISA-OPA… more
- TEKsystems (New York, NY)
- …for submission to problem management process Skills: Service Desk, Help Desk, Helpdesk , windows 7, windows 10, active directory, ticketing system, password reset, ... Service Now, a+ certification Top Skills Details: Service Desk, Help Desk, Helpdesk Additional Skills & Qualifications: Customer service, Strong work ethic and… more
- The Institute for Family Health (New York, NY)
- …direct oversight to the Manager of the Information Technology Technician and Helpdesk teams. RESPONSIBILITIES: + Prepares of budgets and control of expenditures; ... of engineers, developers and system administrators and supervises the manager of helpdesk analysts and technicians. + Coaches, mentors, and manages the performance… more
- GMHC (New York, NY)
- …office setups, and physically relocating items between floors or offices. + Helpdesk Support:Monitor and address daily helpdesk emails, complete assigned tasks, ... and close tickets. + Emergency Response:Be available for emergencies 24/7, including weekends, and communicate critical information to the team. Adhere to safety protocols and universal precautions. + Fire Brigade and Crisis Response:Serve as a member of the… more
- City of New York (New York, NY)
- …environment. Responsibilities include oversight of Network Services, Applications Services, Helpdesk and Cyber Security Units for the management of hardware ... Automation, etc. Overseeing the IT Division and managing Network Services, Applications Services, Helpdesk and Cyber Security Units. Lead a team of over 35 IT… more
- L3Harris (Clifton, NJ)
- …at the customer location). + Work directly with the NOCC, the SAC, and the Helpdesk over the phone on resolving issues in the field. + Maintain tools, test ... equipment, parts/electronics, truck stock inventory and personal or company vehicle. + Be proactive and prepared for assigned tasks prior to dispatching. + Able to work outside regularly scheduled hours (on-call) when/if needed to meet customer's needs. + Lift… more
- Bright Horizons (Jersey City, NJ)
- …part of the application and hiring process should contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. **Passion, Potential, and Possibilities** All three await you in a **Bright Horizons** (R) career. Whether you work in one of our child care centers, a corporate office, or a family's home, you'll be part of… more
- Bright Horizons (Jersey City, NJ)
- …part of the application and hiring process should contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. **Passion, Potential, and Possibilities** All three await you in a **Bright Horizons** (R) career. Whether you work in one of our child care centers, a corporate office, or a family's home, you'll be part of… more
- Bright Horizons (Jersey City, NJ)
- …part of the application and hiring process should contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... accommodation will be made on a case-by-case basis. **Passion, Potential, and Possibilities** All three await you in a **Bright Horizons** (R) career. Whether you work in one of our child care centers, a corporate office, or a family's home, you'll be part of… more
- City of New York (New York, NY)
- …for the OCME Special Operations Division training lab are submitted - Ensure helpdesk tickets for the OCME Special Operations Division training labs are submitted - ... Ensures adequate office supplies are on hand for each unit in the Forensic Operations & Investigations Division Qualifications 1. There are no formal education or experience requirements for this position. However, the ability to understand and carry out… more
- Nexstar Media Group (New York, NY)
- …building systems as they pertain to the Production of a live show. + IT Helpdesk responsibilities for production staff working on Live broadcasts. + Must be able to ... lift heavy equipment for installation/maintenance when required. + Requirements & Skills : The ideal candidate should have experience in broadcast system engineering as well as have experience working in live broadcast environments. Experience with Ross… more
- Citigroup (New York, NY)
- …My Audit business application used by Internal Audit (IA) as well as providing Helpdesk Support for My Audit and other IA systems. This position will provide senior ... leadership and strategy around workflow development, audit methodology implementation, integration of IA's applications and life cycle process with Citi's, support services and project management expertise. In addition to in-depth understanding of audit… more