- Cleo (Annapolis, MD)
- ** Escalation Manager ** Remote - USA Cleo is a cloud integration technology company focused on business outcomes. Every day, we ensure that each one of our 4,000+ ... we have experienced tremendous growth over recent years. The Support Delivery Escalation Manager is a highly motivated professional responsible for overseeing… more
- CACI International (Washington, DC)
- …networks. The Senior Watch Officer Lead will act as the central point of escalation and incident manager for IT infrastructure and network management throughout ... work with Federal Watch Officers as the central point of escalation and incident manager for IT infrastructure and network management throughout the Department;… more
- Transdev (Hyattsville, MD)
- …taking the lead on meetings in the absence of the Dispatch and Scheduling Manager . * Issue Escalation and Reporting: Proactively identify and escalate issues ... video athttps://youtu.be/ilO5cv0G4mQ Responsibilities: * Administrative Support: Assist the Dispatch Manager in administrative tasks, ensuring that attendance and performance… more
- Transdev (Hyattsville, MD)
- …potentially taking the lead on meetings in the absence of the Reservations Manager . + Issue Escalation and Reporting: Proactively identify and escalate issues ... off & vacation. Responsibilities + Administrative Support: Assist the Reservations Manager in administrative tasks, ensuring that attendance and performance goals… more
- Wells Fargo (Bethesda, MD)
- …US **About this role:** Wells Fargo is seeking a Forward Hire Associate Branch Manager (SAFE) for National Branch Network as part of the Consumer, Small and Business ... role with a great career path. The Associate Branch Manager Forward Hire is designed to provide a consistent...alignment with applicable regulations, as well as audit and escalation procedures, and managing the allocation of people and… more
- Sunrun (Washington, DC)
- …belonging. **Sunrun is seeking a highly collaborative and proactive Sr. Affiliate Experience Manager to join our Affiliate Partner team. This role is responsible for ... and end consumers into operational frameworks.** **The Sr. Affiliate Experience Manager will utilize their B2B2C expertise to analyze customer experience metrics… more
- Wells Fargo (Washington, DC)
- …a Commercial Real Estate - Specialty Real Estate Finance (SREF) Portfolio Management Manager to be responsible for day-to-day management of a portion of the SREF ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation , and remediation of issues, and making sound risk decisions.… more
- SAIC (Rockville, MD)
- **Description** SAIC is currently looking to add an Infrastructure Manager to one of our HHS programs. In this role you will be responsible for leading the ... position will provide technical leadership and operations management to include monitoring, escalation , and Tier I problem resolution for server operations. - This… more
- System One (Washington, DC)
- Technical Customer Service Account Manager Lead **Employment Type:** Contract/Temp **Date Posted:** 9/24/2024 **Location:** Remote **Pay Range:** $40.00 - $55.00 per ... customer complaints and facilitate resolution and act as the escalation point for other + Handles all data recalls...and support with any service-related issues that result in escalation + Own large and specialty projects for the… more
- Palo Alto Networks (Baltimore, MD)
- …learning opportunities - just to name a few! Your Career The Solutions Consultant Manager is the evolution of the traditional Sales Engineer Manager role, ... investment with Palo Alto Networks. As our Solutions Consultant Manager , you are the technical leader for your District...the projects you are handling + Act as an escalation point to collaborate with pre-sales and post-sales teams… more
- DAI (Bethesda, MD)
- **Associate Manager , Operations** City/Country Location Details **Bethesda, Maryland** Employment Status Job Type **Corporate** **Job Title/Grade:** ... P4) **Department** **:** USG Regulatory Operations **Reports to:** Principal Manager , USG Regulatory Operations **Work Location** : Bethesda, Maryland **Function… more
- Bank of America (Washington, DC)
- Global Financial Crimes Executive - Sanctions Program Manager New York, New York;Washington, District of Columbia; Atlanta, Georgia; Charlotte, North Carolina; ... of the FLUs and CFs directly. The Sanctions Program Manager is a new critical role in leading and...controls, governance, and culture to ensure the timely identification, escalation , debate and remediation of risk across the organization.… more
- Marriott (Bethesda, MD)
- …to limit or reduce cost and manage risk. + Functions as an escalation point for any billing issues/disputes. + Facilitates contract audits (eg, billing, standards ... resolution. + Resolves escalated issues in accordance with the governance escalation procedures. + Manages the end-to-end lifecycle process from development through… more
- American Bankers Association (Washington, DC)
- …Customer Support team. This position serves as a functional team lead and escalation tier resource, supporting ABA customers and members with more complex tasks ... to, complex refunds, credits, workday transfers, subscription management, registration transfer, etc. ** Escalation Tier** **:** + Receive and manage all Tier 1 and 2… more
- T. Rowe Price (Baltimore, MD)
- …contribute, learn, and make a difference. We are a premier asset manager focused on delivering global investment management excellence and retirement services that ... grow your career with us. ABOUT THIS POSITION The Manager , Research Liaisons is responsible for leading, supporting, and...and procedures established by leadership. + Acts as an escalation point for complex problems that less experienced resources… more
- Marriott (Bethesda, MD)
- …branded digital assets on the web, mobile app, and API platforms. The Senior Manager , QE - Data Analytics leads Data needs within the Digital QA organization. ... (SDLC) to address immediate and unexpected needs. The Senior Manager , QE - Data Analytics will manage to the...data integrity perspective. + Manage initiative communications and any escalation of risks. + Communicate and negotiate with key… more
- J&J Family of Companies (Washington, DC)
- Manager Clinical Operations, Oncology - 2406214022W **Description** Johnson & Johnson is currently seeking a **Clinical Operations Manager , Oncology.** This ... position can be located remotely within the United States. Manager Clinical Operations is accountable for the operational management and successful country execution… more
- Palo Alto Networks (Washington, DC)
- …- just to name a few! **Your Career** As the Solution Architects (SA) Manager for Prisma Cloud, you will lead an SA organization that's composed of industry-leading ... Your close business partner will be the District Sales Manager for Prisma Cloud. Along with your team, you...conflict, or vacation coverage challenge + Act as an escalation point for pre-sales and post sales technical issues… more
- General Dynamics Information Technology (Washington, DC)
- …None **Experience:** 8 + years of related experience **Job Description:** **Service Operations Manager ** We are GDIT. We stay at the forefront of innovation to solve ... of improving how agencies operate. Our work depends on a Service Operations Manager joining our team to support an important federal customer's IT service… more
- Leidos (Washington, DC)
- …opportunity to make an impact? Leidos has an opening for an **End User Services (EUS) Manager ** on the ESA V program. ESA V is an IT Services program supporting the ... 12+ weeks. We are seeking a dynamic Tier 2 Manager to join our IT Service Desk team. This...onsite staff. Additionally, this person is expected to manage escalation and hand-off to system operations, system engineering, and… more