- The Greentree Group (Washington, DC)
- Help Desk / User Support + Are you a tech enthusiast who loves solving complex problems? + Do you have a keen eye for detail and excellent analytical ... new challenges, we want to hear from you! ABOUT THE OPPORTUNITY As a potential Help Desk / User Support , you will have the opportunity to collaborate with… more
- Insight Global (Washington, DC)
- …assets. Responsibilities include: Provide Tier 1 and Tier 2 Help Desk support to user community (phone, email or drive-by) Follow established processes, ... Job Description We are seeking a talented Service Desk Analyst to support a Federal...using Active Directory to reset user passwords, create/delete user accounts and assign… more
- UIC Government Services and the Bowhead Family of Companies (Washington, DC)
- … HELP DESK ANALYST (BDOS) Bowhead is seeking an User Security/GMT Help Desk Analyst to support our Department of State contract in Washington, DC. ... The User Security/GMT Help Desk Analyst...& Independent Verification & Validation (IVV) environments. + Restore Support Staff accounts within the various environments. + Create… more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support ,Information Technology (IT) ... Service Desk Technician / Help Desk Analyst to provide world-class IT support ...individual workstations. + Acting as a resource to answer user questions about hardware and software issues. **WHAT YOU'LL… more
- General Dynamics Information Technology (Washington, DC)
- …of experience providing end- user support services. In addition, the Help Desk Managerwill have four (4) years of experiencemanaging a large, distributed ... Other **Job Family:** Information Systems Management **Skills:** Help Desk Management, Help Desk Support ,Information Technology (IT) Support… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …of State The Help Desk Specialist shall provide full-service, Tier I help desk support including: + Provide remote technical assistance and ... (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support ...mobile device access issues (iOS and Android). + Utilize support applications to track user requests from… more
- American Bankers Association (Washington, DC)
- … user computing needs. **Qualifications:** + 6-8 years of related experience providing Help Desk support + Knowledge of basic computer hardware, including ... to support current or proposed ABA corporate end- user computing platforms. The Service Desk Engineer...ABA. This includes receiving, prioritizing, documenting, and actively resolving end- user help requests and escalating incidents when… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will serve as...and Territories. ITCS provides a wide range of end user technology support services to House Members,… more
- Leidos (Washington, DC)
- …The National Security Sector of Leidos has a career opportunity for an upcoming ** Help Desk Support Specialist** position. This position will be part ... this role you will provide Information Technology Infrastructure Library (ITIL) aligned service desk support services for an organization comprised mostly of a… more
- TAD PGS, Inc. (Laurel, MD)
- …obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information ... TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company...desk ; + You will create, maintain, and modify user accounts for network and business applications; + You… more
- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval Research Lab, Washington, DC Job Responsibilities: Requisition Type: Pipeline Join our dynamic team ... Trace Systems as we seek a talented and cleared Help Desk Specialist to play a pivotal...at least two of the following areas: technical and user documentation, end- user training, network support… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …hardware/software PC and printer problems. + Assist the desktop staff with daily end- user support , including replacement and imaging of computers, laptops, thin ... user workflow. + Attend and participate in desktop support staff meetings, or other meetings within SHA as...DOS, and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate… more
- ProSphere Tek (Washington, DC)
- …engineering or technical discipline is preferred. + Minimum of 4 years of previous Help Desk experience. + **Duty hours:** M-F 8:30am -5:00pm; then changing to ... **Overview** Planned Systems International, Inc (PSI) is seeking aHelp Desk Specialistto support our Government customer in Washington, DC for our DoS PHIMS… more
- General Dynamics Information Technology (Beltsville, MD)
- …of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) activities at ... facility in Beltsville, MD. At GDIT, we foster a people-centric environment. As a Technical Help Desk Professional supporting DoS, you will be trusted to work on… more
- Leidos (Washington, DC)
- …the Healthcare sector. The program provides a range of IT services, including help desk , desk side support , Windows & Mac workstation support , ITSM, ... responsible for ensuring the successful delivery of phone and desk side support services to the federal...team is responsible for providing Tier 2/Tier 3 end user services and technical support . + Manage… more
- FIRE (Washington, DC)
- …First Amendment advocacy organization, is seeking a dedicated and knowledgeable Help Desk Technician to join our IT support team. The ideal candidate will ... and maintaining macOS devices. + Administering and troubleshooting secure user authentication and access management systems. + Ensuring endpoint...years of experience at an IT help desk or in a similar technical support … more
- TAD PGS, Inc. (Laurel, MD)
- …obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information ... We have an outstanding Contract position for anIT Help Desk Technicianto join a leading...connectivity problems remotely in a call center or walkup desk . + Create , maintain, and modify user… more
- BAE Systems (Annapolis Junction, MD)
- …Education, Experience, & Skills** Years of Experience: + 1-5 years experience in help desk , account management and desktop system administration or a related ... may be available based on position level and/or job specifics. **Linux Help Desk Administrator** **107520BR** EEO Career Site Equal Opportunity Employer.… more
- Koniag Government Services (Washington, DC)
- …as: + Provide Tier Zero (0), One (1), Two (2), and Three (3) Shared Service and Help Desk Services Support for the OGC eDiscovery and IOO (on-premises and ... is seeking an experienced highly qualified professional Journeyman Computer User Support Specialist to support ...calls, creating master tickets, and transferring tickets between the help desk tiers of support .… more
- ManTech (Glen Burnie, MD)
- …problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues ... knowledge base articles. + Providing phone, email, chat, and Service- Desk support for end users that are...equivalent; in lieu of a degree 6 years of help desk experience + A minimum of… more