- GovCIO (Fairfax, VA)
- **Overview** GovCIO is hiring for a Customer Support Professional ( IT Specialist) with an active Secret clearance to provide outstanding desk-side ... warranties, and related documentation. **Qualifications** + High School with 3 - 6 years IT customer support (or commensurate experience) + Secret clearance… more
- GovCIO (Arlington, VA)
- **Overview** GovCIO is hiring for a Journeyman Customer Support Professional ( IT Specialist) with an active Secret clearance to provide outstanding ... workstations and associated equipment. **Qualifications** + High School with 0 - 3 years IT customer support (or commensurate experience) + Secret clearance… more
- IT Concepts (Vienna, VA)
- …join our team. IT Concepts, Inc. (ITC) is seeking a proactive, self-motivated IT Support Specialist who will provide essential technical support to our ... Founded in 2003, IT Concepts' core values - customer -centricity,...long-term goals. Responsibilities + Respond to user requests for IT support via ticketing system, phone, email,… more
- General Dynamics Information Technology (Rosslyn, VA)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** The IT Infrastructure Support Manager will deliver the support for the ... components of overseas and domestic refugee case processing, Information Technology ( IT ) infrastructure and network support , the maintenance and enhancement… more
- General Dynamics Information Technology (Washington, DC)
- … CONSULTANT WILL MAKE AN IMPACT** + Provide proactive, on-site Engineering and Consulting support for customer issues with IT hardware, software, and systems ... **Experience:** 5 + years of related experience **Job Description:** ** IT Support Consultant, US Senate** Job Description...**Experience** : at least five (5) years of direct customer support experience providing end-user support… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …3 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** IT Support Specialist** Transform technology into opportunity as an ** ... IT Support Specialist** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront… more
- Amazon (Arlington, VA)
- …service requests for Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Engineer will be customer focused and motivated ... day. We treat Amazon employees as our customers and provide timely, accurate, and professional assistance. Amazon's IT Services Support is the first point… more
- Amazon (Arlington, VA)
- …service requests for Amazon Corporate and its subsidiary employees worldwide. The successful IT Support Engineer will be customer focused and motivated ... employees as our customers and provide timely, accurate, and professional assistance. Amazon's IT Services Support...a fluctuating case count of trouble tickets, ensuring the customer is always updated on next steps through resolution.… more
- Virtual Service Operations (Sterling, VA)
- …the site. A successful IT Support Technician provides excellent technical support with a cheerful and professional attitude. In this role you will be ... IT Support Technician in Sterling, Virginia...Support duties needed to maintain Workstation operations and customer satisfaction may be assigned Qualifications: + Previous working… more
- CoStar Realty Information, Inc. (Washington, DC)
- IT Support Technical Team Lead Job Description ** IT Support Team Lead** **Overview** CoStar Group (NASDAQ: CSGP) is a leading global provider of ... in real estate. We are looking for an experienced IT Support Technical Team Lead to join...and certification requirements, problem management and resolution processes and customer satisfaction via SLA and employee management. Great … more
- Amazon (Alexandria, VA)
- …infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and ... networking, and related problems. If you like to use IT principles like computer architecture and the OSI model...environment * Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).… more
- Cayuse Holdings (Laurel, MD)
- …Communication:** Communicate customer satisfaction issues to the Division Manager of IT Customer Support Operations and address concerns proactively. + ... or equivalent work experience in a relative field + ** IT Support Subject Matter Expertise:** Experience in...** IT Certifications** : CompTIA+, ITIL, Microsoft Certified IT Professional [MCITP], Microsoft Certified Solutions Expert… more
- General Dynamics Information Technology (Falls Church, VA)
- …differentiator. We are seeking a IT Operations Specialist to provide timely and professional Tier II support to users. To be successful in this position you ... exhibiting expertise, courtesy, timeliness, and professionalism. This is an IT Service Management contract in support of...demonstrate excellent communication skills, both verbal and written to support incoming customer support calls… more
- Cardinal Health (Washington, DC)
- …(internal and practice IT staff as applicable), providing guidance, support , and professional development recruits, develops, and supervises technical staff. ... and anticipating future needs, identifying, and defining broad solutions to support IT Infrastructure, commercial/clinical applications and data assets within… more
- CACI International (Bethesda, MD)
- …and working with all kinds of hardware and software * Learn and develop your professional communication and customer support skills * Take ownership of the ... your development/code maintenance. What You'll Get to Do: * Support the IT team by responding to...adaptable to varying management styles and work environments, including customer facing and virtual. You have a willingness to… more
- IHG (Washington, DC)
- …the department. The Manager IT Services provides direction and management to the customer support team by developing processes to allow the team to exercise ... for guests and locals alike. **About the Manager of IT Services position** The Manager IT Services...key supplier partners who are responsible for providing excellent customer support , troubleshooting and complex issue resolution… more
- SAIC (Reston, VA)
- …Lead to plan, direct, and manage software development projects and project personnel to support the customer 's mission. You will be directly responsible and ... and communicating project timelines for a full spectrum of important IT -focused, enterprise-wide lifecycle support . This includes DevOps, applied technology… more
- CACI International (Fort Belvoir, VA)
- …technology solutions that directly support the Department of the Army. As an IT Manager, you will play a key role in advancing Army IT modernization, ... IT Manager Job Category: Information Technology Time Type:...technical or related field. . Minimum 10 years of professional management experience. . Proven experience working with government… more
- US Army Corps of Engineers (Washington, DC)
- …of own team to organize planning sessions that elicit ideas for improving customer service and support . (3) Oral Communication - Expresses information (for ... Summary About the Position: This is a permanent Supervisory Information Technology ( IT ) Specialist (Policy and Planning) position with Headquarters, US Army Corps of… more
- General Dynamics Information Technology (Falls Church, VA)
- …your expertise to advance the mission and optimize our business strategy as a **Enterprise IT Vice President** at GDIT. Here, you'll support solving some of our ... **Public Trust/Other Required:** None **Job Family:** Executives **Skills:** Enterprise IT ,Information Technology Operations, IT Service Management (ITSM) **Experience:**… more