- CACI International (Washington, DC)
- End User Support Technician - Mid level Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee ... to 25% Type of Travel: Local * * * **The Opportunity:** CACI is seeking an End User Support Technician to join our team supporting Department of Homeland… more
- CACI International (Hanover, MD)
- End User Support Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... environment. + **Deliver1 exceptional customer service:** Build strong relationships with end -users and provide timely and effective support . **Qualifications:**… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Computer Systems, End User Support ,Information Technology (IT) ... Systems (DSMS)** support is searching for a ** User Support Specialist** to join their team... on weekends) + Ensures all problems reported by end users have been adequately documented and controls exist… more
- SAIC (Rockville, MD)
- …support to Executives and employees across the enterprise including White Glove Deskside End User Support , IT Asset Management (ITAM), Network Printer, ... **Description** **SAIC is hiring a Deskside Support Technician to support ...experience in lieu of a degree. + Experience providing end user support for multiple… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** **Job Summary:** Provides desktop and technical support to users on end user hardware. Troubleshoots ... Experience using ticketing system (preferably ServiceNOW) + Strong customer service and end user equipment support skills + Strong written and oral… more
- CACI International (Fort Belvoir, VA)
- EUD Desktop Support Technician Job Category: Engineering and...will be working with a team of professionals providing end user support relative to ... 10% Type of Travel: Local * * * Deskside Support Technician - (Tier 2), you will...productivity and provide resolution to IT issues that the end -users may have with existing desktops, laptops, software installations… more
- GovCIO (Camp Springs, MD)
- …conferencing units. + Support pre/post application releases + Gather analyze, and report end - user support trends + Other duties as assigned \#NEON #JP ... **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite Apple and wireless support...end of life devices. + Work with Apple support . + Provide on-call support by identifying,… more
- Leidos (Camp Springs, MD)
- …numerous remote sites. The IT enterprise includes all typical services - end user workstations, mobile devices, email, applications, servers, storage, ... sector has a career opportunity for a **_Senior Desktop Support Technician_** to support the Cyber ...like home base capacity. + Properly troubleshoot and resolve user computer issues including hardware and software-related concerns. +… more
- Arena Technical Resources, LLC (Washington, DC)
- …and later, Microsoft Office365 / 2021) -Proven experience in troubleshooting andrepairing end user devices and appliances(eg, PCs, Laptops, Printers) -Experience ... a wide range of Firmtechnology solutions, including but notlimited to end - user technology appliances(eg, laptops and peripherals) along with theapplications… more
- SAIC (Washington, DC)
- …Transportation Headquarters' Building. SAIC is looking for an Executive / VIP Desktop Support Technician to provide day-to-day process and technical support ... issues will be escalated to a higher level of support . As needed, the team member will also recommend...a fast-paced environment + ServiceNow Asset and Incident Module ( user -based knowledge) + Bomgar + MAC Troubleshooting + Outage… more
- Epsilon, Inc (Arlington, VA)
- …the imaging and deployment of devices, ensuring proper configuration and readiness for end - user use. + Develop and maintain comprehensive deskside support ... **Deskside Technician Manager** **Who is Epsilon:** Epsilon is an...be responsible for providing expert-level technical guidance and hands-on support within a large enterprise environment. This role focuses… more
- TEKsystems (Washington, DC)
- …Refresh (No imaging) - Not looking for imaging techs. Resources must have experience backing up end user data via OneDrive and installing end user ... day * Weekly expectation: 25 machines per week Windows 10 PC Refresh Technician Must have documented experience performing PC Refresh activities. Customer expects 25… more
- General Dynamics Information Technology (Arlington, VA)
- …Escalate tickets as needed. + Ensure all tickets worked include the problem, the solution, the end user , initiation and completion time, and end user ... communications. You will need to explain technical intricacies to end users in a way that is easily understood....resolution shall be in sufficient detail to allow another support technician , not familiar with the problem,… more
- Insight Global (Derwood, MD)
- …https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Must Have: -Experience providing end user support -Experience troubleshooting ... Job Description Day to Day: An Employer is looking to hire a Desktop Technician in Rockville, MD. This individual will be responsible for the following: -Supporting… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …tickets in the designated ticket tracking system, provide an intimal acknowledgement to the end user validating receipt of the ticket + Assist users with account ... Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Help Desk Support ,Remote Support ,Technical Support ,Troubleshooting **Experience:** 7 +… more
- General Dynamics Information Technology (Elkridge, MD)
- …Family:** Help Desk **Skills:** Computer Systems,Information Technology (IT) Systems Support ,Systems Support **Certifications:** CompTIA Security + certified ... Yes **Job Description:** **Overview:** Transform technology into opportunity as a Helpdesk Technician with GDIT. A career in enterprise IT means connecting and… more
- GovCIO (Camp Springs, MD)
- …conferencing units. + Support pre/post application releases + Gather analyze, and report end - user support trends + Other duties as assigned \#NSS \#NEON ... **Overview** GovCIO is currently hiring for an IT Service Technician to provide onsite support for our...support services for telework/home users. + Helps ensure user applications work over VPN and/or Citrix. + Manage… more
- General Dynamics Information Technology (Springfield, VA)
- …+ Installs, configures, and upgrades computer hardware and software. + Provides end - user software troubleshooting and support . + Coordinates development ... into opportunity. And our work depends on a **Systems Technician ** joining our team to support **our...role/function on the program, you will be granted privileged user access. Privileged Users are subject to greater scrutiny… more
- Excentium (Falls Church, VA)
- …problem resolution using remote communication or through telephone contact with the client or end user . + Addresses and resolves incidents and requests; logs all ... Help Desk Technician Summary Title:Help Desk Technician ID:471...VA Responsibilities: + The Help Desk Specialists will provide support for incident resolution and requests reported to the… more
- Leidos (Alexandria, VA)
- …The Installation Technician will lead the team that is dependable for end user technology refresh installation support of existing hardware, software, ... **Description** Leidos is seeking an Installation Technician to partner on a large enterprise IT...**Primary Tasks:** + Responsible for installation, configuration, decommission and support of the customer's end user… more