- Wells Fargo (Charlotte, NC)
- **About this role:** Wells Fargo is seeking an Escalations Representative in Line of Business Escalated Complaints as part of the Consumer and Small Business ... Operations. Learn more about our career areas and lines of business at wellsfargojobs.com. **In this role, you will:** + Support internal and external customers with inquiries and complaints regarding financial products and services + Seek ways to determine… more
- MetLife (Charlotte, NC)
- …for assigned block in order to prevent billing issues and avoid escalations . * Completes group level reconciliations and payment history review. Makes decisions ... regarding refunds, write-offs, and reinstatements. * Determines appropriate cash allocation and provides direction to the Remittance Department for proper premium application. * Reviews reports, conducts analysis, and works to correct all errors resulting from… more
- Truist (Charlotte, NC)
- …Execute program deliverables, track status, and provide updates, including risk escalations via governance routines. + Actively participate in SOX walkthroughs ... and challenge. Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations… more
- Truist (Charlotte, NC)
- …escalations . **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable ... accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. College Degree with a preferred emphasis on Business or Finance 2. Significant experience (over 15years) in Trust Administration , Fiduciary oversight and… more
- Truist (Charlotte, NC)
- …Center line of business 6. Responsible for addressing any client or teammate escalations , and tasked with escalating further to the Fiduciary Director if needed. ... QUALIFICATIONS Required Qualifications: The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations… more
- Truist (Charlotte, NC)
- …manner **QUALIFICATIONS** **Required Qualifications:** The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable ... with the direct business lines to ensure proper engagement and escalations + Certification in Information Security Management (eg Certified Information Systems… more