- S&P Global (New York, NY)
- **About the Role:** **The** **Role:** ITSM Associate **The Team:** ITSM team is a global team that provides coordination across the suite of Osttra products ... capital markets **What's in it for you:** Osttra is seeking an ITSM Associate to join the Osttra Technology Operation(TOC) Team. The role encompasses managing… more
- City of New York (New York, NY)
- …Help Desk Supervisor with a strong background in IT Service Management ( ITSM ), enterprise/asset management, and proficiency in utilizing ServiceNow. In this role, ... escalation point for the help desk team. 6. Continuously assess and improve ITSM processes, with specific attention to incident and asset management, to align with… more
- Wolters Kluwer (New York, NY)
- …time to market for products and applications. We're looking for an Associate Director, IT Operations (Health Infrastructure Portfolio Management) within our Global ... to manage the applications operations processes and environments. The Associate Director, IT Operations (GBS Infrastructure Portfolio Management) is accountable… more
- City of New York (New York, NY)
- …IT Service Management Framework: - Develop, implement, and maintain the overall ITSM framework within the organization. - Define ITSM policies, processes, ... based on industry best practices and organizational requirements. - Ensure that ITSM practices comply with relevant standards and regulations. - o Drive the… more
- City of New York (New York, NY)
- …of Incidents, Changes, Problems and Requests to support the BMC Helix/Remedy ITSM applications ver 20.02 on-prem and on-cloud versions; create, implement, and ... performing work in the voice and/or data telecommunications field; or 2. An associate degree from an accredited college including or supplemented by 12 credits in… more
- HSS (New York, NY)
- …to elevate the skills of the Desktop team. Candidate should have an associate degree or comparable work experience equivalent. 2-5 years' experience preferred. Job ... Incident Management System ie Service Now, Remedy, Cherwell, Ivanti Neurons for ITSM + 3-5 years' experience with MDM enrollment/troubleshooting + Familiar with… more
- Compass Group, North America (Rahway, NJ)
- …necessary. + Assists Tier 2 with hardware swaps as needed (CHD/projectors). + Manages ITSM and daily email and phone requests. + Handles issues as they arise through ... Plan + Paid Time Off + Holiday Time Off (varies by site/state) + Associate Shopping Program + Health and Wellness Programs + Discount Marketplace + Identity Theft… more