• Help Desk Technical

    GovCIO (Albany, NY)
    …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5405/ help - desk - technical - support ... **Overview** GovCIO is currently hiring for a Help Desk to support ...changes to procedures. Consults with support teams, help desks, customers and other technical staff… more
    GovCIO (01/25/25)
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  • Help Desk Technical

    GovCIO (Albany, NY)
    …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5410/ help - desk - technical - support ... **Overview** GovCIO is currently hiring for a Customer Service Technical Support .This position is fully remote. **Responsibilities**...can't do it alone. We need great people to help us do great things - for our customers,… more
    GovCIO (01/25/25)
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  • Linux Technical Support - Remote

    Sutherland Global Services (Albany, NY)
    …Server management experience + Knowledge of Email systems and Networking experience in a technical support / help desk environment + Proven understanding ... customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team... to customers, resellers, and partners + Provide configuration help , troubleshooting and best practice advice to customers +… more
    Sutherland Global Services (12/31/24)
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  • Help Desk Technician (NY Helps)

    Capital Region BOCES (Albany, NY)
    …Regional Information Center - Franklin-Essex-Hamilton Region/North Country BASIC FUNCTION: The Help Desk Technician is the primary contact with employees ... into department support call tracking database/system. Troubleshoots technical support requests to determine if problem...and Rule XV, individuals with permanent competitive status as Help Desk Technician Trainee (BOCES) mature to… more
    Capital Region BOCES (01/17/25)
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  • Help Desk Analyst I

    Robert Half Technology (Albany, NY)
    Description We are offering a contract for a permanent position as a Help Desk Analyst I in the bustling city of Albany, New York. This role is focused on ... providing technical support within the IT industry, ensuring...providing technical support within the IT industry, ensuring the smooth operation...* Minimum of 1+ years of experience as a Help Desk Analyst or in a similar… more
    Robert Half Technology (01/10/25)
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  • Service Desk Analyst

    GovCIO (Albany, NY)
    **Overview** GovCIO is currently hiring for a Service Desk Analyst to support the US Courts. **Responsibilities** Provides technical support for ... cables, and connectors. Provides personal computer, hardware, and software support . Installs, services, and repairs personal computers and installs...can't do it alone. We need great people to help us do great things - for our customers,… more
    GovCIO (01/25/25)
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  • Specialist, Technical Support

    Verint Systems, Inc. (Albany, NY)
    …of Job Function:** As a valued member of Verint's Fraud and Security Solutions (FSS) Technical Support team, you will provide technical support to ... customer installations and training. + Works with higher level technical support employees to assist with problem...day shift_** , 8 hours in the day. The Support desk is open from 6 am… more
    Verint Systems, Inc. (01/25/25)
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  • Information Technology Specialist 1, #25-01 (NY…

    New York State Civil Service (Albany, NY)
    …of the Service Delivery Section, Information Technology Specialist 1 (ITS 1) will provide Help Desk support services for the Statewide Financial System (SFS) ... Grade 14 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $52198 to $66634 Annually...SFS desktop support .The incumbent will follow SFS Help Desk support processes and… more
    New York State Civil Service (01/17/25)
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  • Desktop Technician II

    Ellis Medicine (Schenectady, NY)
    …to resolve complex incidents and service requests. + Works closely with the Help Desk staff, Network staff, Client/Server staff, Application Analysts and users ... detail for the data to be useful to other technical Support staff members. + Provides complete,...sized hardware and software deployments, departmental relocations and provides support to the IT Service Desk . +… more
    Ellis Medicine (12/19/24)
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  • Information Technology Specialist 2 (NY Helps),…

    New York State Civil Service (Albany, NY)
    …Low-code platform development and administration;* UX Design and Development; and* Enterprise Help Desk Support and Automation.The NYSED is committed ... Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $65001 to $82656 Annually... activities related to application development, data center operations, help desk support , and application… more
    New York State Civil Service (10/29/24)
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  • Senior Health Care Fiscal Analyst/ Health Care…

    New York State Civil Service (Albany, NY)
    NY HELP Yes Agency Mental Health, Office of Title Senior Health Care Fiscal Analyst/ Health Care Fiscal Analyst Trainee - Two positions, Central Office; Occupational ... Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $52198 to $82656 Annually...include, but are not limited to, the following:* Perform desk audits of Consolidated Fiscal Reports (CFR) submitted by… more
    New York State Civil Service (01/24/25)
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  • Networking Managed Services Engineer (L4)

    NTT America Solutions, Inc. (Albany, NY)
    …queues and provides support to clients where the ticket is highly technical or sophisticated in nature. + Works independently, with general direction from the ... breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high...in unique and complex client environments. + Coaches Service Desk , Operations Centre, and L3 teams offering technical more
    NTT America Solutions, Inc. (01/18/25)
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  • Business System Analyst 2(Nyhelps)Item

    New York State Civil Service (Albany, NY)
    …administration and programming.* Development of instructional materials and classroom training.* Help desk duties including troubleshooting, resolving user ... NY HELP Yes Agency State Comptroller, Office of the...developers who are building / modifying system components.o Provide support for technical testing activities as necessary*… more
    New York State Civil Service (01/14/25)
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  • Information Technology Specialist 2 Programming…

    New York State Civil Service (Albany, NY)
    …of other teams as necessary. * Provide support for end-users and troubleshooting help desk tickets and data issues. * Utilize the following technologies in ... NY HELP Yes Agency Information Technology Services, Office of...Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $65001 to $82656 Annually… more
    New York State Civil Service (01/16/25)
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  • Information Technology Specialist 1 (NY HELPs)

    New York State Civil Service (Albany, NY)
    …including process flow documents.* Providing support for end-users and troubleshooting help desk tickets and data issues.* Develop and execute SQL statements ... NY HELP Yes Agency Information Technology Services, Office of...Grade 14 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $52198 to $66634 Annually… more
    New York State Civil Service (01/20/25)
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  • Business Systems Analyst 1 (NY HELPs)

    New York State Civil Service (Albany, NY)
    …Integrations, and enhancements.* Provide support for end-users and troubleshooting help desk tickets and data issues.* Develop and execute SQL ... NY HELP Yes Agency Information Technology Services, Office of...Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $65001 to $82656 Annually… more
    New York State Civil Service (01/16/25)
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  • Information Technology Specialist 2 Programming…

    New York State Civil Service (Albany, NY)
    …of other teams as necessary.* Provide support for end-users and troubleshoot help desk tickets and data issues.* Utilize the following technologies in order ... NY HELP Yes Agency Information Technology Services, Office of...Grade 18 Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF) Salary Range From $65001 to $82656 Annually… more
    New York State Civil Service (01/16/25)
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  • Information Technology Specialist 2 (NY HELPs)

    New York State Civil Service (Albany, NY)
    …Level 2, 3 and 4 enterprise issues in helpdesk-based environment. Resolve help desk tickets by diagnosing, troubleshooting, referring to specialists, arranging ... NY HELP Yes Agency Information Technology Services, Office of...Support enterprise technology initiatives of the cluster utilizing technical expertise in the areas of hardware, software, and… more
    New York State Civil Service (01/16/25)
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  • Operations and Quality Coordinator I

    Belcan (Schenectady, NY)
    Operations and Quality Coordinator I Job Number: 354389 Category: Help Desk / Support Description: Job Title: Operations and Quality Coordinator I Location: ... Keywords: #QualityCoordinator Job Description: * Job Description Summary This is technical troubleshooting in Client Vernova"s Wind Remote Operations Center in… more
    Belcan (01/14/25)
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  • Senior Upgrade Engineer

    Fujifilm (Albany, NY)
    …timely and accurate technical documentation to MI Upgrade teams. + Provide technical support to customer base via telephone and on-site visits when ... general instructions on new assignments. Offers mentorship to new incumbents on technical and product knowledge and department operating procedures. To meet the… more
    Fujifilm (01/07/25)
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