- Trace Systems Inc (Washington, DC)
- Overview: Job Title: Help Desk Specialist Job Location: Naval... Systems as we seek a talented and cleared Help Desk Specialist to play a ... while bolstering cybersecurity defenses. This isn't just your ordinary desk job. You'll be at the forefront of innovation,...be part of something extraordinary. Join us at Trace Systems and take your career to new heights while… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support the US Dept ... (one week a month onsite in DC). Requirements GTM Help Desk Specialist - Dept...support for incoming queries and issues related to computer systems , software, and hardware. + Respond to email messages,… more
- Leidos (Washington, DC)
- …The National Security Sector of Leidos has a career opportunity for an upcoming ** Help Desk Support Specialist ** position. This position will be part ... provides IT repair, maintenance, operations, logistics, and engineering services to help ensure secure, reliable, and uninterrupted availability of Army Military… more
- ProSphere Tek (Washington, DC)
- …engineering or technical discipline is preferred. + Minimum of 4 years of previous Help Desk experience. + **Duty hours:** M-F 8:30am -5:00pm; then changing to ... **Overview** Planned Systems International, Inc (PSI) is seeking aHelp Desk Specialistto support our Government customer in Washington, DC for our DoS PHIMS… more
- Parsons Corporation (Baltimore, MD)
- …incidents and requests + Provide a positive client support experience + Monitor systems and peripheral equipment, system processing, and error listings + Perform ... We're looking for someone who is a solid IT Specialist to be a key contributor to that team....support experience + Experience with JIRA and Remedy ticketing systems + Experience with Microsoft System Center… more
- Koniag Government Services (Baltimore, MD)
- …, a Koniag Government Services Company, is seeking an experienced **Information Technology Help Desk Technician (ITSM Specialist 3)** with a **Public ... and hardware issues, meeting customer needs to use agency systems and/or maintain connection, usage, or physical set-ups of...day, apprise management immediately and update the problem tracking system with all actions taken within one hour of… more
- ManTech (Glen Burnie, MD)
- …engineers to who tickets were assigned + Trained and certified in automated help desk management systems **Preferred Qualifications:** + Proficient with ... is seeking a motivated, career and customer-oriented **Lead Service Desk Support Specialist - Tier 1** to...+ Experience providing training and guidance to more junior help desk personnel + Proven experience providing… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist , Senior- Tier 1** to join our team in Glen ... + May provide training and guidance to more junior help desk personnel. + Provides resolutions to...and off-site. + Documenting customer requests in call tracking system and recording the action(s) taken and follow up… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist Journeyman- Tier 1** to join our team in Glen ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...and off-site. + Documenting customer requests in call tracking system and recording the action(s) taken and follow up… more
- ManTech (Washington, DC)
- …problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...is seeking a motivated, career and customer-oriented **Senior** **Service Desk Support Specialist - Tier 2** to… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist - Tier 2** to join our team in Washington, ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve… more
- ManTech (Washington, DC)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Service Desk Specialist Journeyman- Tier 3** to join our team in ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...MS Surface Hubs, and Avocor collaboration tools. + Deploy system patches to resolve vulnerabilities within required time periods.… more
- Koniag Government Services (Washington, DC)
- …and tickets in the IOO ITSM System using Government's Shared Service and Help Desk processes and procedures. + Answer the Shared Service and Help ... matrices, workflows, training plans, escalation plans, policies, and other Help Desk documentation as required. + Reviewing operating systems and software… more
- Verint Systems, Inc. (Annapolis, MD)
- …fraud and security challenges for financial institutions. Our mission is to help financial institutions meet their specific needs with our specialized suite of ... who are diagnosing, troubleshooting, repairing, and debugging complex equipment, computer systems , complex software, or networked and/or wireless systems .… more
- Chenega Corporation (Washington, DC)
- …the traveler. + Serve as the primary POC for the Travel and Transportation division help desk . + Liaise with various offices, including the Department of State, ... **Req ID:** 33690 **Summary** **Travel/Administrative Specialist ** **Washington, DC** Are you ready to enhance...in preparing documents for actions in the E2 travel system . + Deliver and retrieve visa and passport applications… more
- Indigo IT, LLC (Washington, DC)
- …today! This position serves as a member of an enterprise Information Technology Help Desk staff providing technical expertise and effective customer service to ... Audio/Visual Specialist , Team Lead Washington, DC SUMMARY: Founded in...and maintain processes, procedures and instructions for end-users and Help Desk technicians. + Provide advanced end-user… more
- National Gallery of Art (Washington, DC)
- …all issues involving mobile device systems and services. Performs telecommunications help desk functions as required by incident reports or service trouble ... management programs, policies, and procedures. Knowledge of telecommunications help desk , attendant console, and PBX system administration. Knowledge of… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Obtain:** Top Secret SCI + Polygraph **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Repairs, Help Desk ... career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at...people are our differentiator. As an Information Technology Support Specialist you will help ensure today is… more
- General Dynamics Information Technology (Washington, DC)
- …experience **US Citizenship Required:** Yes **Job Description:** **A** **dministrative Support Specialist ** Seize your opportunity to make a personal impact as an ... **A** **DMINISTRATIVE SUPPORT SPECIALIST ** **.** Join a high optempo, mission critical team...knowledge and experience to effectively support administrative functions to help ensure today is safe and tomorrow is smarter.… more
- Chenega Corporation (Washington, DC)
- …support + Perform account creations, modifications, and deletions + Provide direct multi-level help desk support and troubleshooting of all hardware and software ... **Req ID:** 31743 **Summary** **IT Specialist III** **Joint Base Anacostia Bolling (JBAB),** **Washington...network and standalone servers, workstations, network access, Security Monitoring Systems , and system documentation as required +… more