- University of Iowa Community Credit Union (Des Moines, IA)
- …Refer a friend to this job (https://careers-greenstate.icims.com/jobs/4407/ bilingual - member - service - representative ... Position Summary POSITION SUMMARY: The primary duties/responsibilities of the Member Service Representative (MSR) include quality, responsive, and… more
- CVS Health (Des Moines, IA)
- … candidates. Fluency in English and Spanish is required.** **Position Summary** Customer Service Representative is the face of Aetna and impacts members' ... to answer the unasked questions, eg additional plan details, benefit plan details, member self-ser‐vice tools, etc. + Uses customer service threshold framework… more
- Molina Healthcare (Des Moines, IA)
- …product and service information, and identifies opportunities to improve our member and provider experiences. **Job Duties** * Provide service support to ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates expertise in handling and ... protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. + Assesses the needs of the caller… more
- CVS Health (Des Moines, IA)
- …energetic blend of salesperson, healthcare navigator and health plan customer support representative . The Associate is responsible for direct member outreach and ... Engagement Outreach Hub is a new initiative focused on prioritizing Medicaid member interaction, maximizing inbound and outbound touchpoints to solve members' needs… more
- Acosta Group (Des Moines, IA)
- …each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations ... + Existing client growth (targeted revenue $/sales volume) + Customer service (NPS) **Knowledge, Skills and Abilities:** + Communication skills, including listening,… more