- HSBC (New York, NY)
- **Description** Trade Floor Voice Subject Matter Expert Our purpose - Opening up a world of opportunity - explains why we exist. Here at HSBC we use our unique ... and the planet we all share. The Trade Floor Voice Subject Matter Expert will be responsible for working...skills in our ever advancing landscape + Ability to lead issues, and outages at a very high level,… more
- Amazon (New York, NY)
- …If so, the AB Third Party (AB3P) team is seeking an exceptional B2B Go-to-Market Lead to build and implement GTM strategies to drive adoption and increase depth of ... Sellers. Your objective will be to define the right customer experience, solve complex and ambiguous problems, and drive...and other teams. This role requires an analytical GTM lead with a granular understanding of how to align… more
- US Bank (New York, NY)
- …of an audit coverage strategy for AI, including Generative AI, as well as lead audits focused on AI to assess the Company's governance, risk management framework and ... Banking, Online Banking, Open Banking (Application Programming Interface (API)), and Voice Assistant. The audits conducted by the candidate support execution of… more
- Amazon (New York, NY)
- …responsive, convenient and personalized human-centric design and expression. We serve as the trusted voice of the AWS customer and operate with a commitment to ... Description The AWS Marketing Customer Experience team is seeking an experienced and... Experience team is seeking an experienced and detail-oriented Program Manager to support the execution of our Integrated… more
- Amazon (Edison, NJ)
- …organization, we have the unique role and privilege to work backwards from our customer needs and represent their voice through the entire products' lifecycle ... Experience Org. In the position of Sr Technical Infrastructure Program Manager, Deploy & Ramp Up, you will take...ability to build relationships and capture and synthesize the voice of the customer . Come help us… more
- Amazon (New York, NY)
- …is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer Success Manager drives business growth for some of the ... and services, and delivering a positive experience with our program . The key responsibilities of a Senior Customer...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Safran (Wall Township, NJ)
- …with the customer ; - Communicate the voice of the customer within the organization **Complementary Description** 4. Lead the Integrated Program ... by company management and contractual commitments made to the customer . As such, the Program Manager is...program team; - manages all aspects of the program , including performance, cost, quality and lead -time… more
- American Express (New York, NY)
- **Description** **You Lead the Way. We've Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...feels like they belong. Join Team Amex and let's lead the way together. As part of our diverse… more
- American Express (New York, NY)
- …the evolution of capabilities to inform small business roadmap. Additionally, you will lead the program management office responsible for road map and strategic ... **Description** **You Lead the Way. We've Got Your Back.** With...and powerful backing promise to provide the world's best customer experience every day. And we'll do it with… more
- Synchrony (New York, NY)
- …do. As a critical member of the Product organization, the VP, Customer Acquisitions, is responsible for facilitating growth of Synchrony's acquisition channels ... areas of opportunity and identifying new acquisitions solutions. The VP, Customer Acquisitions, will work closely with internal marketing teams to understand… more
- Amazon (New York, NY)
- …roadblocks, and constraints applying acceleration frameworks effectively. * You will serve as the customer 's cloud journey coach and be the voice of the ... with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience - 2+ years… more
- American Express (New York, NY)
- **Description** **You Lead the Way. We've Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...feels like they belong. Join Team Amex and let's lead the way together. As part of our diverse… more
- American Express (New York, NY)
- **Description** **You Lead the Way. We've Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...feels like they belong. Join Team Amex and let's lead the way together. As part of our diverse… more
- American Express (New York, NY)
- **Description** **You Lead the Way. We've Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...feels like they belong. Join Team Amex and let's lead the way together. As part of our diverse… more
- J&J Family of Companies (New Brunswick, NJ)
- …* Interactive Voice Response (IVR) * Machine Translation * Integrated Customer Profile * Integrated Agent Desktop (Service Console) * Workforce Management * ... up into broad quarterly goals. Share insights and recommendations with the broader program team. * Understand customer needs and gather product requirements… more
- MTA (New York, NY)
- …costs, and adapting to new requirements for communication systems. + Take a lead in supporting the Metro-North Safety Program by executing required activities ... Railroad strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities to its employees. Position Objective: This… more
- Boehringer Ingelheim (North Brunswick, NJ)
- …existing or new manufacturing processes + Recommend and advocate "as expert voice " for future-oriented Technology Platforms + Lead development, maintenance and ... for MSAT Organization + Recommend and advocate "as expert voice " for on new technologies for potential use in...expertise to respond to the needs of BIAH + Lead MSAT mentorship program and mentor MSAT… more
- American Express (New York, NY)
- **Description** **You Lead the Way. We've Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions… more
- Amazon (New York, NY)
- …user experience. RMs influence at all levels without authority by acting as the voice of the product customer (internal and advertiser) and shopper customer ... on millions of Kindles, tablets, and mobile devices. We start with the customer and work backwards in everything we do, including advertising. If you're interested… more
- American Express (New York, NY)
- **Description** **You Lead the Way. We've Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join ... and powerful backing promise to provide the world's best customer experience every day. And we'll do it with...feels like they belong. Join Team Amex and let's lead the way together. As part of our diverse… more