- GovCIO (Albany, NY)
- **Overview** GovCIO is currently hiring for a Customer Service Technical Support .This position is fully remote. **Responsibilities** + Receives, ... Submit a referral to this job (https://careers-govcio.icims.com/jobs/5410/help-desk- technical - support /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5410_ **Category** _Administrative Services/… more
- FranklinCovey (Albany, NY)
- …that they are leveraging our tools to achieve maximum success. This role combines customer service , technical support , and account management, ensuring ... or greater + 3+ years of experience in a customer success, technical support , or...+ Client-centric approach with a passion for delivering exceptional service and support . + Experience facilitating training… more
- Haun Welding Supply (Menands, NY)
- …for helping customers. If you are a team player with a passion for customer service and technical support , we encourage you to apply for this exciting ... in-person and over the phone + Assist customers with technical support inquiries and troubleshoot issues +...years of age + Minimum of 1 year of customer service experience + Strong technical… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and problem ... for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and... Service Desk analyst is responsible for resolving support requests as well as meeting customer … more
- Confluent (Albany, NY)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Mitsubishi Chemical Group (Albany, NY)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Fujifilm (Albany, NY)
- **Overview** **Job Title:** **Specialist II, National Technical Support - MRI** **Job purpose** This position is intended to provide technical assistance, ... all HCUS MRI products. This is the second-level national technical support engineer position in the company....planning documentation, and Installations procedures and processes. + Diagnose service issues remotely by working with customer … more
- Sutherland Global Services (Albany, NY)
- … the entire customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team supporting one of our clients, a ... practice advice to customers + Manage cases in our customer support tools to ensure issues are...Knowledge of Email systems and Networking experience in a technical support /help desk environment + Proven understanding… more
- CVS Health (Albany, NY)
- …8-4:30pm for the first 6 weeks) Preferred Qualifications: + 2+ years of desktop support experience. + Excellent Customer Service skills. + Strong Analytical ... Summary** The IT Service Center Technician provides technical phone support for CVS Health employees,... requests as necessary. Accountable for consistently delivering excellent customer service , while striving to exceed standard… more
- Rocket Software (Albany, NY)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Technical Support Engineer assists Rocket customers with complex questions and ... to respond to customers. + Track and document inbound support requests and ensure proper notation of customer...experience adapting to change and managing priorities. + Strong customer service skills in interacting with both… more
- HP Inc. (Albany, NY)
- …and hardware knowledge of computing, storage and peripheral devices. + Superior customer service skills. + Phone and remote support and tools + Ability to ... As such, you will be part of our Advanced Technical Support Team that delivers an exceptional... customer and partner sites. It requires previous service experience on Large Format Printers, commercial technical… more
- Fujifilm (Albany, NY)
- …including troubleshooting customer use of Fujifilm products. + Provide "expert" support to Fujifilm service providers and vendors to ensure delivery of ... and systems, use of products, the requirements of the customer and Fujifilm to support the account...works closely with the product management, software development, and technical service teams to develop, test, and… more
- Trellix (Albany, NY)
- … support experience in large enterprise space with solid understanding of technical support processes, customer management/handling skills & ability to ... upgrade and ensure necessary action to maintain availability and customer satisfaction. + Run regular service status...under pressure. + Experience in providing account based focused technical support is desirable + The ideal… more
- GE Vernova (Schenectady, NY)
- …+ Actively participate in strategic planning and development of GE product/ service offerings and support New Product/Technology Introductions concurrent with ... in sales revenue Impacts the team's ability to achieve service , quality and timeliness of objectives. Subject to Commercial...customer needs and values back to GE to support marketing initiatives. + Actively participate in Industry forums… more
- MarketSource (Albany, NY)
- …the OEM + Provide support for CAG/engineering- providing on ground request support + Oversee Recall and Required Service Updates (RSU) follow-up and ... 126895BRTitle:Automotive Technical AdvisorJob Description:Automotive Technical Advisor MarketSource... assistance and fixed operations consultation to our dealer service personnel, fleet, and commercial customers + Motivate and… more
- Highmark Health (Albany, NY)
- …other associate and intermediate technical engineers as needed + Perform technical analysis and provide insights to support decision-making across various ... technical solutions, as well as providing general production support , meeting defined scope, target dates and budgets with...None **Preferred** + GCP, AWS, Azure or other Cloud Service Certification + Terraform, Ansible or other, similar tool… more
- Global Foundries (Malta, NY)
- Senior Technical Program Manager - Application Engineering Malta, NY About GlobalFoundries: GlobalFoundries is a leading full- service semiconductor foundry ... their markets. For more information, visit www.gf.com. Summary of Role: Provide technical solutions for GF customers, starting with technical onboarding, solving… more
- NY CREATES (Albany, NY)
- …Hub) technical projects, encompassing project planning and management, execution, customer engagement and stakeholder management. As a Technical Program ... Administrative Posted On: Thu Nov 7 2024 Job Description: Job Description for Technical Program Manager (NORDTECH) JOB SUMMARY The Technical Program Manager… more
- Confluent (Albany, NY)
- …market-facing technical materials that effectively showcase our Apache Flink service . You will collaborate closely with our Apache Flink product marketing, ... Connects Us. **About the Role:** Confluent is looking for an experienced technical resource with software development and stream processing experience to help drive… more
- Travelers Insurance Company (Albany, NY)
- … subject matters, regulatory environment and emerging issues. + Create a valued customer experience through each assessment and service encounter. + Perform ... with Underwriting, Claim, Risk Control Specialists, and Brokers to service customers as a unified team. + Complete all...risk and effectively articulate recommendations. + Discover and evaluate customer needs through loss analysis and customer … more