- CVS Health (New York, NY)
- …in a supportive, collaborative and agile environment. **Position Summary** The Manager of Retail Customer Experience will have primary responsibility for the ... day-to-day operations of CVS Health's Retail customer experience reporting, providing...facilitating large-scale tracking CX study programs in Retail , specifically: 1. Identifying and elevating customer … more
- SAP (New York, NY)
- …to manage virtual as well as in-person customer meetings. ABOUT SAP CUSTOMER EXPERIENCE SAPs Intelligent CX strategy is to provide differentiated, ... commerce domain and a willingness to stretch across the CX portfolio in telling the full Customer ...orders, and after-sales service, ensuring a smooth and holistic customer experience . Automation of time-consuming tasks, predictive… more
- Pfizer (New York, NY)
- **ROLE SUMMARY** The Customer Experience ( CX ) Insights Sr. Associate is part of the CX Behavioral Intelligence (CXBI) Team within the Customer ... CX -led projects + Contributes to setting objectives for customer research and manage the work of multiple activities...Leverages behavioral science to help reduce friction and improve customer experience + Manages vendor relationships for… more
- Citigroup (New York, NY)
- …work to support new product development or refreshes, marketing communications, and omni channel customer experience for the Retail Bank + Act as the ... of customers every day. As part of the US Customer Experience organization the SVP of Market...and driving insights from primary research to support the Retail Bank and strategic CX initiatives. This… more
- General Motors (New York, NY)
- …communicate objectives and programs across all dealer-facing sales team members. + Develop CX performance program across all GM Energy Retail sales channels; ... sales performance of our EV chargers and GM Energy Retail V2H, V2G and V2X products, producing results that...equivalent and relevant experience . + 10+ years' experience leading a high-performing, customer focused sales… more
- Qualtrics (New York, NY)
- …industry verticals + Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among ... 6-10 (dependent on role we're hiring for) years of experience in a management consulting, CX , CS... customer challenges coupled with a commitment to customer experience and satisfaction + We love… more
- PNC (Leonia, NJ)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying ... Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs **Work Experience ** Roles at this level typically do… more
- PNC (New York, NY)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying ... the company's success. As a PT Teller within PNC's Retail Branch organization, you will provide exceptional customer... banking branch. **Job Description** + Delivers a unique customer experience aimed at improving customer… more
- PNC (Plainfield, NJ)
- …PNC's Central New Jersey Retail Market. **Job Description** + Manages the customer experience by identifying opportunities to improve a customer 's ... to be successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying… more
- PNC (Paterson, NJ)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying ... Retail Branch organization, you will coach Tellers on customer service skills and supervise conversations that enable referral...and leads tellers by example to deliver a unique customer experience aimed at improving customer… more
- PNC (Hackensack, NJ)
- …needed to be successful in this position. **Preferred Skills** Accountability, Banking, Consulting, Customer Experience ( CX ), Customer Loyalty, Decision ... company's success. As a Senior Branch Manager within PNC's Retail Branch organization, you will be based in Hackensack,...help them achieve financial well being. Creates a differentiated customer experience , making banking easy in an… more
- PNC (Tenafly, NJ)
- …to be successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience ( CX ), Customer Service, Identifying ... success. As a Relationship Banker within PNC's Bergen Region Retail Banking organization, you will be based in Tenafly,...accountable for routine updates and referral follow up. + Customer experience management--differentiates the customer … more
- Munich Airport NJ LLC (Newark, NJ)
- …Time Entry Level Share (https://munichairportusholdingllc.applytojob.com/app/share/FYFOdSN0tz) Job Summary: As a Customer Experience ( CX ) Coordinator, you'll ... for check-in, security, gate holdrooms and baggage claim. The retail and food and beverage features local, national and...This is an ideal position for someone passionate about customer experience . You are motivated to learn… more
- Boll & Branch (New York, NY)
- …should be highly analytical and enjoy building data-driven solutions to improve the online customer experience . You love telling a story with data and creating ... Insights team. You will be responsible for understanding the customer journey on site from landing page to purchase....of product strategy. The ideal candidate will have prior experience in e-commerce with a broad understanding of site… more
- Amazon (New York, NY)
- …Vision, PRFAQS, and BRD docs. - Own end-to-end product lifecycle including customer engagement, PR/FAQ, product requirements, CX design, security and compliance, ... which provide Amazon business teams and selling partners (marketplace sellers and retail vendors) with comprehensive, accurate, and standardized metrics in a timely… more
- Amazon (New York, NY)
- …the broader business. As a Senior Product Manager you will own key Customer Experience improvement initiatives and drive them end-to-end with selling partners ... Description Furniture, Home, and Kitchen categories' unique CX and operational complexities create exciting opportunities to...partner teams. As an ideal candidate, you will have experience in retail /e-commerce, as well as … more
- Amazon (New York, NY)
- …Catalog is foundational to Amazon retail , acting as the basis for both the customer and fulfillment shopper CX . In this role you will work closely with ... will own programs that require your strategic direction, diving deep with customer data, and cross-team communication to deliver results for our grocery customers.… more
- Amazon (New York, NY)
- …and make data-driven decisions, and the ability to drive significant impact to the customer experience and the business. Over your career, you will be exposed ... serve. Specific projects may include reducing the financial and CX impact of liquidated inventory and customer ...management. - Be a subject matter expert in Consumables Retail processes across functions like Vendor Management, Marketing and… more
- Amazon (New York, NY)
- …Learning Applied Scientist who loves to innovate at the intersection of customer experience , deep learning, and high-scale machine-learning systems. Amazon ... that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long-term growth. We deliver billions of ad… more
- Amazon (New York, NY)
- …impassioned space where shopping and cutting-edge technology meet. We need your experience , optimism, and energy to build simple, fluid, and beautiful experiences ... offers the opportunity to lead the design of innovative retail and platform shopping experiences across multiple big, exciting...job responsibilities -You seek new ways to raise the CX bar with your team and org -You deliver… more