- General Dynamics Information Technology (Annapolis Junction, MD)
- …5 + years of related experience **US Citizenship Required:** Yes **Job Description:** Digital Services Customer Facing Senior Manager Deliver ... simple solutions to complex problems as a Digital Services Customer ...management of customer - facing enterprise IT services . + Ensure service levels meet or… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …**Job Description:** SharePoint Software Developer We are seeking a highly skilled and experienced Digital Services Customer Facing Senior Manager to ... lead a team responsible for engineering and operationally managing customer - facing enterprise IT services . This critical role involves overseeing the… more
- Humana (Washington, DC)
- …privacy settings across all channels. Ensure preference management integrates seamlessly across digital systems and adjacent customer - facing platforms to ... strategy. **Use your skills to make an impact** Connected customer experiences across every channel-touchpoint, sales, service ,...(MBA desired ). + 12+ years of experience in digital customer experience, digital marketing… more
- CACI International (Annapolis Junction, MD)
- …Delivery Management:o Oversee the end-to-end delivery and operational management of customer - facing enterprise IT services .o Ensure service levels meet ... Global Enterprise Services program is seeking a ** Customer Facing Senior Manager** to support its...optimize service delivery, enhance efficiency, and improve customer satisfaction.o Collaborate with stakeholders to align digital… more
- COMSO, Inc (Annapolis Junction, MD)
- …end-to-end delivery and operational management of customer - facing enterprise IT services . + Ensure service levels meet or exceed agreed-upon metrics and ... Customer Facing Senior Manager (TS/SCI w/...customer satisfaction. + Collaborate with stakeholders to align digital services with business objectives and technological… more
- Orion Consortium (Annapolis Junction, MD)
- …end-to-end delivery and operational management of customer - facing enterprise IT services . + Ensure service levels meet or exceed agreed-upon metrics and ... improve customer satisfaction. + Collaborate with stakeholders to align digital services with business objectives and technological advancements. Technical… more
- Marriott (Bethesda, MD)
- …scalability & reliability of high traffic customer facing digital platforms + Experience leveraging micro- services development patterns and principles. + ... satisfaction + Works with application development service providers + Validates the service provider(s) performs the services agreed to by the master … more
- Wolters Kluwer (Baltimore, MD)
- …+ Ability to understand and process technical detail and simplify this into customer facing messaging and illustrations. + Demonstrated ability to perform well ... deliver a successful P&L for the growing portfolio of Digital Lending SaaS products and services . Wolters...in customer - facing presentations and pitches. + Strong ability… more
- Highmark Health (Washington, DC)
- …role in digital product management and delivery for Highmark Health's customer and/or clinician facing experiences. The incumbent supports digital ... transformation efforts as the organization shifts towards a digital product and experience-oriented culture, leveraging agile delivery methodologies. Works closely… more
- The US Pharmacopeial Convention (USP) (Rockville, MD)
- …related field. 2. At least eight (8) years of hands-on experience with marketing/ digital marketing of products, services , or solutions in the pharma, life ... practices. 3. At least two (2) years of experience in product/brand marketing role or customer - facing role in the Pharma or healthcare industry. 4. At least (2)… more
- Cipher Tech Solutions (Linthicum Heights, MD)
- …forensic examinations which include: + Demonstrated experience in the field of digital media forensics + Demonstrated experience in mobile device data extraction and ... Mid-Level: + The ideal candidate will possess a bachelor's degree in Digital Forensics, Criminal Justice, Computer Forensics, Intelligence Studies, or other relevant… more
- Ford Motor Company (Washington, DC)
- …products. + Partner with a wide matrix of stakeholders across product, engineering, customer service , marketing, and legal to understand customer , business, ... + Prior experience in payments, billing, or receivables + Expertise in building customer facing user experiences for Payments, payments processing, or other… more
- EBSCO Information Services (Washington, DC)
- …for a service -oriented individual with experience working in a fast-paced, customer - facing environment, able to adapt to and support complex service ... EBSCO Information Services (EIS) provides a complete and optimized research...mission around the world. **Your Opportunity** As a GOBI Customer Service Bibliographer (CSB) your primary responsibility… more
- Sprinklr (Washington, DC)
- …up to enable a brand's digital transformation. Its platform provides every customer - facing team with the ability to reach, engage, and listen to customers ... Sprinklr is a leading enterprise software company for all customer - facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- Sprinklr (Washington, DC)
- …up to enable a brand's digital transformation. Its platform provides every customer - facing team with the ability to reach, engage, and listen to customers ... Sprinklr is a leading enterprise software company for all customer - facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- Sprinklr (Washington, DC)
- …up to enable a brand's digital transformation. Its platform provides every customer - facing team with the ability to reach, engage, and listen to customers ... Sprinklr is a leading enterprise software company for all customer - facing functions. With advanced AI, Sprinklr's unified...a deep knowledge of Sprinklr and our platform and services , and provide practical and strategic advice and guidance… more
- Ankura (Washington, DC)
- …you will be a key member of the cybersecurity investigations and expert services team: intimately familiar with the practice's customer support objectives and ... and mitigation services + Maintaining detailed records both paper and digital that document and report investigative activities and results + Preparing products… more
- SAP (Washington, DC)
- …complete a 10-month program that strengthens a foundation for a successful customer - facing career at SAP. + Participate in experiential learning opportunities ... exposure to relevant technologies/ solutions, and excellent communication, or customer - facing skills. + Multi-dimensional experience: global experience,… more
- Amazon (Washington, DC)
- …AWS is seeking a Customer Solutions Manager (CSM) team for the Digital Native Business segment. This group engages directly with customers and shepherds them on ... business advantages of AWS cloud. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager ,...program completion - 4+ years of experience in a customer - facing role, engaging with senior customer… more
- Iron Mountain (Annapolis, MD)
- …and a track record of delivering complex continuous improvement projects for customer facing operations. **Responsibilities** + Serve as a subject matter ... We provide expert, sustainable solutions in records and information management, digital transformation services , data centers, asset lifecycle management, and… more