- Parsons Corporation (Reston, VA)
- …challenges in the space domain? We need your help. Our Team is looking for a ** Service Desk Technician ** . In this role you will maintain Information ... System Administrator will be the first line of defense in resolving Service Desk issues and providing support for hardware complications. Install, update and… more
- General Dynamics Information Technology (Washington, DC)
- …DESK ANALYST WILL MAKE AN IMPACT: * Providing program support as a Tier 2 Service Desk Technician . Delivering excellent customer service and quick ... related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III We are GDIT. We...Top Secret\DOE Q * Location: On Customer Site, This service desk is 24/7/365, shift work may… more
- General Dynamics Information Technology (Washington, DC)
- …are willing to work one of these weekly shifts** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class ... of the federal government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst, you are the foundation of our overall… more
- Excentium (Falls Church, VA)
- … ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small business ... Help Desk Technician Summary Title:Help Desk...Help Desk Technician Summary Title:Help Desk Technician...support for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- NuAxis Innovations (Vienna, VA)
- …** for a Part-Time position. **Job Summary:** The Help Desk Support Technician provides front-line Service Desk functions and activities. Acting as ... **Help Desk Support Technician Intern** Location **Vienna,...associate degree preferred **Experience:** 1-2 years of experience in service desk environment. **Knowledge Requirements:** + Understanding… more
- General Dynamics Information Technology (Washington, DC)
- …2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician - DAY SHIFT Transform technology into opportunity as a ... + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support,Troubleshooting **Certifications:** Security+,...Help Desk Technician III with GDIT. A career… more
- Distributed Solutions Inc. (Reston, VA)
- …national origin, sexual orientation, gender identity, disability, or protected veteran status. Keyword: Help Desk Technician From: Distributed Solutions Inc. ... Job Descriptions: Distributed Solutions, Inc. (DSI) is seeking Help Desk Technicians. DSI is a growing small business dedicated to providing superior automation… more
- Gama-1 Technologies (Silver Spring, MD)
- …without notice. Basic Qualifications + 2 years of experience working in an IT Service Desk environment + Extensive support of MS Windows-based OS, including ... to manage and track incidents) + Basic knowledge of ITIL, Service Desk metrics/SLAs, and mobile device support Work authorization/security clearance requirements… more
- Leidos (Washington, DC)
- **Description** Leidos has an opening for a ** Service Desk Manager** . This opening is for an IT Services program supporting a federal client in the Healthcare ... to the customer's information. We are seeking a dynamic Service Desk Manager to join our IT...contract SLA reporting. + Generate and evaluate ticket queue/individual technician metric reports from ZenDesk. Perform analysis and enhancement… more
- General Dynamics Information Technology (Arlington, VA)
- …**Job Family:** Help Desk **Skills:** Customer Service ,Help Desk Operations,IT Service Desk ,IT Troubleshooting,Technical Support **Certifications:** ... people are our differentiator. We are seeking a customer service centered Service Desk Specialist...shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to… more
- American Bankers Association (Washington, DC)
- …Culture Award_ and _2024 Great Place to Work_ designation _!_ **Job Description:** ABA's Engineer, Service Desk is an IT Engineering role in support of the ... Service Desk that helps ensure proper computer...resolution. + Escalate incidents with accurate documentation to suitable technician , when required. + Create and maintain knowledge documents.… more
- Leidos (Odenton, MD)
- **Description** + 1901 Group at Leidos currently has a need for a Help Desk Technician responsible for deskside and remote end user customer support for a DOD ... escalate to the appropriate work group, when necessary. The technician will be responsible for documenting all work in...messages, and in person + Able to adapt to service desk capability, handling calls and contacts… more
- General Dynamics Information Technology (Bethesda, MD)
- …patience + **Position hours: M-F, staggered start times** + **Day-to-day Help Desk Technician - responsibilities** + Provide, polite, professional, responsive ... Yes **Job Description:** Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. A career in enterprise IT… more
- Cayuse Holdings (Reston, VA)
- …on minimizing risk through the delivery of quality outcomes. **Responsibilities** + The Service Center Technician handles the most complex IT technical support ... Service Center Technicians in direction of providing the utmost support. + The Service Center Technician IV shall manage and document customer support issues,… more
- HTC Global Services Inc (Bethesda, MD)
- …a variety of other perks. Job Description: We are seeking a temporary Help Desk Technician to offer technical support and assistance related to computer systems, ... over the phone and in person. Additionally, the help desk technician will respond to customer inquiries...monitors, docking stations, laptops, and printers as directed by service request tickets, ensuring accurate asset tracking. + Assist… more
- Global Resource Solutions (Washington, DC)
- …motivated, detail orientated, and talented individual for the position of Help Desk Specialist II. Job Description: Summary: The Help Desk Specialist ... position and certification requirements outlined in DoD Directives 8570.01-Mfor Information Assurance Technician Level 2 within 6 months of the date of hire.… more
- NANA Regional Corporation (Arlington, VA)
- Suvi is looking for a Technician (Field Service Representative) to support our government client in Arlington, VA. To join our team of outstanding professionals, ... apply today! **Responsibilities** Provides training and desk -side support to assist our government client in achieving a high level of proficiency in utilizing… more
- Epsilon, Inc (Alexandria, VA)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident ... **Account Management Technician I** **Who is Epsilon:** Epsilon is an...monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point… more
- SAIC (Fort Meade, MD)
- …Air Force and Combatant Commands Business Group of SAIC is seeking a Field Service Technician to support a transformational infrastructure program for DCSA. SAIC ... devices, and network interface devices. - In coordination with desk side support and service desk...**Qualifications** **Required Qualifications:** It is required that the Field Service Technician have the following qualifications: +… more
- Chenega Corporation (Alexandria, VA)
- …** Technician ** delivers services, staff, and expertise to operate and maintain service desk functions that provides a ticketing system, operational support, ... **Req ID:** 34097 **Summary** **Desktop Support Technician ** **Ft Belvoir, VA** Are you ready to...Tier III technicians. **Responsibilities** + Maintain and update the service desk ticketing system where each request… more