- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Lead Service Desk Support Specialist - Tier 1** to join our ... in Glen Burnie, MD. You will provide tasks and services to operate a 24 x 7 Service Desk Operation. You will be the lead expert for a Tier 1 support team who… more
- General Dynamics Information Technology (Arlington, VA)
- …GDIT, people are our differentiator. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II ... Help Desk **Skills:** Customer Service ,Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical...into opportunity. And our work depends on a Help Desk Specialist joining our team to support… more
- General Dynamics Information Technology (Arlington, VA)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** with GDIT. A career in enterprise IT means ... At GDIT, people are our differentiator. As a **Help Desk Specialist ,** you will help ensure today...life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW… more
- Cayuse Holdings (Reston, VA)
- …$90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/help- desk -support- service - specialist ... technical support center and shall assist the Federal Functional Lead in prioritizing tasks for the Service ...Functional Lead in prioritizing tasks for the Service Center Technicians that are working on task resolution.… more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... **Description** Responsible for providing desk side support to end users for complex...by junior and mid-level engineers. Updates status of queued service requests with the IT service management… more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 4 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... **Description** Responsible for providing desk side support to end users for complex...by junior and mid-level engineers. Updates status of queued service requests with the IT service management… more
- General Dynamics Information Technology (Bethesda, MD)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A ... improving how agencies operate. At GDIT, people are our differentiator. As a Customer Service Support Specialist you will help ensure today is safe and tomorrow… more
- Indigo IT, LLC (Washington, DC)
- Audio/Visual Specialist , Team Lead Washington, DC SUMMARY: Founded in 2001, Indigo IT is an award winning information technology consulting and services company. ... Desk staff providing technical expertise and effective customer service to ensure that AV presentation, multi-media presentation and media-playback equipment… more
- SAIC (Washington, DC)
- …+ Deskside support Engineer with a minimum of 7 years of experience providing desk side support, acting as IT Support Specialist specializing in troubleshooting ... problem resolution. + Escalation point for Junior and Mid-level desk side engineers. + Must be able to manager...team of technicians including workload and performance. + The lead will be expected to manage schedules and coverage… more
- General Dynamics Information Technology (Falls Church, VA)
- …Help Desk **Skills:** Communication,Help Desk Administration,Help Desk Operations,IT Service Desk ,Teamwork **Certifications:** CompTIA Security+ ... are our differentiator. We are seeking a IT Operations Specialist to provide timely and professional Tier II support...IT Service Management (ITSM) model. **HOW A SERVICE DESK AGENT WILL MAKE AN IMPACT:**… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... other legally protected characteristics. Click here to apply now (https://careers-sercous.icims.com/jobs/67480/mpt-task- lead -training- specialist /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834477830) **New to Serco?** Join our Talent… more
- Insight Global (Washington, DC)
- …devices and other peripherals. -Monitor the call queue from our internal ticketing system ( Service Desk ) and record, track and close service incidents ... global law firm is looking for an AV Support Specialist to join their team. The Audio-Visual Support ...Supervisor of Technology Support. This role is to be client- service driven and able to professionally communicate, engage, follow… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …Required:** None **Job Family:** Telecommunications **Skills:** Communication,Customer Service ,Help Desk Support,Troubleshooting **Certifications:** Security+, ... related experience **US Citizenship Required:** Yes **Job Description:** **IT Support Specialist ** Transform technology into opportunity as an **IT Support … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …in a fast-paced environment * Must be able to monitor and process Capabilities Service Desk tickets * Certification: 8570 is required Sec * Security Clearance ... experience **US Citizenship Required:** Yes **Job Description:** Unified Communications Specialist At GDIT, people are our differentiator. As a...use of Microsoft Office * Good communication and customer service skills * Be a team player and have… more
- Chenega Corporation (Fort Belvoir, VA)
- …Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support ... Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
- Office of the Assistant Secretary for Administration… (Washington, DC)
- Summary This position serves as Supervisory IT Specialist (Mobile Device Management) in the Office of the Chief Information Officer (OClO). The Office of the Chief ... Information Officer (OCIO) is a customer service organization dedicated to providing information technology (IT) solutions and leadership to advance DOL's mission.… more
- Wolters Kluwer (Washington, DC)
- …to technical RFPs preferred. + Experience with proposals for contract management or service desk software is a major plus. + Excellent writing, organizational, ... **Senior Contract Administration Specialist - Hybrid R0045467** **Job Description** **We are...the contract prior to forwarding to legal counsel. + Lead the preparation of comprehensive requests for proposals (RFPs)… more
- General Dynamics Information Technology (Washington, DC)
- …the Children would be valuable, as would experience as an IT Service Desk technician. **PREFERRED CERTIFICATIONS:** ICS 100,200,300,700 and 800 AH-Communications ... Department and support high-end Government officials + Train and coordinate with Foreign Service Nationals around the world + Deploy, at a moment's notice, anywhere… more
- NCR VOYIX (Annapolis, MD)
- …2nd shift (11pm-7am ET) PREFERRED QUALIFICATIONS: + Previous experience working on an IT Service Desk supporting 500+ customers + 5+ years of IT Experience ... world to your local favorite around the corner. Title: Senior Tech Specialist Location: MARYLAND, VIRTUAL Position Summary: This position is responsible for… more
- Defense Information Systems Agency (Washington, DC)
- …(WHCA) at Joint Base Anacostia-Bolling, District of Columbia. This is an Excepted Service position and does not confer eligibility to be converted to the Competitive ... Service . If you are a current Federal Career/Career-Conditional employee,...ensure effective configuration management within WHCA guidelines and policies. Lead efforts to resolve difficult customer support requests, such… more