- Wilson Language Training (Washington, DC)
- Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together for our ... be a changemaker? Wilson Language training is growing and is looking to hire a Customer Success Manager (CSM) to join?our team. The CSM will serve as the… more
- Trellix (Washington, DC)
- **_Job Title:_** Senior Customer Success Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful work. The ... responsibly architected security. More at https://trellix.com . **_Role Overview:_** The Customer Success Manager (CSM) is responsible for driving … more
- Verint Systems, Inc. (Annapolis, MD)
- …growth opportunities. Learn more at www.verint.com . **Overview of Job Function:** The Sr. Customer Success Manager (Sr. CSM) is a strategic role that ... or equivalent experience + Minimum of 7-10 years of experience in a customer -facing role focused on Customer Success + A strong sense of urgency to perform… more
- Verint Systems, Inc. (Annapolis, MD)
- …Job Function:** Verint's Experience Management (XM) business unit is seeking an experienced Customer Success Manager (CSM). The CSM position is responsible ... health of assigned accounts to ensure retention and renewal success as the advocate through the customer 's...renewal success as the advocate through the customer 's Verint Journey. The CSM is responsible for the… more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Customer Success Manager II (CSM II) is an enthusiastic, organized and customer -focused individual on the Customer Support Team. ... overall responsibility is to build, maintain and grow our customer relationships by being their website performance specialist. The...product, and industry knowledge to address proactive and reactive customer requests and issues . The CSM II is… more
- fusionSpan (Rockville, MD)
- …technologies and helping our clients provide the best experience for their members. The Customer Success Manager (CSM) is key to ensuring fusionSpan has ... enhancements, and training. A successful CSM will manage key customer relationships, and ensure our team delivers the expected...the Salesforce and CRM platforms. CSM will be the Customer Advocate at fusionSpan and will work closely with… more
- Trellix (Washington, DC)
- **_Job Title:_** Customer Success Technical Program Manager **About Trellix:** Trellix is a global company redefining the future of cybersecurity and soulful ... delivery efficiency. Reporting to the Director of Customer Success Programs, the Technical Program Manager will manage all CS health programs with a focus on… more
- Teradata (Annapolis, MD)
- …assigned accounts where you will lead the development of a relevant and actionable customer success plan, and partner internally to ensure successful delivery of ... of experience on customer -facing roles (eg, pre-sales, strategic consulting, customer success role, etc.) with a strong exposure and knowledge of the… more
- HealthEdge Software Inc (Washington, DC)
- …part of ourClientOpreationsteam.In this role, you will develop a deep understanding of customer business models and become a subject matter expert in theday to ... outcomes and the member experience. **What you will do** **:** + Intake customer service requests, product inquiries and system errors; resolve when possible or… more
- FranklinCovey (Washington, DC)
- …experience + FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California ... to develop the processes and tools needed for the customer success function and client engagement process...role + Basic Qualifications of a Mid-Market Account Client Success Manager - + 3+ years of… more
- FranklinCovey (Washington, DC)
- …experience + FranklinCovey client admin or facilitator experience. + Sales or Customer Success Manager experience. Location-specific compensation: California ... and institutions. To learn more, visit franklincovey.com . **Title:** Key Account Client Success Manager **Division & Department:** Enterprise Client Success … more
- DealerOn, Inc. (Rockville, MD)
- Job Description: The Manager of Customer Success harmonizes relationship cultivation with a dedication to team growth, upselling products and services to ... a balance between customer satisfaction and business objectives, the Manager of Customer Success occupies a central position in realizing organizational… more
- Wolters Kluwer (Annapolis, MD)
- **Permanent remote role.** The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business ... orders set up in our system + Provide regular status updates to the customer for any pending projects/renewals + Expertly handle approximately 50-75 new emails daily… more
- Saildrone (Washington, DC)
- …Government Relations, Product, Operations and Engineering teams. Responsibilities * Operate as Customer Account Success Manager for all Saildrone products ... be responsible for developing and implementing the business strategy to ensure customer success across our product lines in the community. You will develop… more
- Trustmark (Washington, DC)
- …best to our colleagues, clients and communities. Works in conjunction with the Customer Success Manager and Implementation Managers for client enrollments. ... measured 15 key drivers of engaged cultures that are critical to the success of an organization. All qualified applicants will receive consideration for employment… more
- GetWellNetwork, Inc. (Bethesda, MD)
- Title: Senior Client Success Manager , Government Reporting to: Client Success Director, Government Location: This position will be based out of EST and CST, ... EOD on 11/21 Opportunity: The Get Well Senior Client Success Manager is a digital health patient...and passion for improving the patient experience with strong customer service, project management and change management skills. +… more
- LRN Corporation (Washington, DC)
- …behave and outperform. **About the role:** LRN is seeking a high performing Client Success Manager to maintain relationships and ensure value delivery within our ... **About LRN** Do you want to use your client success expertise to help people around the world do...existing customer base. You will work closely with the other… more
- Windstream Communications (Washington, DC)
- …management as needed. + Other duties assigned by management. + You will report to a Manager , Customer Success **Do You Have?** + High level of comfort ... and procedure **Even Better:** + Experience: 5+ years in account management, customer success , project management, or event management + Familiarity with… more
- Pearson (Washington, DC)
- …both current and potential clients. + **Onboarding and Training Support:** Collaborate with customer success teams to ensure that new customers are effectively ... ** Customer Marketing Manager ** - **K-12 Education**...continuous improvement. + **Cross-Functional Collaboration:** Work closely with sales, customer success , and product teams to ensure… more
- CACI International (Annapolis Junction, MD)
- Customer Facing Senior Manager Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... Post. CACI's Global Enterprise Services program is seeking a ** Customer Facing Senior Manager ** to support its...character-based culture have been the driving force behind our success . This position is contingent on funding and may… more