- Aston Carter (Arlington, VA)
- Job Title: Call center representative (6 month contract ) Location: Arlington, Virginia (Local candidates only for equipment pickup) Hours: 10 AM - 7 PM ... (Monday to Friday) 2 Weeks Training onsite in Arlington, VA - 9am-6pm (Monday- Friday) 6 month contract + Process child care fee assistance applications promptly. + Enter client data into the database. + Determine applicant eligibility based on program… more
- TEKsystems (Rockville, MD)
- …option below protects a patient: Cobra-ACA-HIPPA Skills Customer service, insurance, Call center , insurance claim, claims processing, Customer support, Customer ... Customer service skills Additional Skills & Qualifications * 1+ years of call center experience in a medical billing or medical insurance call … more
- TEKsystems (Rockville, MD)
- …and the Reciprocity system (ERTS). Additional Skills & Qualifications: * 1+ years of call center experience in a medical billing or medical insurance call ... Healthcare Insurance Representative 100% On-Site - Rockville, Maryland $20-26/hr based...experience with disability insurance! Description: JOB SUMMARY - The representative will provide all participants, local unions, providers, vendors… more
- Transdev (New Carrollton, MD)
- As Caller Center Operations Manager, you will directly oversee call center personnel to ensure positive morale and effective daily operations. You will serve ... system and process improvement using your knowledge of daily Call Center Operations. Salary: $80,000 Positions offers...personnel so classified. The physical demands described here are representative of those that must be met by an… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …with established policies and procedures, provides quality service to all members via the call center channel with a positive and helpful demeanor. The MSR I ... identifying account issues and provides resolution. Works with the Call Center Team to achieve and exceed...be discriminated against on the basis of disability. Keyword: Member Service Representative From: United States Senate Federal Credit… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising ... requirements of the contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination strategies and resolve… more
- TekSynap (Silver Spring, MD)
- …to the Help Desk by creating, updating, and managing requests. + Meet First Call Resolution ("FCR") goals; suggest improvement to increase the FCR rate. + Provide ... Stay current with system information, changes, and updates to increase first call resolutions and Client service satisfaction. + Document and ensure proper… more
- US Army Medical Command (Falls Church, VA)
- …with visibility on medically-related issues. Responsibilities Utilize the toll-free call line to respond to soldiers, veterans, family members/caregivers, and ... the general public who are seeking information about their medical care or medical administrative problems. Utilize a secure individual-locating software application to determine the most current location and contact information of the soldier/veteran,… more
- Bank of America (Hunt Valley, MD)
- …FSR I, you will work in a phone-based environment from a Merrill Contact Center . Your responsibilities include delivering point of call servicing and resolution ... Life Services Financial Services Representative - Hunt Valley, MD Hunt Valley, Maryland...Providing a world class client experience through point of call account servicing and resolution * Working in a… more
- CenterWell (Washington, DC)
- …both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High speed hardwired internet and ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting… more
- American Pest (Fulton, MD)
- …based on how well it treats its customers so this fast-paced, high-volume, inbound call center is an incredibly important component of the continued success of ... are currently seeking a friendly, helpful, detail-focused Customer Service Representative to join our team. A business will live...American Pest. That call center needs to be staffed with… more
- Bank of America (Hunt Valley, MD)
- …FSR I, you will work in a phone-based environment from a Merrill Contact Center . Your responsibilities include delivering point of call servicing and resolution ... Consumer Investments - Financial Services Representative Hunt Valley, Maryland **Job Description:** At Bank...*Providing a world class client experience through point of call account servicing and resolution *Working in a well-compensated,… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and written communication ... Our Team** The Department of Labor (DOL) National Contact Center (NCC) directly supports all DOL's strategic goals by...communication methods. **What is the position?** The Customer Service Representative (CSR) plays a significant role on a fully… more
- Robert Half Office Team (Fairfax, VA)
- …This role involves a variety of tasks centered around customer service and data entry. Call Center experience is a plus. This Customer Service Representative ... Description We are seeking a Customer Service Representative for our location in Fairfax, Virginia. You...- Must have prior customer service /office skills. - Call center experience is a plus. -… more
- TEKsystems (Gaithersburg, MD)
- …re-sets, website navigation, assist with registration issues, etc. Skills Customer service, Call center , Microsoft Outlook, Customer support, inbound call , ... Service desk, Password reset, help desk, upselling, crm software, insurance benefits, call center , customer care Additional Skills & Qualifications call… more
- TruGreen (Gaithersburg, MD)
- …Associate's degree preferred. + 2-3 years of customer service experience required + Call center or related experience strongly preferred **Knowledge, Skills, and ... provides feedback and/or training as needed. + Monitors staffing coverage and call availability to ensure schedule adherence and customer responsiveness. + Reviews… more
- DealerOn, Inc. (Rockville, MD)
- …member of a team Preferred Education and Experience: + Previous experience in outbound call center , inside sales experience, or related sales experience + Strong ... Job Description: The Inside Sales Representative will play a fundamental role in achieving...potential clients + Answering potential client questions and follow-up call questions + Working with sales team when closing… more
- Evolent (Washington, DC)
- …trainers who have experience working within the Evolent Customer Service Operations (CSO) call center . Training Hours are 8:00am - 4:30pm CT Monday-Friday (for ... via bilingual assessment upon offer acceptance) is a plus. * At least 1 year call center experience is required. * Ability to handle a heavy call volume of… more
- Bausch + Lomb (Washington, DC)
- …We are seeking a motivated and experienced **Ocular Specialty Field Sales Representative ** (OSR) to join our dynamic regional sales team. Reporting to the ... updates + Use and refine clinical selling techniques that will enable the representative to bring value and influence customer thinking about the ways they can… more
- Sharecare (Washington, DC)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more