- GovCIO (Atlanta, GA)
- …activities. The position works closely with IT operations, service desk , and other cross functional teams to support day-to-day asset management ... completeness of asset records + **Collaboration & Customer Support ** + Work with service desk and IT support teams to resolve asset-related issues +… more
- GovCIO (Atlanta, GA)
- …as CompTIA A+, Network+, Security+, Apple Certified Support Professional (ACSP), Google IT Support , or Help Desk Institute (HDI) Certification. + ... **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I...Knowledge of medical terminology or prior experience in healthcare IT support . + Prior military service… more
- Cognizant (Atlanta, GA)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills &… more
- Cargill (Atlanta, GA)
- …self- service support model - eliminating the need for traditional service desk operations. Customer-Centric Service Leadership: + Champion a ... of relevant experience + 8+ years of experience in IT operations, service desk leadership,...experience. + Demonstrated experience leveraging artificial intelligence to enhance IT support capabilities, improve user experience, and… more
- CAI (Atlanta, GA)
- …Italian speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and ... bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support...You'll Do** + Provide General IT end-user support + Utilize excellent customer service skills… more
- GovCIO (Atlanta, GA)
- …Requirements: + Bachelors degree with 8-12 years of experience. + Minimum 3 years of IT Service Desk experience, with an additional 2 years in a ... lead and manage a team of Service Desk Technicians providing Tier 1 support for...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- Cayuse Holdings (Atlanta, GA)
- …customer support or IT support . + Experience with ServiceNow IT Service Management System. + Customer service experience and strong focus on ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse...and Apple suite of applications. + Administration of ServiceNow IT Service Management System (for example … more
- Cayuse Holdings (Atlanta, GA)
- …customer support or IT support . + Experience with ServiceNow IT Service Management System. + Customer service experience and strong focus on ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse...and Apple suite of applications + Administration of ServiceNow IT Service Management System (for example … more
- Emory Healthcare/Emory University (Atlanta, GA)
- …as assigned. MINIMUM QUALIFICATIONS: + High school diploma and three years of relevant IT service desk experience, OR an equivalent combination of education, ... and expectations to resolve incidents, meet customer needs and support other Service Desk (SD)...staff. + Creates Major Incident Notifications (MINs) to resolve service interruptions and assign tickets to IT … more
- CompuCom (Atlanta, GA)
- …for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls ... standard operating procedures and customer service guidelines relating to remote IT support + Provide support for PCs, laptops, printers, cell phones,… more
- GovCIO (Atlanta, GA)
- **Overview** GovCIO is currently hiring a Support Desk Analyst (SDA) that provides financial systems services assistance for users. The analyst will be required ... /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7342/ support - desk -analyst--%28financial-systems%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7342_… more
- GovCIO (Atlanta, GA)
- **Overview** This position is contingent upon contract award. GovCIO is currently hiring for Service Desk Director for one of our proposals. This position will ... plans project lifecycle deployment. + Supervises professional and technical support personnel performing in their regular disciplines. + Schedules...public trust + 5+ years of experience in a service desk + 5+ years of management… more
- Robert Half Technology (Roswell, GA)
- Description We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role ... and maintain software applications across various platforms. * Deliver excellent customer service by responding promptly to help desk inquiries. * Document… more
- ChenMed (East Point, GA)
- …join our team. The Lead, Care Facilitator is dedicated to providing VIP customer service to every patient and customer who enters the center. Through adherence of ... the best solutions and options for our patients in support of the overall center experience. He/she plays a...guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the… more
- Regions Bank (Atlanta, GA)
- …of the system. **Job Description:** At Regions, the Technology Services Help Desk Technician applies understanding and knowledge of information systems products and ... investigates, researches, and resolves user questions, user issues, and IT system issues + Answers incoming calls, chats and...Escalates more complex problems to senior techs or other support teams This position requires the tracking of time… more
- ChenMed (Decatur, GA)
- …and, as such, serves as a patient advocate delivering and providing exceptional customer service . The incumbent in this role checks patients in to and out of the ... medical clinic and provides basic secretarial and administrative support . A successful Care Facilitator possesses a strong commitment to providing superior … more
- Quality Technology Services, LLC (Suwanee, GA)
- …One or more years of IT experience in a customer-focused role (Helpdesk, Application or Service Desk support ). Two or more years preferred. + One or more ... innovating. **The Impact You Will Have:** As an **Operations Support Center Network Analyst (Technical Customer Service ...**Operations Support Center Network Analyst (Technical Customer Service Rep or TCSR** ) you will be primarily… more
- Fiserv (Alpharetta, GA)
- …3+ years of experience with incidents, change and problem management and ticketing tools like Service Now, Remedy, CA Service Desk . + Bachelor's degree in a ... global scale, come make a difference at Fiserv. **Job Title** IT Manager (Enterprise Production Support ) **About your role:** You will be a technology manager,… more
- AireSpring (Atlanta, GA)
- …in a fast-paced telecommunications environment. This individual will oversee internal IT support (Helpdesk), corporate infrastructure (on-prem and cloud), ... Vendor Management + Hire, mentor, and manage a high-performing IT support and infrastructure team. + Manage...etc.) + Experience with helpdesk tools (eg, ServiceNow, Jira Service Desk ) and asset management systems. Preferred… more
- Motion Recruitment Partners (East Point, GA)
- …+ Communicate effectively with the service desk and technical support coordinators regarding incident status and planned IT initiatives (eg, online ... with routine maintenance and on-site network-related repairs in coordination with the service desk + Maintain accurate network documentation, including LAN… more