- UGI Corporation (Charlotte, NC)
- Customer Experience Lead Location: Charlotte, NC, US, 28217 Workplace Environment: Hybrid Company: AmeriGas Propane, Inc. Requisition Number: 26983 When you ... from 1,800+ distribution points across the United States. Position Summary The Customer Experience Team Lead demonstrates strong peer leadership skills and… more
- Coinbase (Charlotte, NC)
- …organization, operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager, Coinbase One, to evolve ... You'll Do* * Own the end-to-end Coinbase One CX experience across Priority Support, Coinbase One Card, and Account...CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through… more
- Woodforest National Bank (Belmont, NC)
- …customers, community members, and retail partners. * Embrace and leads a technology driven customer experience . * Lead , partner and execute a community ... loans through inside and outside business calling. * Enhance customer experience and the reputation of the...Work Status: . Full-Time. Supervisory Responsibility: . Mentor or lead a team of more junior staff but does… more
- Anywhere Real Estate (Charlotte, NC)
- …search innovations, generative content platforms, and UX best practices **Conversion &** ** Customer Experience ** 1. Lead conversion rate optimization ... engines. As Director of Website Strategy, you'll own the revenue and lead generation strategy across our digital properties, driving measurable business impact… more
- Coinbase (Charlotte, NC)
- …working at the intersection of product and support to transform the customer experience . We're hiring a Senior Program Lead , a pivotal role focused on ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide… more
- Coinbase (Charlotte, NC)
- …and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Regions Bank (Charlotte, NC)
- …and refines CRM driven customer recapture and acquisition strategy including intelligent lead distribution, customer journey experience pathing, lead ... of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used...lending platforms. The incumbent will be expected to drive customer harvesting and recapturing through strategic leadership and a… more
- ALBEMARLE (Charlotte, NC)
- …execution of high-profile industry events. Ability to maintain high brand standards and customer experience at all events. + ** Customer Engagement** : ... **Job Description** Albemarle is hiring for a Marketing & Customer Engagement Lead . This position is hybrid...trade shows, conferences** , and **corporate events** . + ** Experience managing Voice of Customer (VoC) programs**… more
- Wells Fargo (Charlotte, NC)
- …role:** Wells Fargo is seeking a Lead Trade Services Specialist to lead US Trade Operations Customer Delivery & Implementation, Transaction Risk and ... consistently adhere to procedures related to these subjects + Experience as a Team Lead , in a...a team management role, and/or leading transformation changes + Experience operating in Customer implementation, middle office… more
- Burlington (Gastonia, NC)
- …retail, and you thrive in a fast-paced environment, join Our Burlington team as a ** Customer Service Lead ** ! **Overview:** As the Part Time Customer Service ... and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead ...and customer feedback surveys by maintaining a customer -first focus and delivering a consistently great experience… more
- PNC (Charlotte, NC)
- …approach to be built in Pega Customer Decision Hub (CDH). The ideal candidate has experience as a Pega Senior or Lead Decision Architect in Pega CDH 8 or ... serve. We are all united in delivering the best experience for our customers. We work together each day...contribute to the company's success. As a Business Analytics Lead within PNC's Marketing and Corporate Communications organization, you… more
- OneMain Financial (Charlotte, NC)
- …creative technical solutions to improve the company's decision making, the customer 's experience , and shareholder return + Lead a team to conduct statistical ... the role will also have responsibilities for model monitoring, customer segmentation, competitive analysis, and input into strategy. A...media and digital data to improve model performance + Lead innovative solutions to gain more value from credit… more
- The ODP Corporation (Charlotte, NC)
- …satisfaction levels including coaching and training to associates to enhance the customer experience . + Supports community outreach initiatives to drive client/ ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...or equivalent education preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer… more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Technology Employee Experience Strategy Lead (Senior Lead Technology Business Services Consultant), as part of ... executing employee engagement activities that enhance the overall employee experience and foster a positive and productive workplace culture....needs across one or more lines of business + Lead the strategy and resolution of highly complex and… more
- Sedgwick (Charlotte, NC)
- …Place to Work(R) Fortune Best Workplaces in Financial Services & Insurance Claims Team Lead - Workers Compensation (REMOTE - FL Experience preferred)) **Are you ... We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here,...experience to supervise a team that adjudicates complex customer claims in the context of an energetic culture.… more
- Wells Fargo (Charlotte, NC)
- …marketing strategies to acquire new customers in checking accounts and improve customer experience (eg, Paid Search, Organic Search, Affiliates, Email, Ads, ... **About this role:** Wells Fargo is seeking a Marketing Strategy Consultant to lead digital marketing customer acquisition strategies with a focus on acquiring… more
- Deloitte (Charlotte, NC)
- …organized, and visionary. + Learning-forward, experimental, and value-oriented mindset. + Customer -centric methods and practices. + Experience in modern product ... A Lead Product Analyst is a mid-level individual contributor...role involves leading empowered, cross-functional product teams to solve customer problems that align with business needs. Being a… more
- Wells Fargo (Charlotte, NC)
- …and deliver measurable growth in new deposit and lending customers, while enhancing customer experience and profitability. Learn more about the career areas and ... **About this role:** The Senior Lead Marketing Consultant, Business Banking Marketing, is responsible...of business banking products, retail banking, and/or small business customer segment + Experience partnering with sales… more
- Wells Fargo (Charlotte, NC)
- …a robust test‑and‑learn strategy, with emphasis on creative optimization to enhance customer experience and drive acceptance + Ability to effectively navigate ... **About this role:** Wells Fargo is seeking a Lead Marketing Consultant on our savings program within...results, and refine creative and channel strategies to improve customer engagement and outcomes + Previous experience … more
- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking a Lead Securities Operations Specialist within WIM Operations Account & Data Management. **In this role, you will:** + ... Lead complex lifecycle initiatives and support tasks, including those...following operational processes including client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services,… more