- Leidos (Rockville, MD)
- …systems administrator and deskside technical support at our customer site as a ** Deskside Technician ( Tier 2 ).** **Routine Duties Will Include:** + ... systems in the environment. + Provide technical guidance to Tier 2 and Tier 3...Experience using the ServiceNow ITSM ticketing systems and providing deskside support for any user where a ticket has… more
- General Dynamics Information Technology (Washington, DC)
- …HELP DESK** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1.5 Service Desk Technician . + Delivering excellent customer service and ... **US Citizenship Required:** Yes **Job Description:** This position has 2 set weekly schedule options:** **Option 1: Midnight to...of technical issues for customer via chat, email, and deskside support. + Supporting Tier 1 on-site… more