- LogixHealth (Bedford, MA)
- $1,000 SIGNING BONUS Purpose LogixHealth is seeking a Call Center Representative in our Patient Call Center . The person in this role will ... + Retrieve voice messages from mail box and return patient calls within 24 hours. Research inquiry if needed....software experience required. Experience One to two years related call center experience preferred; customer service experience… more
- Edward M. Kennedy Community Health Center, Inc. (Worcester, MA)
- …team is expanding across sites to support this growth. We are currently hiring a Call Center Representative based in Worcester MA. This position will have ... health equity? Do you enjoy helping people? Edward M. Kennedy Community Health Center is one of the largest community health centers in Massachusetts serving… more
- Fresenius Medical Center (Marlborough, MA)
- …Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that ... organization Quality Enhancement Goals (QEP). **PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:** ** Patient Related** Education: + Assist other health care members… more
- AbbVie (Worcester, MA)
- …needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's ... to meet or exceed on those objectives. + Create pre- call plan using SMART objectives and execute post- call...pre- call plan using SMART objectives and execute post- call evaluation in order to continuously improve sales performance.… more
- Dentsply Sirona (Waltham, MA)
- …+ High school diploma, required. + Minimum of 2 years of Customer Service, Call Center support or equivalent **Qualifications:** + Experience working in a ... Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global… more
- Fresenius Medical Center (Marlborough, MA)
- …assigned group of patients. This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs, LVN/LPNs and Patient ... teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. PRINCIPAL DUTIES AND RESPONSIBILITIES:… more
- Fresenius Medical Center (Wellesley, MA)
- …your leadership skills and independence in administering and assessing each patient 's unique treatment plan in a fast-paced environment, working autonomously ... decision-making, teaching, leadership functions, and quality improvement activities that enhance patient care outcomes in the inpatient environment. + Provides safe… more
- Fresenius Medical Center (Worcester, MA)
- …assigned group of patients. This may include delegation of appropriate tasks to direct patient care staff including but not limited to RNs, LVN/LPNs and Patient ... teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. **PRINCIPAL DUTIES AND… more
- Fresenius Medical Center (Framingham, MA)
- …teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and facility operations. + Coordinates patient ... group of hemodialysis patients. This includes delegation of appropriate tasks to direct patient care staff. + Performs ongoing analysis of patient data with… more
- Fresenius Medical Center (Waltham, MA)
- …Technician or related experience. + Demonstrated experience in a customer service, call center or clinical environment required; dialysis equipment experience ... of all customer contacts in applicable systems. + Maintain various confidential patient and/or health information in compliance with company policies and procedures,… more
- Fresenius Medical Center (Waltham, MA)
- …excellent communication skills. + Prior experience in medical/laboratory customer service setting. + Prior call center experience and/or multi-line phone system. ... clients with requests for changes to their requisitions, critical values, and patient information. + Documents all calls into appropriate systems. + Communicates… more
- Fresenius Medical Center (Waltham, MA)
- …costs. * Performs initial and annual verification and ongoing monitoring of patient care staff's technique for testing water system, assuring tests and documentation ... state/federal regulations and company policy. * Provides scheduled after hour technical on- call coverage for your clinics as needed. **EDUCATION AND CREDENTIALS:** +… more