- FranklinCovey (Washington, DC)
- …that they are leveraging our tools to achieve maximum success. This role combines customer service , technical support , and account management, ensuring ... or greater + 3+ years of experience in a customer success, technical support , or...+ Client-centric approach with a passion for delivering exceptional service and support . + Experience facilitating training… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- … desk agents, serves as a technical escalate point of contact, and provides customer support , service and technical support through analysis ... for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, experience... service delivery demands. The Technical service desk supervisor will create tickets, support … more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and problem ... for our customers. The ideal candidate possesses outstanding customer service , technical aptitude, and... Service Desk analyst is responsible for resolving support requests as well as meeting customer … more
- TEKsystems (Washington, DC)
- …to 50lbs Skills Desktop, Windows 10, Support , Troubleshooting, Active directory, Windows, Customer service , Hardware, Technical support , Office 365, ... detail. . Strong communication and interpersonal skills with a customer -first mindset. . Ability to work independently and manage...O365, Service desk, Help desk support , Deployment, Ticketing system Pay and Benefits The pay… more
- Leidos (Mclean, VA)
- …your resume with us today!** **In this role you will** provide technical support and customer service to the client organization's users of computer ... **Description** ** Technical Support Analyst** **Are you looking...systems engineering and/or application development in order to restore service and/or identify problems, + Maintaining a troubleshooting tracking… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service , Technical Support ,Troubleshooting **Certifications:** ... A HELP DESK TECHNICIAN III WILL MAKE AN IMPACT * Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software WHAT… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Required:** None **Job Family:** Help Desk **Skills:** Customer Satisfaction, Customer Service , Technical Support **Certifications:** CompTIA ... desk operations at the shift or small help desk level. Supervises non-exempt support staff. WHAT YOU'LL NEED TO SUCCEED: * Education: Bachelor of Arts/Bachelor of… more
- General Dynamics Information Technology (Washington, DC)
- …6C (T4) **Job Family:** Help Desk **Skills:** Customer Service ,Microsoft Office,Remote Desktops, Technical Support ,Troubleshooting **Experience:** 2 + ... Required:** Yes **Job Description:** **Job Summary:** Provides desktop and technical support to users on end user...ticketing system (preferably ServiceNOW) + Strong customer service and end user equipment support skills… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Technical Support ,Troubleshooting ... WILL MAKE AN IMPACT * Provides installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware. WHAT YOU'LL… more
- Confluent (Washington, DC)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Washington, DC)
- …+ Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- ManTech (Mclean, VA)
- …IT Support Officer (EITSO) as well. You will provide technical support and customer service to the organization's users of computer applications ... **ManTech** is seeking a motivated, career and customer -oriented **Location Support Center (LSC) Lead**...Center (LSC) Lead** to lead a team of IT support professionals responsible for incident response, deskside service… more
- Amazon (Arlington, VA)
- …and sizes gain the best value and service from AWS? AWS Enterprise Support , Technical Account Managers (TAM) support our customers' creative and ... role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '...role is not directly hands on keyboard within the customer 's environment for troubleshooting customer support… more
- Amazon (Arlington, VA)
- …- BA/BS degree required; Masters/MBA preferred - Have 8+ years of customer service & support and/or technical experience in the programmatic advertising ... effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Mitsubishi Chemical Group (Washington, DC)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
- Amazon (Arlington, VA)
- …events. The EC2 CCX team is searching for a passionate, driven, and talented technical program manager to plan customer capacity within our Amazon Dedicated ... Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides secure, resizable compute capacity in the...customer facing role includes driving key initiatives that support goals/KPIs that are measured and reported to executive… more
- Fujifilm (Washington, DC)
- **Overview** **Job Title:** **Specialist II, National Technical Support - MRI** **Job purpose** This position is intended to provide technical assistance, ... all HCUS MRI products. This is the second-level national technical support engineer position in the company....planning documentation, and Installations procedures and processes. + Diagnose service issues remotely by working with customer … more
- Amazon (Arlington, VA)
- …Data, and more gain the best value and service from AWS? At AWS Enterprise Support we're looking for a Technical Account Manager (TAM) to support our ... role, but rather an opportunity to be the principal technical advisor and 'voice of the customer '...role is not directly hands on keyboard within the customer 's environment for troubleshooting customer support… more
- Sutherland Global Services (Washington, DC)
- … the entire customer life cycle. We're Sutherland, and we currently seek technical support professionals to join the team supporting one of our clients, a ... practice advice to customers + Manage cases in our customer support tools to ensure issues are...Knowledge of Email systems and Networking experience in a technical support /help desk environment + Proven understanding… more
- Amazon (Arlington, VA)
- …ensure an exceptional customer experience. This role is an opportunity to support US Government missions while helping AWS to innovate on behalf of public sector ... - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to...industry. As a member of the UC organization, you'll support the development and management of Compute, Database, Storage,… more