- Synchrony (New York, NY)
- … improvement opportunities. They will work closely with other members of the CX strategy team and cross-functional departments to create holistic, omni-channel ... Job Description: **Role Summary/Purpose:** ** ** The VP , Senior CX Designer is a...for execution and launch. This role requires hands-on design strategy formulation and concept design experience. **_Our Way of… more
- JPMorgan Chase (Brooklyn, NY)
- …initiatives that blend business needs and user insights. As an Experience Design Vice President in Affluent/HNW(High-net-worth) Card team, you will play a ... experience. In this role, you will help to lead, define, and shape our CX strategy to align GTM(Go-to-market), offering, and key moments of truth for our cards.… more
- Publicis Groupe (New York, NY)
- …firsts" for our clients, and to do it all with #phmlove. **Job Description** The Vice President , CX (Customer Experience) defines team direction and ensures ... strategic drivers. You will provide functional management for Insights and Strategy , collaborate on a cross-functional capability leadership team, ensure every brand… more
- Citigroup (New York, NY)
- …to decisions being made. + Works with Customer Experience LoB Leads & Strategy Design Leads to identify and highlight possibilities and potential impact to business ... designs, and give decision makers confidence to move forward. + Works with CX and business teams to articulate and advocate for future-state experiences + Serves… more
- Amazon (New York, NY)
- …CX ) organization. As a Sr. Manager, TPM, you will be the MSP CX functional leader for strategy development, business planning, developing and implementing ... as a thought leader and business partner for MSP CX . This leader will work closely across multiple leadership... leadership team, providing insights to help shape the strategy of the business * Ensure implementation and execution… more
- Pfizer (New York, NY)
- …alignment with the strategy and positive financial results + Engage with CX team to drive improvements to ensure a compelling and engaging experience for ... leader, partnering with cross-functional, agile teams to develop an integrated strategy , design, and roadmap of industry-leading digital platforms, products, and… more
- CIBC (New York, NY)
- …a sound control environment and provides financial advice to support the business strategy . This role is responsible for supporting the team's Executive Directors in ... Management, Business Processes, Business Strategies, Critical Thinking, Customer Experience ( CX ), Customer Service, Financial Products, Hiring, Leadership, Long Term… more
- Wolters Kluwer (New York, NY)
- …defined and drives decisions for enhancements. In this role you will report to the Vice President , Product Management and work from one of our local offices in ... days from your remote home office). **Key Responsibilities:** + Provide oversight of strategy , technical, and marketing aspects of all products in the portfolio. +… more