- Deloitte (Colorado Springs, CO)
- …help requests from end users. + Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions ... service, and time and project management skills + Familiarity with common ticketing systems and service desk software for efficient incident tracking and… more
- SHINE Systems & Technologies (Colorado Springs, CO)
- …desk -side training to analysts. Train analysts/operators in a classroom setting. Staff the Help Desk : respond to user requests and work with the engineering ... join our team. As a Field Service Representative (FSR) Analyst , you will be on the front lines assisting...with team members in our offices. Lastly, you will help facilitate collaboration across a global enterprise while ensuring… more