- City of New York (New York, NY)
- …Program (HEAP), is recruiting for two (2) Community Associates, to function as Customer Service Monitors, who will throughout the City, perform the following: ... - Act as liaison between HRA units, city agencies, customers, and community organizations in order to resolve heat-related problems and process applications. - Research client inquiries and drafts correspondence accordingly. - Provide information and technical… more
- Robert Half Finance & Accounting (Woodbridge, NJ)
- …records. * Resolve customer inquiries promptly and professionally, providing excellent customer service . * Monitor customer accounts regularly, ... and resolving customer inquiries. The individual will also monitor customer accounts and take appropriate action. Responsibilities: * Efficiently process … more
- NBC Universal (New York, NY)
- …to ensure that the CX agents have the information they need to deliver high quality service . + Monitor customer communication daily to look for trends and to ... Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through… more
- Whole Foods Market (Red Bank, NJ)
- …working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the ... customer demand management, labor utilization, and execution of store processes (for Customer Service ). As the Supervisor, you support the Team Leader in… more
- Robert Half Office Team (Point Pleasant, NJ)
- …ON SITE- AWESOME OPPORTUNITY!! IMMEDIATE HIRES NEEDED We are in search of MULTIPLE Customer Service Representatives to join our team in the insurance industry ... based in Monmouth County, New Jersey. As a Customer Service Representative, you will be tasked...at the beginning of each call. * Maintain accurate customer records and monitor customer … more
- WestRock Company (South Plainfield, NJ)
- …related folding carton, labels, and inserts facility for the healthcare facility Customer Service Representative who will be responsible for the following: ... to customers and sales staff. * Prepare, enter, and monitor progress of customer orders for strategic...communications to customers. * Backs up other areas of Customer Service as needed. * Performs other… more
- Adecco US, Inc. (Edison, NJ)
- Adecco is assisting a client in **Edison, NJ** in their search for ** Customer Service Representatives** . As a Customer Service Representative, you will ... * Diagnose, assess, and resolve problems or issues * Monitor progress of delivery routes * Scan haul-away pods...experience preferably within a call center environment * Strong customer service skills and the ability to… more
- City of New York (New York, NY)
- …nyc.gov/dcwp or on its social media sites, Twitter, Facebook, Instagram and YouTube. Senior Customer Service Representative with strong customer service , ... and for conformity with established policy and procedures. - Monitor and provide coaching to other staff. - Perform...outs, and other tasks as assigned. - Provide high-volume customer service to licensing applicants in person… more
- Trinity Solar (Wall, NJ)
- Customer Service Representative Job Details Job Location Wall NJ Corporate Office - Wall, NJ Position Type Full Time Education Level High School or Equivalent ... as a top Solar Contractor by Solar World. The Customer Service Representative will be responsible for...positive working relationships with customers and colleagues. + Regularly monitor all active projects for accuracy of information and… more
- CSL Plasma (Edison, NJ)
- …**The Role** + Prepares the autopheresis machine for the pheresis process. + Monitor the donor and the pheresis process, responds to specific alarms or signals ... (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or… more
- C&S Wholesale Grocers, Inc. (Edison, NJ)
- **Position Overview** The Customer Experience Manager owns the business side of the relationship with Tier 2 and 3 customers in the region. The position builds ... working relationships with ; customer 's senior operational management...to solve chronic issues. **Job Description** **Job Description** + Monitor and manage contract renewals and pipeline for Tier… more
- B&H Photo (New York, NY)
- …options and update promotional materials. + Administrative Support for the Payboo Program: + Monitor and assist with customer service escalations by liaising ... Run, maintain, and analyze reports and systems to support and monitor program performance, customer service escalations, marketing metrics, etc. + Provide… more
- MTA (New York, NY)
- … Contact Center SALARY RANGE : $77,000 - $87,600 HAY POINTS : 417 DEPT/DIV : Customer Service SUPERVISOR : Manager, Customer Contact Center LOCATION : 525 ... their effective date of hire. SUMMARY : Supervise the customer service representatives in the Customer...ticketing, MNR Cares, Comments, Complaints, and group travel. + Monitor conversations and respond to comments on social posts… more
- Amazon (New York, NY)
- …C-level stakeholders to understand the value prop of the developer experience * Monitor customer health metrics and proactively identify risks or opportunities, ... and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws and Company… more
- CyrusOne (Somerset, NJ)
- …tapes **Minimum Requirements:** + Demonstrated desire to provide the highest levels of customer service + Cheerful and enthusiastic attitude + Strong verbal and ... of materials + Completes shipping and receiving reports + Monitor e-mail queue and log all e-mails within the...to work on call rotation **Experience/Skills:** + 0-1 years customer service experience in a technology company… more
- Ricoh Americas Corporation (New York, NY)
- …alerts as well as technical support and training with a focus toward customer service . Capable of device set-up and installation, preventative maintenance, and ... �. Possesses strong interpersonal and verbal communications skills. �. Possesses excellent customer service skills including ability to follow up to ensure… more
- City of New York (New York, NY)
- Job Description New York City Department of Transportation (DOT)'s hubs the Customer Service , Language Access, and Correspondence unit's (CSLACU). CSLACU is the ... central place for resolving customer service complaints and processing correspondence received...System (ARTS) and 311 for all incoming translation requests; Monitor each public service center (PSC) for… more
- M&T Bank (New York, NY)
- **Overview:** As a Lead Experience Strategist within the Customer Experience Organization, you will be part of a team of designers dedicated to solving the highest ... set standards for team based on product or program specifications. Direct, monitor , mentor less experienced team members and coordinate development and delivery… more
- CenterLight Health System (Ridgewood, NY)
- …critical care, nursing home experience, diagnostic & treatment clinic preferred. + Customer Service experience is required. + Managed long-term care insurance ... to anticipate and meet customer needs. + Suggests and implements customer -centered service improvements. + Encourages customers to engage with CenterLight… more
- TEKsystems (New York, NY)
- …Aside from this, the Help Desk Support Analyst will provide support and customer service to users (Doctors, nurses, medical technicians and corporate employees), ... a day to day basis, the successful candidate will monitor and answer the Service Desk phone,... Desk, Help Desk, Helpdesk Additional Skills & Qualifications: Customer service , Strong work ethic and ability… more