- COMSO, Inc (Fort Meade, MD)
- Help Desk Level 2 (PIPELINE) - TS/SCI w/ Polygraph FORT MEADE, MD (http://maps.google.com/maps?q=FORT+MEADE+MD+USA+20755) Description COMSO, Inc. is a ... Baltimore Sun Media Group. Currently, we are seeking aHelp Desk Level 0 (Pipeline)to join our Team...week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined by first… more
- TAD PGS, Inc. (Laurel, MD)
- … Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk positions. US Citizenship Required **Must be ... obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help ...+ Must have at least 4 years related Tier 2 Enterprise IT Technical support experience + Possess a… more
- Ankura (Washington, DC)
- …while operating the business efficiently with the appropriate cost, risk and service level trade-offs. Role Overview: The Senior Service Desk Technician is ... cost effective manner. Examples include laptops, email, the service desk , network connectivity, fileservers, phones, servers and common applications....responsible for ensuring consistent, world-class Tier 2 support of all Ankura end users.… more
- General Dynamics Information Technology (Washington, DC)
- …None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology (IT) Support **Experience:** 2 + years ... **Req ID:** RQ186577 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI...Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk … more
- ManTech (Washington, DC)
- …problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...is seeking a motivated, career and customer-oriented **Senior** **Service Desk Specialist - Cleared Tier 2 ** to… more
- General Dynamics Information Technology (Washington, DC)
- …Must Be Able to Obtain:** Secret **Public Trust/Other Required:** Other **Job Family:** Help Desk **Skills:** Help Desk Support,Technical ... Required:** Yes **Job Description:** + GDIT is seeking a Help Desk Specialist for 24x7x365 service ...ensure prompt resolution of issues, escalate issues to Tier 2 or shift lead, track all issues to closure,… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist II** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...(KR), Service Request (SR), Problem Management (PM), and Service Level (SL) modules **Experience:** At least 2 … more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …AN IMPACT * Supervises help desk operations at the shift or small help desk level . Supervises non-exempt support staff. WHAT YOU'LL NEED TO SUCCEED: ... SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service,Technical Support,Troubleshooting **Certifications:**… more
- General Dynamics Information Technology (Annapolis, MD)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Customer Service, Help Desk ... 2 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician III - MIDS - 2200 - 600 Transform technology into… more
- Kaizen Approach, Inc (Annapolis Junction, MD)
- … level of support + Experience in receiving, triage and route tickets to Tier 2 Help Desk according and compile and organize data for monthly status ... Desk Specialist to provide 24x7 Help Desk support as defined by first response/Tier 1/ Level...or more team members and monitor performance + Two ( 2 ) years demonstrated Help Desk … more
- General Dynamics Information Technology (Beltsville, MD)
- …Center is as easy as 1 2 3. To learn more about GDIT's Help Desk or Call Center positions and our candidate application process please call 833-GDIT-123.** ... **Req ID:** RQ183744 **Type of Requisition:** SCA **Clearance Level Must Be Able to Obtain:** Top Secret...how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... iOS, and Android operating systems. As a Tier III Help Desk Analyst, you will serve as...PM. This is a full-time position offering fortune 500 level benefits, PTO, 401k, and monthly reimbursement for travel.… more
- ManTech (Washington, DC)
- …for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist** to join our team in the ... to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environment. + Use their knowledge and ability to… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …of PC operating systems, eg, DOS, and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate orally and in writing and to ... and procedures are followed. Preferred Experience: At least two ( 2 ) years of experience in the following technical areas:...Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening,… more
- M. C. Dean (Annapolis Junction, MD)
- ** Help Desk System Specialist - Annapolis Junction, MD** ID **12661** Location **Annapolis Junction, MD** Apply Now ... the world for the better. We are seeking a ** Help Desk System Specialist** to join our...procedures and results. + Helping define and create system level access management in accordance with the customer's standards.… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** **Tier 1 Help Desk Support Services Specialist** to join our team in the ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...tickets assigned. + Responsible for providing in-depth and high level , support to end-user community on hardware, software and… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anITHelp Desk Technicianto join a leading Company located inLaurel, MD. 100% Onsite in Laurel, MD Office US Citizenship ... connectivity problems remotely in a call center or walkup desk ; + You will create, maintain, and modify user...or at least 4+ years of recent Enterprise Tier 2 IT related work experience + Must have at… more
- Koniag Government Services (Baltimore, MD)
- …, a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public Trust ... School Diploma and/or related advanced training. + At least 2 years of experience in desktop and computer peripheral...in a professional office environment and has a noise level of mostly low to moderate. This role routinely… more
- Insight Global (Washington, DC)
- Job Description The help desk technicians provide customer service by responding to IT issues, requests for service, and inquiries pertaining to IT equipment and ... to resolution Provide customer service and support to senior level personnel in diagnostic testing and operation of IT...(3) years of related experience A minimum of two ( 2 ) years related experience working on civilian federal government… more
- TEKsystems (Halethorpe, MD)
- …handling, diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. ... 3. Connection issues Work Schedule: 8am - 5pm Skills: Help desk , Customer service, Technical support, Service...Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more