- TEKsystems (Bethesda, MD)
- BANK CALL CENTER MANAGER The Bank Call Center Manager will set the tone for customer service and is primarily responsible for overseeing the ... customer relationship retention and growth; personnel management and scheduling. The Call Center Manager must be customer focused, familiar with consumer… more
- Transdev (Hyattsville, MD)
- …Find out more at www.TransdevNA.com or watch an overview video athttps://youtu.be/ilO5cv0G4mQ The Call Center Training Manager will lead the training of ... all operations staff, including Dispatchers and Schedulers. The Training Manager reports to the General Manager , supervises...staff. Experience: + Minimum of three years' experience training call and control center staff, including program… more
- Ivyhill Technologies LLC (Bethesda, MD)
- … Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising all ... Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified...contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination… more
- Trustmark (Washington, DC)
- …Controls costs by managing staffing levels, adjusting as volume dictates. Monitor call quality and customer satisfaction metrics to improve service levels and assess ... training needs. **Key Accountabilities:** + Directs workflow and assists with analyzing workflow and recommends actions needed to meet current and future production/staffing needs. + Monitors goals and service level agreements to ensure performance levels are… more
- Elevance Health (Hanover, MD)
- **Pharmacy Consultant** **CarelonRx - Call Center ** **Location:** This position will work a hybrid model (remote and office). The ideal candidate will live ... strong, clinical-first lens, to deliver member-centered, lasting pharmacy care._ The ** Call Center ** **Pharmacy Consultant** is responsible for supporting… more
- TAD PGS, Inc. (Baltimore, MD)
- We have an outstanding Contract position for aSenior Call Center Associateto join a leading Company located in theBaltimore, MD surrounding area. Job ... desk experience in a technical/help desk environment. + Progressive leadership experience in call center or help desk environment is highly desirable. +… more
- Elevance Health (Hanover, MD)
- **Pharmacy Technician II** **CarelonRx** - ** Call Center ** **Location:** This position will work a hybrid model (remote and office). The ideal candidate will ... Capabilities, and Experiences:** + Team Lead experience preferred. + ** Call Center experience preferred.** _For URAC...Strategy. Unless specified as primarily virtual by the hiring manager , associates are required to work at an Elevance… more
- Johns Hopkins University (Baltimore, MD)
- …delivering an outstanding dining experience to the University community. The Hopkins Student Center Location Manager is part of Hopkins Dining within the ... considered essential personnel and will be asked to be on- call via phone as needed during the semester as... Manager Job Posting Title (Working Title): Location Manager - Hopkins Student Center Role/Level/Range: ACRP/03/MC… more
- Amazon (Laurel, MD)
- …curious, and earn trust. About the team AWS is looking for an exceptional Data Center Security Manager with a strong track record of supporting security programs ... a deep understanding of government security programs, processes, and requirements. As a Data Center Security Manager (DSM) at an accredited AWS site, you will… more
- Georgetown Univerisity (Washington, DC)
- …intellectual inquiry and making a difference in the world. Requirements Business Manager - Division of Comparative Medicine - Georgetown University Medical Center ... research and teaching activities for the Georgetown University Medical Center (GUMC) and the Main Campus. Our mission is...staff, and the research community. Job Overview The Business Manager for the DCM assists the Division Director in… more
- Georgetown Univerisity (Washington, DC)
- …in intellectual inquiry and making a difference in the world. Requirements Senior Grants Manager - Center for Global Health Practice and Impact (CGHPI) - ... Georgetown University Medical Center The Center for Global Health Practice...of our continued growth, CGHPI seeks a Senior Grants Manager . Reporting to the Director of Finance and Administration,… more
- Georgetown Univerisity (Washington, DC)
- …and making a difference in the world. Requirements Georgetown University Medical Center (http://gumc.georgetown.edu/) (GUMC) is home to more than 400 scientists and ... extramural research funding. As its mission states, the medical center seeks to provide, in a synergistic fashion, excellence...to improve human health. The Senior Budget & Planning Manager works with the Clinical & Centers Administrative Team… more
- Georgetown Univerisity (Washington, DC)
- …in the world. Requirements As a top academic health and science center in the United States, Georgetown University Medical Center (https://gumc.georgetown.edu/) ... global health through research, teaching, and service. The Communications & Events Manager works closely with the Managing Director, Director, and senior leadership… more
- Georgetown Univerisity (Washington, DC)
- …dedicated to the health needs of the underserved in our society. The Manager of the Microscopy and Imaging Shared Resource (MISR) has day-to-day responsibility for ... calls as needed. To fulfill these roles the MISR Manager needs to be an expert in a wide...###@georgetown.edu. Need some assistance with the application process? Please call ###. For more information about the suite of… more
- ARAMARK (Washington, DC)
- …to each candidate?s career track. For the thousands of students and recent grads that call Aramark home, we provide a place to grow, advance, and impact lives across ... of disciplinary notices and investigations with the support of the next level manager and human resources. + Manages a team of employees and is accountable… more
- CoreSite (Washington, DC)
- …customer uptime in the most cost-effective way by working very closely with the Data Center Manager . Technicians must ensure that data center problems are ... of junior staff. + Work with the site Data Center Manager to track and complete an...normal business hours, including weekends, late nights, holidays, and on- call support + Ability to lift up to 50… more
- Koniag Government Services (Rockville, MD)
- …team of Contact Center Agents to meet performance targets. + Monitor call center processes to enhance customer satisfaction and efficiency. + Provide ... and written). + Strong leadership and communication abilities. + Experience in call center operations and customer service. **Required Skills and Competencies:**… more
- HomeSafe Alliance (Washington, DC)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...**_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military Household Goods moves per… more
- Georgetown Univerisity (Washington, DC)
- …inquiry and making a difference in the world. Requirements The Center for Contemporary Arab Studies (http://ccas.georgetown.edu/) (CCAS) is the only academic ... center in the United States focusing exclusively on the...Finance office and serving as Departmental Administrator, Department Financial Manager for Sponsored Projects, and Financial Reporter in GMS.… more
- Georgetown Univerisity (Washington, DC)
- …in the world. Requirements As a top academic health and science center in the United States, Georgetown University Medical Center (http://gumc.georgetown.edu/) ... invoicing .and managing clinical research awards at Georgetown University Medical Center (GUMC), MedStar Health Research Institute (MHR I ), Georgetown-MedStar… more