- Fairfax County Sheriff's Office (Fairfax, VA)
- Help Desk and Asset Lead (Business Analyst III) Print (https://www.governmentjobs.com/careers/fairfaxcounty/jobs/newprint/4762587) Apply Help ... + Benefits + Questions Job Announcement This position will lead the charge in managing and securing the agency's...the EHR and other IT systems. You will also help oversee security training compliance, monitor system access, and… more
- ManTech (Glen Burnie, MD)
- …questions, and use + Experience providing training and guidance to more junior help desk personnel + Proven experience providing first level problem resolution ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Lead Service Desk Support Specialist - Tier...tickets were assigned + Trained and certified in automated help desk management systems **Preferred Qualifications:** +… more
- SAIC (Washington, DC)
- **Description** Responsible for providing desk side support to end users for complex issues regarding response and resolution. Escalation point for Junior and ... Mid-level desk side engineers. Ability to act independently in a...team of technicians including workload and performance. + The lead will be expected to manage schedules and coverage… more
- General Dynamics Information Technology (Washington, DC)
- …**Job Description:** Seize your opportunity to make a personal impact as the ** Help Desk Systems Administration Manager** supporting IT support services critical ... career. At GDIT, people are our differentiator. As the Help Desk Systems Administration Manager supporting the...Problem Management. + Demonstrating a strong understanding of IT Asset Management (ITAM) and its integration with ITSM. +… more
- SAIC (Washington, DC)
- …and general troubleshooting and problem resolution. + Escalation point for Junior and Mid-level desk side engineers. + Must be able to manager a team of technicians ... including workload and performance. + The lead will be expected to manage schedules and coverage...junior, mid, and senior level techs, provide expertise to help solve difficult problems + Manage schedules for team… more
- Chenega Corporation (Alexandria, VA)
- …approximately fifty sessions per month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help and troubleshooting ... delivers services, staff, and expertise to operate and maintain service desk functions that provides a ticketing system, operational support, and troubleshooting… more
- General Dynamics Information Technology (Fairfax, VA)
- …and platform services across the agency. Make an impact by providing services that help USPS OIG achieve mission success. **ABOUT THE USPS OIG OCIO CONTRACT:** GDIT ... Services Directorate consist of two teams: the Business and Finance Team and the Service Desk . + The Business and Finance Team serves as mission support for the CIO,… more
- General Dynamics Information Technology (Washington, DC)
- …years of related experience **Job Description:** GDIT supports operational security, client support/ help desk , data center operations, asset management, and ... see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling… more