- Cleo (Des Moines, IA)
- …systems. + Collaborate with cross-functional teams (order management, finance, logistics, customer service) to ensure that integrated process flows align with ... operational goals. + Lead business process mapping and gap analysis to ensure...Representing a company with 4,000+ clients and a 99% retention rate + Accelerated title and salary growth potential… more
- Principal Financial Group (Des Moines, IA)
- …effective relationships with ESOP clients to ensure growth, profitability, and retention in retirement services by providing high quality, efficient and prompt ... service, to meet customer expectations. You will partner with retirement plan service...of various operating systems and other proprietary applications. + Lead and coordinate the ESOP annual process with both… more
- Zoom (Des Moines, IA)
- …cross-functional teams focused on identifying, analyzing, and addressing key factors affecting customer retention and report progress to the Executive Leadership ... to make a significant impact on our business by directly influencing customer retention and long-term growth. You'll work closely with our executive team,… more
- Capital One (Des Moines, IA)
- …sales goals, and the overall customer lifecycle (Acquisition, Engagement, Retention ). + Evaluation & Selection: Lead the evaluation, selection, and ... Director, Marketing Technology Lead - Capital One Software (Remote) About Us...intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking… more
- Oracle (Des Moines, IA)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Des Moines, IA)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Oracle (Des Moines, IA)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Coinbase (Des Moines, IA)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...a best-in-class offering and leverage CX to drive member retention and product adoption. *What You'll Do* * Own… more
- The ODP Corporation (Des Moines, IA)
- …the customer experience. + Supports community outreach initiatives to drive client/ customer retention . + Works to continually develop personal selling skills ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing… more
- Humana (Des Moines, IA)
- …engineering, and business functions. + Deliver Results: Ensure all product decisions lead to measurable improvements in engagement, retention , and Star Ratings. ... incentives, and advanced agentic AI decision-making across our organization. As a Lead Technical Product Manager (PM-T), you will be responsible for shaping the… more
- PagerDuty (Des Moines, IA)
- …engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and expansion by identifying opportunities for ... lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer ...manager engagement strategies, account management, and programs at scale. Retention and Growth: + Key metrics for this role… more
- Oracle (Des Moines, IA)
- **Job Description** Lead the global estimating function for a large-scale, leased data center build program, responsible for end‑to‑end estimating governance, ... AACE Class 5-Class 1 maturity and program stage gates. + Build and lead a high-performing estimating team (regional leads, discipline estimators, data analysts) with… more
- Trinity Health (West Des Moines, IA)
- …ensure accuracy of patient meals prepared. - Contributes to a smooth, non-stop customer service operation providing high quality food services to ensure the needs of ... the customer are met. - Completes quality control monitors and...and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes… more
- Trinity Health (Des Moines, IA)
- …Type:** Part time **Shift:** **Description:** + Welcomes and connects with every customer . + Coaches new hires through their learning. + Follows and directs ... + Organizes work throughout store in a manner that facilitates efficient customer service and profitable operation. + Follows health, safety and sanitation… more
- Agriland FS (Winterset, IA)
- …implement, and guide seed marketing activities throughout the year, with a focus on customer retention and expanding the number of seed customers What we need ... FS is looking for an organized, self-directed, and sales-driven District Seed Lead with good agronomy and excellent seed technical skills. This individual will… more
- NTT America, Inc. (Des Moines, IA)
- …. Share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. . Lead by example in ... . Track, analyze, and report on key metrics for assigned accounts, including customer satisfaction, retention rates, NPS, and overall health. . Present insights… more
- ISC2 (Des Moines, IA)
- …**This position is not available to residents of** **California** **.** **Responsibilities** ** Customer Retention & Success** + Serve as the primary point ... Summary** The Customer Success Account Manager is responsible for driving customer satisfaction, retention , and growth across assigned accounts. You will… more
- Cengage Group (Des Moines, IA)
- …build a culture of continual learning, skills growth, and development. + Achieves Customer Retention and Sales Goals: Implements campaign strategies and drives ... accountability for achieving customer retention and sales growth goals through...+ Strong communication skills, written and verbal to effectively lead teams and engage customers + Ability to collaborate… more
- SHI (Des Moines, IA)
- …SHI. **Role Description** + Executing against given key performance indicators including customer retention , growth of customers business, and selling Cisco ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention ...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Confluent (Des Moines, IA)
- …and delivering results across multiple initiatives such as driving expansion, customer satisfaction, feature adoption, and retention + Collaborative spirit, ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more
