- Renaissance (Baltimore, MD)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the ... Customer Success organization, responsible for the successful delivery and long-term...ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves… more
- NTT America, Inc. (Annapolis, MD)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible ... Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs are met efficiently.… more
- SHI (Washington, DC)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's ... Cisco Support Services & Software business. The Customer Success Manager will work closely with SHI sellers and build Cisco seller relationships as well as… more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer -focused individual on the Customer Support Team. ... overall responsibility is to build, maintain and grow our customer relationships by being their website performance specialist. The...product, and industry knowledge to address proactive and reactive customer requests and issues . The CSM II is… more
- ISC2 (Washington, DC)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
- Humana (Washington, DC)
- **Become a part of our caring community and help us put health first** The Customer Success Manager is a key leadership role responsible for ensuring ... Agents to deliver on retention objectives and test new business initiatives. The Customer Success Manager plays a critical role in driving customer … more
- Cornerstone onDemand (Baltimore, MD)
- Cornerstone is seeking an agile, results driven professional to serve as ** Manager , Customer Success ** . This role will report to the AMER Customer ... drive adoption and outcomes, leading to renewals, expansion, and advocacy. The Manager , Customer Success will work cross functionally to develop customer… more
- Qualtrics (Washington, DC)
- …Join over 5,000 people across the globe who think that's work worth doing. **Senior Manager , Customer Success - Public Sector** **Why We Have This Role** ... As a Senior Manager , Customer Success - Public Sector leading a team of Customer Success Managers in the Public Sector Industry you will combine a… more
- Microsoft Corporation (Annapolis Junction, MD)
- …agreed-upon customer outcomes and account priorities to deliver ongoing customer success . Proactively identifies, monitors, and mitigates actual and ... to identify customer priorities. Partners with Account Team to create a customer success plan and contribute to the shared customer account plan in… more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Manager of Customer Success harmonizes relationship cultivation with a dedication to team growth, upselling products and services to ... a balance between customer satisfaction and business objectives, the Manager of Customer Success occupies a central position in realizing organizational… more
- SHI (Washington, DC)
- …of our top partners to the partner brand pages. The Partner Marketing Success Manager is responsible for maximizing partner value and delivering measurable ... return on investment, and are satisfied with their marketing engagement. The success manager will collaborate cross-functionally to curate content, drive growth… more
- Norstella (Washington, DC)
- Client Success Manager Company: MMIT Location: Remote, United States Date Posted: Jan 5, 2026 Employment Type: Full Time Job ID: R-1667 **Description** **About ... decision-making along the entire drug development journey. **The Role:** MMIT's Client Success team has the overall responsibility for the retention and growth of… more
- PagerDuty (Washington, DC)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- US Bank (Washington, DC)
- …be focused on managing a portfolio of new clients in their first 6 months as a customer of the bank. You goal will be to grow spend volume and revenue above existing ... benchmark to maximize the return we see from each new customer . Responsibilities include training new customers on products and technology platforms, monitoring … more
- Aaron's Inc (Baltimore, MD)
- …and assume a wide variety of job functions at the direction of the General Manager . **Skills for Success ** Customer Account Managers can connect and relate ... ** Customer Accounts Manager ** The salary range...** Customer Accounts Manager ** The salary range for this role is...also eligible for incentive pay based on performance. Aaron's Customer Account Managers drive the success of… more
- Capital One (Washington, DC)
- Strategic Customer Development Manager , New England -...products in the industry. A key part to its success over the course of the next 3-5 years ... Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , New England - Business Cards & Payments (Remote-Eligible)** **Level: … more
- Capital One (Washington, DC)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert… more
- PNC (Washington, DC)
- …feel respected, valued and have an opportunity to contribute to the company's success . As a Digital Product Management Group Manager within PNC's Retail ... basis. Some responsibilities may be performed remotely, at the manager 's discretion. PNC is seeking to transform its Retail...8-10 product managers in the discovery and delivery of customer and employee experiences across our Consumer and SMB… more
- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations/ Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, ... manager to plan, develop, and engage in a customer outreach effort to communicate and collaborate on ...talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the… more
- Hilton (Washington, DC)
- …of:** + As part of HRCC Shared Services, you will be responsible for customer success projects\. These projects relate to internal and external partnerships, ... and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center Projects\)_ **Location:**… more