- Aequor (New York, NY)
- …Description: Repost of req 32408 - Please do not resubmit previously actioned candidates CX Communications and Training Manager We are seeking a highly skilled ... towards an improved and consistent user experience while ensuring operational excellence. The CX Communications and Training Manager will collaborate with the … more
- Novo Nordisk Inc. (Plainsboro, NJ)
- …the team's success and professional development in alignment with organizational and CX goals Project Management: Manages digital content platforms (like AEM), ... customer experience goals. Responsibilities include managing digital content platforms, overseeing project timelines, and ensuring projects are delivered on time and… more
- CVS Health (New York, NY)
- …in a supportive, collaborative and agile environment. **Position Summary** The Manager of Retail Customer Experience will have primary responsibility for the ... Insights. The role supports Customer Experience Measurement with the regular project management elements of these programs. This includes communication management,… more
- Amazon (Edison, NJ)
- …of MSP's existing and next generation product portfolio. In this role, the MSP CX D&R TIPM manages all aspects of project management including deliverables, ... Org. In the position of Sr Technical Infrastructure Program Manager , Deploy & Ramp Up, you will take a...champion resources while constantly managing competing priorities. The MSP CX D&R TIPM is adept at developing new work… more
- Amazon (New York, NY)
- …visible role, and key member of the Mechatronics and Sustainable Packaging, Customer Experience (MSP CX ) organization. As a Sr. Manager , TPM, you will be the MSP ... as a thought leader and business partner for MSP CX . This leader will work closely across multiple leadership...and manage a x-technologies roadmap and reports to communicate project status, drive and elevate decision making and help… more
- Synchrony (New York, NY)
- Job Description: **Role Summary/Purpose:** As the VP, Product Manager for the Pay My Bill (PMB) release train, you will be responsible for helping drive & achieve ... levels will be integral to this role. The Product Manager will bring the vision to life by prioritizing...within an ART (Agile Release Train), agile teams, UX, CX and various internal business leaders while managing the… more
- Meta (New York, NY)
- …Program Managers are a team of strategic design leaders who work closely with CX , Marketing and Product to plan and manage brand foundation initiatives such as ... counterparts to deliver high quality systems. **Required Skills:** Program Manager Responsibilities: 1. Understand and influence brand marketing creative plans.… more
- Amazon (New York, NY)
- …Customer Experience team is seeking a highly skilled Senior Technical Program Manager who will own the full program responsibilities for our business team's ... into production across multiple technical teams. * Create and track roadmap project milestones, risks and dependencies, and to describe, own and prioritize all… more
- Amazon (New York, NY)
- …be scaled to production and adopted by owning stakeholder teams. This Senior Product Manager (PM) role in CCP will drive critical new products and capabilities to ... Consumables' cost to serve. Specific projects may include reducing the financial and CX impact of liquidated inventory and customer returns. This role will work… more
- Amazon (New York, NY)
- Description We are hiring for a Principal Product Manager (Technical) to drive the evolution of products which provide Amazon business teams and selling partners ... businesses. To succeed in this role you must be an experienced Principal Product Manager - Technical, who is a passionate advocate for customers. You should have a… more
- Amazon (New York, NY)
- Description As a Senior Manager in Process Improvement, you will play an instrumental role in guiding stakeholders across a range of central functions, from ... ensure every decision taken balances network health, speed and CX . The team also collaborates with internal teams as...results to senior leadership - Experience in program or project management - Experience in managing external stakeholders -… more
- Boll & Branch (New York, NY)
- Boll & Branch is seeking a Consumer Insights Manager to join its Consumer Strategy & Insights team. You will be responsible for understanding the customer journey on ... and maintain strong independent relationships with key internal stakeholders (E-Comm, CX /Loyalty and Product team leads) to ensure effective communication and… more
- SAP (New York, NY)
- …early in their careers.** **Who youll become** The Specialist Customer Success Manager (S-CSM) works directly with customers to guide them through their business ... intelligent technologies and AI, and cloud solutions. Relevant consulting or project implementation experience in software solutions. SAP Customer Experience ( CX… more
- Meta (New York, NY)
- …of any business and strategy challenge. **Required Skills:** Business Affairs Manager Responsibilities: 1. Work across projects on Meta, Reality Labs, Facebook ... app, Instagram, Messenger and/or WhatsApp managing all CX work and involvement with external agencies. 2. Advise...team: Legal, Finance, Sourcing, Partnerships, Music and Privacy. 4. Project manage complex work streams. 5. Work with legal… more
- Amazon (New York, NY)
- …Care team (HPC) is looking for a talented, customer-obsessed Senior Category Merchant Manager (CMM) to help shape the future of our 3rd party marketplace. The ... and Wellness vision on the 3P side, and ensure CX parity. A day in the life A day...business plans for new opportunities and develop and execute project plans for the launch of new features, incorporating… more
- Amazon (New York, NY)
- …a grocery shopping destination for our customers? We are seeking a Principal Product Manager to lead the overall Search charter for Grocery & Stock-up missions on ... About the team You'll be part of the Grocery CX Product & Design leadership team. This team owns...directly with Engineers on product enhancements - Experience in project management methodologies, business analysis, or process improvement Amazon… more
- Amazon (New York, NY)
- …for a motivated, entrepreneurial, high-judgement and customer obsessed Principal Technical Product Manager to evolve the shopping experience on Amazon. In this role ... strategy. Key job responsibilities As a Principal Technical Product Manager , you will: * Propose and implement new projects...across pages within Amazon Stores * Set clear, measurable CX -quality metrics and goals in a data-driven way *… more
- Citigroup (New York, NY)
- …helping them identify how to leapfrog in the marketplace. + May act as a project manager for complex and cross-functional initiatives that are critical to ensure ... designs, and give decision makers confidence to move forward. + Works with CX and business teams to articulate and advocate for future-state experiences + Serves… more
- Synchrony (New York, NY)
- …team members to drive internal knowledge and external (partner) engagement of new Account Manager capabilities + Partner with the CX and UX teams to identify ... Release Train duties such as setting Epics, participating in ART ceremonies, project budget, NPI participation and various ART ceremonies + Partner with various… more
- M&T Bank (New York, NY)
- …concept development. Engage cross functional colleagues (ie, business partners, CX partners, operations, technology, compliance) to ensure business objective ... work, assess for and recommend course of action, if any, to team manager and business partners. Develop approach for scoping and planning activities for validated… more