- General Dynamics Information Technology (Washington, DC)
- …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to executive IT… more
- DCCA (Ellicott City, MD)
- Help Desk Analyst Location Ellicott City, MD Job Code 2297 # of Openings 1 Apply Now ... and a competitive compensation and benefits package. Visit our website at: www.dcca.com Help Desk Analyst Candidate must have or be willing to obtain a… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will ... with Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst , you will serve as primary technical resource and solution-provider… more
- Koniag Government Services (Baltimore, MD)
- …2390216** **Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust ... spending accounts, paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a) certified company providing… more
- Carrington (Owings Mills, MD)
- **Come join our amazing team and work remote!** The Treasury Wire Desk Analyst l will be responsible for assisting the Treasury department with its ongoing daily ... requests, and related processes each day. Requires a second Analyst approval (at an Analyst level II...through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses… more
- TEKsystems (Halethorpe, MD)
- …handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. ... Microsoft Word 3. Connection issues Work Schedule: 8am - 5pm Skills: Help desk , Customer service, Technical support, Service desk , Troubleshooting, Office… more
- TEKsystems (Halethorpe, MD)
- …handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. ... support, remote desktop, customer service oriented, customer experience, troubleshooting, Windows 10, Help desk support, Support, Service desk , Customer… more
- TEKsystems (Halethorpe, MD)
- …handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. ... improvement, Major Incident/Outage support, About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a… more
- TEKsystems (Halethorpe, MD)
- …handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. ... issues Work Schedule: 8am - 5pm About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of… more
- TAD PGS, Inc. (Laurel, MD)
- TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ... on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist** to join our team in the ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...problems, trends, and unique criteria, as required. + Reviewing analyst ticket queues to facilitate ticket resolution at or… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anITHelp Desk Technicianto join a leading Company located inLaurel, MD. 100% Onsite in Laurel, MD Office US Citizenship ... applications, and network connectivity problems remotely in a call center or walkup desk ; + You will create, maintain, and modify user accounts for network and… more
- William C Brown Inc (Bowie, MD)
- …(Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The ... + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct issues to… more
- Lockheed Martin (Hanover, MD)
- …years of professional experience with a related Masters degree\. **Desired Skills:** \- Analyst experience or knowledge of customer compliance rules using tools UTT, ... UEE, XKS \-SQL querying experience \-Experience using GIT, Jira, and Confluence **Clearance Level:** TS/SCI w/Poly SP **Other Important Information You Should Know** **Expression of Interest:** By applying to this job, you are expressing interest in this… more
- American Institutes for Research (Washington, DC)
- …the Technical Support Services Managers to understand current processes and manage IT help desk process improvement projects from initiation to completion. + ... dynamic by joining AIR as a **Senior Business Process Analyst ** . We hire talented and forward-thinking professionals to...new processes and tools. + Continuously evaluate and refine help desk processes to ensure ongoing improvement… more
- Huntington Ingalls Industries (Fort Meade, MD)
- …and Annapolis Junction, Maryland locations. This critical position is part of a 24/7 Help Desk team of technicians that is required to maintain optimal posture ... Who We Are HII-Mission Technologies is seeking an Intelligence Analyst to join our Operations Support Team (OST) located...for up to two weeks per occurrence. The OST Help Desk is operational 24 hours a… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …and grow a rewarding career. At GDIT, people are our differentiator. As a Functional Analyst Expert you will help ensure today is safe and tomorrow is smarter. ... + years of related experience **US Citizenship Required:** Yes **Job Description:** Functional Analyst Expert Seize your opportunity to make a personal impact as a… more
- OCT Consulting, LLC (Washington, DC)
- …Support training system of record end-user course registration needs, including guidance and user Help Desk response for which courses to take (for all above ... Journeyman Workforce Analyst (15.18) OCT Consulting, LLC is an SBA-certified,...professional certification career development needs, including guidance and user Help Desk support for documenting experience, education… more
- Serco (Washington, DC)
- …critical mission. Serco supports NAVSEA and the US AUKUS program. The Military Analyst will support the efforts and actions of the Case Manager/Program Managers/Team ... Lead for various Foreign Military Sales (FMS) programs for our customer. The Military Analyst will assist the Case Manager in analyzing and managing all aspects of… more
- CACI International (Washington, DC)
- …the end user. + Maintain a working knowledge of customer systems and current Help Desk processes and procedures. + Develop test scenarios and documentation. ... Business Systems Analyst Job Category: Information Technology Time Type: Full...execute their vital mission. How does the opportunity to help improve the accuracy, reliability, and capabilities of a… more