- Royal Communications Consultants Inc (Scarsdale, NY)
- Service Delivery Manager - Scarsdale, NY / NYC / Hybrid Seeking an IT manager with experience in growing a Technical Support and Service Desk ... Operations Team). You will be responsible for overseeing the day-to-day activities of the Service Desk to ensure internal customers receive the support and … more
- DLA Piper (New York, NY)
- …customer service by overseeing the daily activities of the Billing Help/ Service Desk team and facilitating effective, customer-focused service delivery. ... Billing Operations Team. **Responsibilities** + Manage and operate an internal Customer Service Desk supporting customer service activities including being… more
- Lloyd Group (New York, NY)
- …Our Average Lloydian Tenure is over 5 years at Lloyd! About the Role The Service Desk Engineer Onsite acts as Lloyd's representative at our client's office(s). A ... About Lloyd Founded in 1995, Lloyd is an IT consulting and services firm focused on client...member of our Service Desk team, they are partially dedicated… more
- Mercy University (Dobbs Ferry, NY)
- …& Experience: + Minimum of one year of experience in an IT -related help desk . + Strong customer service orientation. + Strong computer skills and a high ... Service Desk Specialist Print (https://www.schooljobs.com/careers/mercyedu/jobs/newprint/4422405) Apply...to both Tier II Technical Support and the Help Desk Manager . + Participate in project teams… more
- TEKsystems (New York, NY)
- …various clinical/business applications. In speaking with the hiring manager , the Help Desk Support Analyst will manage level 1 service requests from report ... Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as...Desk . This individual will serve as the front-line IT support for the Health System's 11 hospitals. On… more
- City of New York (New York, NY)
- …matches, claiming systems, and personnel systems. Information Technology Systems (ITS), ITS Service Desk is recruiting to fill one (1) Computer Associate ... (Technical Support) I, to function as Service Desk Associate, who will: - Promptly...to request assistance or report a problem with an IT service , application, software, or hardware. Communicate… more
- City of New York (New York, NY)
- …and coordinate complex information technology projects related to IT Operation and IT Service Desk from initiation to completion, including defining ... and leadership of multidisciplinary project and service desk teams including teams working on IT ...Create executive reports and dashboards to report on the IT Project and Service Desk … more
- CUNY (New York, NY)
- …and maintains the University's network, and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes that safeguard the ... ServiceNow Incident Manager ( IT Senior Associate 1) -...will collaborate closely with various stakeholders, including technical teams, service desk personnel, and end users, to… more
- City of New York (New York, NY)
- …or Computer Systems Manager . Please clearly indicate your current permanent civil service title on your resume and cover letter. The New York City Comptroller's ... the Executive Director of the Program Management Office, the IT Project Manager is responsible for managing...Manager . Please clearly indicate your current permanent civil service title on your resume and cover letter. Qualifications… more
- City of New York (New York, NY)
- …is recruiting for one (1) Computer Specialist (SW) Level IV, to function as IT Business Relationship Manager , who will: - Be responsible for overseeing the ... including PROPEL, JIRA, Confluence, ITEMS, Policy Action, Executive Project Manager reports, Service Now, etc., in order...those objectives and satisfaction. - Base on research on IT capability carry out by unit staff, as well… more
- S&P Global (New York, NY)
- …- email, chat, voice video, conferencing etc * Previous experience within a Technical Service Desk /Desktop role in a Customer Service environment Good to ... Role:** **Role overview:** We are looking for an experienced IT ServiceDesk Analyst to be part of the OSTTRA...have: * Professional qualifications: ITIL v3 Foundation, Service Desk Institute SDA or equivalent ITSM… more
- CUNY (Brooklyn, NY)
- …staff, and students. The User Services Manager will oversee delivery of IT desktop support, service desk assistance, and establishment and implementation ... Reporting to the Chief Information Officer/ Vice President of IT (CIO/VP), the User Services Manager will:...manage, and coordinate complex information technology projects related to IT Service Desk from initiation… more
- City of New York (New York, NY)
- …up by the vendors. - Analyze, diagnose, test, and resolve basic to moderate service desk end-user issues and problems. - Monitor Applications and Batch Jobs. ... service requests. - Provide initial triage of service requests and determine if additional IT ...Minimum 3+ years of experience with Jira or similar service desk tools (ie, Service … more
- CUNY (New York, NY)
- …and maintains the University's network, and operates the University's Data Center and Service Desk . Additionally, CIS manages the processes that safeguard the ... Middleware-WebSphere Administrator ( IT Senior Associate 3) - Provisional *Minimum Qualifications...technical standards. This job is in CUNY's Classified Civil Service . The full specification is available on our web… more
- Robert Half Technology (New York, NY)
- …email, and text using platforms such as Zendesk * Escalating complex issues to the IT Manager and Director of Systems & Technology as needed * Handling ... our team, you will be instrumental in managing incoming service tickets, maintaining IT integrity across our...is a must * Proven experience in a Help Desk Analyst role or similar IT support… more
- Norstella (New York, NY)
- …SharePoint, etc) + Azure Platform (Azure AD, Azure Virtual Desktop, Intune, etc) + Service Desk Implementation and Management + Experience with using a ... IT Support Specialist Company: Norstella Location: New York,...to our colleagues through the helpdesk. Reporting to the Service Delivery manager you will be responsible...service desk system (ITSM Tool) ie ServiceNow,… more
- Lloyd Group (New York, NY)
- …Field Engineer (internally known as the Dispatch Engineer) is responsible for being our Service Desk hands during times we need them most! From prescheduled ... About Lloyd Founded in 1995, Lloyd is an IT consulting and services firm focused on client...a Technology Firm benchmark is 28) + Our Average Manager Tenure is over 9 years at Lloyd! +… more
- New York State Civil Service (Bronx, NY)
- …as well as provide administrative direction and support for daily operational activities of IT operations. The IT Manager will work closely with DHR ... NY HELP No Agency Human Rights, Division of Title Manager Information Services Occupational Category IT Engineering, Sciences Salary Grade NS Bargaining Unit M/C… more
- Marriott (Tarrytown, NY)
- **Additional Information** Front Desk , Housekeeping, Food & Beverage **Job Number** 24101435 **Job Category** Rooms & Guest Services Operations **Location** ... GED; 4 years experience in the guest services, front desk , housekeeping, or related professional area. OR * 2-year...that Affect the Guest Experience** * Provides excellent customer service by being readily available/approachable for all guests. *… more
- City of New York (New York, NY)
- …A&CM. The A&CM Division's Business Intelligence Department (BI) within the Strategic Service Vertical seeks a Manager for Data Governance and Applications. ... non-A&CM stakeholders and ensure fidelity of A&CM reports. The Manager for Data Governance and Applications is a hands-on,...and solutioning with BI team. - Collaborate with NYCHA IT team on IT solutions and applications… more