- MSys Inc. (Richmond, VA)
- Job summary: Title: Help Desk Support -Onsite Location: Richmond,...Power BI skills are a plus. Required Skills + Help desk experience in an IT ... interview Description: + Virginia State Police is seeking a support analyst to assist agency personnel in their interaction...Assist with escalating highly impactful tickets with the VITA help desk . Typically, tickets will be related… more
- Robert Half Technology (Richmond, VA)
- Description We are in the process of recruiting a Help Desk Analyst I in the insurance industry. This role is based in Richmond, Virginia, 23235, United States ... offers a contract to permanent employment opportunity. As a Help Desk Analyst I, you'll be a...At least 2 years of relevant experience in an IT support role, preferably within the insurance… more
- Estes Express Lines (Richmond, VA)
- …such duties and tasks. **Qualifications:** + Minimum of 1 year of technical experience in a help desk environment + Must have a minimum of 1 year of PC ... **Job Summary:** The Service Desk Technician I is responsible for receiving and...the first contact before escalating to a higher tier support group. All interactions will be clearly documented in… more
- Rocket Software (Richmond, VA)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Deal Desk Specialist position supports the sales teams throughout the sales cycle and ... in maintaining corporate governance for sales transactions. The role is designed to help sales maximize revenues and gain approvals on sales transactions in the most… more
- Travelers Insurance Company (Richmond, VA)
- …Our Ideal Candidate Have?** + Insurance Knowledge preferred. + Customer Service and/or Help Desk experience preferred. + Technical Knowledge: + Demonstrates a ... analytical skills, business and technical knowledge to provide operational and business support for computer systems to various internal and external customers via… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …+ High School Diploma or GED + 2-5years Personal Computer experience including customer support or Help Desk + 2-5years of customer service or ... issues, requests. As the entry point for customer, documents, notifies proper department/ desk , escalates as necessary, and tracks and follows up on all incidents.… more
- Red River (Richmond, VA)
- …and Certifications:** + Minimum 3 years of IT experience with IT administration and support experience with windows administration and management of ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...seek to make those around you successful. The Systems Support Engineer II is primarily responsible for working on… more
- Evolent (Richmond, VA)
- …or equivalent experience + 1 or more years of progressive experience within application support / IT operations organizations + 1 or more years of experience with ... Stay for the culture. **What You'll Be Doing:** The **Analyst, Application Support ** is a highly motivated person with excellent communication and interpersonal… more
- Concentrix (Richmond, VA)
- …and follow-through for all severities; for maintaining client relationship information and Support Desk run books (MOO) with contacts, processes, etc. The ... Job Title: Sr. Product Support Engineer, Cloud Systems Job Description We're Concentrix....Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the… more
- NTT America Solutions, Inc. (Richmond, VA)
- …a managed service is provided to all clients, ensuring that their IT infrastructure and systems remain operational. This is done through proactively managing, ... resolution without breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high level of complexity.… more
- SAIC (Richmond, VA)
- …The Cybersecurity Specialist performs a critical role ensuring the technology supporting IT support processes and workflows are working effectively, reliably, ... attention to detail and organizational skills + Excellent communications skills, help desk experience preferred. + ITIL certification preferred (Foundation… more
- H&R Block (Colonial Heights, VA)
- …in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also ... Joining us as an **Associate Team Leader** , you'll support a single retail office during tax season to...committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and… more
- Stellar Innovations (Richmond, VA)
- …Certification. + MUST be willing to acquire a DLA CE Certification - IA Role/Function: Help Desk Tier II & III. This certification can be achieved after starting ... Veteran-Owned Small Disadvantaged Business. SIS provides Professional Services & Information Technology Support and is fast emerging as an innovator with a record of… more
- Prime Therapeutics (Richmond, VA)
- Our work matters. We help people get the medicine they need to feel better and live well. We do not lose sight of that. It fuels our passion and drives every ... to requests for information and proposals, develop/revise/maintain departmental SOPs, Desk Top Procedures, and Licensing source documentation; manage the licensing… more